3.8

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
33,217 miles

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« Read the previous 20 complaints

problem #26

Nov 072019

Focus

  • 1,000 miles
The automatic transmission provided with my vehicle is not as described in the owner's manual. My transmission is supposed to have the ability for the driver to "manually" shift through the 6 speeds!? shifting is not automatic as described because it requires you to let up on the accelerator to shift from a lower gear. When it took my vehicle to multiple Ford dealers with this concern, I was informed that they could not perform any work on the transmission until the vehicle reached 10,000 miles (4900 miles to go!). therefore I am stuck with a dangerous car that shifts when it wants to and leaves me vulnerable to crashes in everyday traffic as I cannot depend on acceleration that I may need to avoid a dangerous situation. When reported to Ford customer care, multiple times, I was told to take it to a Ford dealer and I am stuck in the middle with no one listening or addressing my concerns!?

- Bethel Park, PA, USA

problem #25

Jun 012019

Focus

  • 55,000 miles
The contact owns a 2018 Ford Focus. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The vehicle was able to restart after 25 minutes. The contact also mentioned that the vehicle overheated, but cooled down once the accelerator pedal was released. The vehicle was taken to gillie hyde auto group (610A happy valley rd, glasgow, ky 42141, (888) 621-5047) and the contact was informed that the vehicle was not included in NHTSA campaign number: 18V735000 (fuel system, gasoline). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

- Glasgow, KY, USA

problem #24

Jul 312019

Focus

  • 30,000 miles
The transmission lugs or slips when going from a stopped position. It will eventually go and seems to be fine once I am over 25 miles per hour. It started about 4 weeks ago and seems to be more frequent. The vehicle only has about 30,000 miles on it. It gets regular oil changes and is not driven roughly.

- Benton City, WA, USA

problem #23

Aug 282019

Focus

  • 780 miles
Bought this vehicle August 2018 from prince frederick Ford ever since then I have had nothing but issues with the car making a vibration grinding noise along with a shudder when I let off the gas the car increase speed causing a slam on the breaks vehicle hesitates at times when increasing speed this vehicle scares me so much have been to dealer 3 times just to say can't duplicate issue which is a lie I would love to go to a new car but the rollover amount is insane and don't wanna do that for a pos car I have written Ford but they say go to a dealer we have nothing to do with that when they do they make the crappy unsafe car not to mention the car dash makes noises and it's overall a cheap vehicle that should not be on road highly unsafe

- Lusby, MD, USA

problem #22

Aug 102018

Focus

  • 60,000 miles
While sitting and moving slowing in traffic, at times, the vehicle will suddenly surge or lurch forward, very jerky aceleration from a stop, the clutch was already replaced once and this vehicle has only 61000 miles! I had to purchase another extended warranty to 100,000, when this is up then what do I do?

- Tobyhanna, PA, USA

problem #21

Aug 232019

Focus

  • 553 miles
We bought the car on July 13 2019with only 7 mile on the odometer. Within 2 weeks of having the car it breaks down while driving it and had to get a Ford to tow it to the dealership they had it 2 days and replaced the something in the transmission at the time of it breaking car would only operate in reverse. Dealer ship fixes the car give it back less than two weeks later while driving to pick up my husbay from work was stopped for traffic and when I started to rolled ahead again the transmission light came on with transmisson failure and again car would only drive in reverse. Back to the dealership this tim they had it a week and replaced the transmission clutch motor and give it back. They said it should be fine now. While driving yesterday to pick up my husband from work, the car lunges forward at a high rate of speed for a few seconds and then the engine just revs when given car luckily no one was infront of me when it jerked forward and it was still moving enough to pull it off the road and out of traffic however the driver behind me cursed at me for driving that last part of the time only at 15 miles per hour. Now without a car all weekend cause the dealership service department is closed and they cant issue a loaner car until they reopen on Monday morning.

- Danville, VA, USA

problem #20

Nov 062018

Focus

  • miles
Vehicle purchased new Feb 2018, in Nov 2018 with approx. 11K miles, vehicle began skipping on acceleration and deceleration with grinding noises, determined that the clutch needed to be replaced, vehicle began having the same issues in April 2019 with 18K miles, clutch replacement needed again, had to wait 6 weeks, part back ordered, for replacement clutch, replaced June 2019, vehicle was taken to the dealership again in Aug 9, 2019 with 21K miles, determined the clutch needs replaced again. Next available appt with dealership, last week of August, first week of Sept.

- Waldorf, MD, USA

problem #19

Aug 092019

Focus

  • 18,000 miles
Takata recall. My car is only 8 months old and already has had the clutch replaced. It is showing signs that my 2014 did for it's recall. It is acting like it is going to stall and actually stalled on me in the middle of the highway 17 just South of maysville nc while I was driving. My 2014, cella Ford in new bern, nc kept saying it was not under recall until it stalled out in the middle of a bridge, almost causing her to get rear ended with my daughter and granddaughters on the car.

- Wilmington, NC, USA

problem #18

Jul 212019

Focus

  • 68,000 miles
The transmission has been skipping which caused a belt to break inside the engine and then the oil pump went out. Had an oil change around July 1st and nothing was wrong. Ford claims it was my fault because I was over 2,000 miles on an oil change.

- Woodridge, IL, USA

problem #17

Aug 072019

Focus

  • 25,600 miles
My car started having a clutch shudder before it was a year old. I took it to the dealership the first time and they thought it was the adaptive learn feature, and reset the computer. It was still doinf it and I took it back within a week. I was told its a Ford clutch problem, but until it gets bad enough to register in the computer I had to keep driving it. Then the gear shift cable broke, it came out of the transmition and had to be fixed, at the same time I had the clutch re-checked and it finally registered bad in the computer and was replaced. 1 week after getting the car back it strted overheating and had to go back to the shop (8/7/19), I also realized while driving to the dealership that the car had burnt through around 1/2 tank of fuels in a little over 60 miles. I was told the cooling fan just stopped working and was replaced.

- Nampa, ID, USA

problem #16

Jul 312019

Focus

  • 31,000 miles
Car's transmission shutters or jerks at various times like accelerating from a stopped position. Frightened and irritated.

- Perrysburg, OH, USA

problem #15

May 302019

Focus

  • 39,900 miles
Transmission would shudder and not engage 2nd gear. Acceleration wold be bogged down making it hard to pass other vehicles or merge on the highway. Clutch pack replaced at 39,991 miles under powertrain warranty.

- Wilmington, NC, USA

problem #14

Jun 222019

Focus

  • 13,000 miles
Transmission clunks and shudders at times when driving. While engine running in the stop position, brake peddle goes to the floor.

- Martinsburg, WV, USA

problem #13

Jul 112019

Focus

  • 2,200 miles
The contact owns a 2018 Ford Focus. While driving approximately 68 mph, the transmission went into neutral when the accelerator pedal was depressed and there was no acceleration. There were no warning indicators illuminated. The contact coasted the vehicle to the side of the road, turned off the engine, waited a few minutes, and the vehicle started normally. When the accelerator pedal was depressed, the vehicle did not accelerate. After a few seconds, the vehicle surged forward. The vehicle was taken to fowler Ford (3400 S sheridan ave, tulsa, ok, 74145) where it was diagnosed that both clutches needed to be replaced along with transmission seals that were installed incorrectly from the factory. The vehicle was currently at the dealer for the third time and was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,200.

- Tulsa, OK, USA

problem #12

Apr 202019

Focus

  • 35 miles
Car feels like transmission is going to give out. Took it to the dealer a week or two after and mechanic said that's just what Focus are.

- San Diego, CA, USA

problem #11

Jun 262019

Focus

  • 14,781 miles
2018 Ford Focus sel. Vehicle hesitates or shudders when taking off.

- Millbrook, AL, USA

problem #10

Aug 152018

Focus

  • 30 miles
I have a 2018 Ford Focus SE that is less then a year old and it bogs down, acts like its going to stall out and doesn't get the gas mileage it's suppose too. It bogs down when I am driving it and when driving it will spit and sputter like it's going to stall out on me then snaps out of it. Ford keeps telling me that nothing is wrong with it.

- Daytona Beach, FL, USA

problem #9

Jan 012019

Focus

  • 17,500 miles
The contact owns a 2018 Ford Focus. The contact stated that while stopped at a light, the vehicle started to hesitate when attempting to accelerate. The vehicle was taken to local dealer bob davidson Ford Lincoln located at 1845 E joppa rd, baltimore, md 21234, (410) 661-6400, where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was not repaired due to the part not being available. The manufacturer was informed of the failure. The failure mileage was 17,500.

- Baltimore, MD, USA

problem #8

Apr 172019

Focus

  • 20 miles
Transmission shuddering, hesitating, very rocky and does not shift nicely. Drives lie it's a manual car; jerks and shifts hard. When taking off car hesitates as though it could stall. Brought it in to be serviced at dealer and service employee performed what he explained to be a shutter test. I was advised that it did not completely fail the test and to expect it to get significantly worse within the next ten thousand lmao. Car is one year old with 28,000 km. Transmission seems buggy and unreliable. Afraid this new car will leave me stranded alongside the road. Lost all faith in Ford Focus. It is ridiculous this has not verb recalled or bought back to fix. I have made many complaints to the dealer and was turned away and told this is completely normal for this transmission. I was told it was designed to drive like it's a manual car. This has been going on since a month after purchase. Service centre also performed what they called a pc update. Did not provide me with any paper work in regards to service or work done. Hate this car

- Otter Lake, ID, USA

problem #7

Mar 292019

Focus

  • 7,600 miles
2018 Ford Focus SE sedan recalls. I recently got a 2018 Ford Focus SE sedan in November of 2018. It periodically hesitates when I accelerate and I was in the middle of driving the other day on my way home and not only did it hesitate when I began to accelerate on a 30 mph street but it also began to slip and did not want to move for about 5 seconda when I was pressing on the gas, it was beginning to slow down instead of maintaining the speed it should have been when I was pressing the gas pedal. I was on a city street when this happened.

- Corpus Christi, TX, USA

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