3.9
definitely annoying- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,619 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Confirmation from Ford dealership that 2018 Ford Focus has worn out clutch replaced at 57,547 miles. Clutch issue was causing delays in shifting, and consistent shuddering when accelerating from an idle position. Repair covered under 5-year 60,000-mile powertrain warranty. There is a recall on this same issue on the 2012-2016 models. At 68,488 miles (approximately 11 months from former repair) the vehicle is beginning to shudder once again when accelerating from an idle position. This issue causes safety concerns as vehicle does not properly accelerate from idle position when accessing new roadways and oncoming traffic. Ford service explained that powertrain parts are covered under 2-year 24,000-mile warranty, unless that repair was completed under the powertrain warranty. Next step in the process, is to retrieve a diagnostic to confirm the issue and submit to claim to Ford to ask if Ford will cover the repair under 2-year 24,000-mile warranty.
- Albrightsville, Pa, PA, USA
The automatic transmission shudders starting from a stop. Not so much when cold but when it warms up it can be very bad. It was a recall for my year and previous years but not my vehicle. It is also a known issue by Ford Motors for Ford Focuses. It actually would not go up a hill one day from a stop. I had to back down the hill to a flat area. Wish you guys and Ford would do something about it. It's a very well known issue that was never truly fixed.
- East Vandergrift, PA, USA
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds, the vehicle hesitated to respond while depressing the accelerator pedal. Additionally, the vehicle accelerated abruptly and jerked forward. The check engine warning light was illuminated. The vehicle was taken to an unknown dealer, where the vehicle was diagnosed with a Transmission Control Module(TCM) failure. The manufacturer was notified of the failure and informed the contact that the vehicle was no longer covered under an unknown customer satisfaction program associated with the failure. The vehicle was not repaired. The failure mileage was approximately 58,000
- Bronx, NY, USA
The contact owns a 2018 Ford Focus. The contact stated while shifting in reverse(R), the vehicle failed to reverse as intended. The contact stated that her son jiggled the clutch but the vehicle failed to move as intended. The vehicle was taken to a dealer, where it was diagnosed that the clutch assembly, the cylinder assembly, the gasket retainer nut, the retainer bearing, the circlip-inner seal, the actuator clutch and bolts needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number:?18V845000 (Power Train). The manufacturer was notified of the failure. The failure mileage was 59,566. The contact is requesting a refund of the $4,535.37 that she paid to have her son-??s vehicle repaired.
- Nashville, TN, USA
The contact owns a 2018 Ford Focus. The contact stated that while driving at various speeds and depressing the accelerator pedal, the vehicle failed to accelerate as intended. The Transmission warning light was illuminated. The vehicle was taken to the local dealer, who diagnosed that the transmission control module(TCM) was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 40,000.
- Centerburg, OH, USA
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle briefly jolted forward before returning to normal functionality. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred after 12,000 miles. The vehicle was taken back to the dealer, who again diagnosed a failure with the transmission. The vehicle was repaired, but the failure reoccurred. The contact stated that the failure reoccurred two additional times, and the same diagnostic report was provided. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 15,000.
- Mcallen, TX, USA
Have owned the car for a little over a year has 150,000 miles on it stopped at a red light and went to take off no power what so ever.Finally went into drive and got it to the garbage transmission is going out. My friction sensor is bad can-??t buy the part so need a new transmission.
- Jackson , KY, USA
The contact owns a 2018 Ford Focus. The contact stated that while driving 25-30 MPH, a message indicating that the transmission was overheating and needed to rest for 5 minutes was displayed. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
- Saint Louis, MO, USA
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, a message indicating that the transmission was overheating and needed to rest for 5 minutes was displayed. The contact veered to the side of the road. The vehicle was towed to an independent mechanic, where it was diagnosed that the transmission clutch had failed and needed to be replaced. The vehicle was repaired. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.
- Saint Louis, MO, USA
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was operating as if the vehicle was in LIMP Mode. The contact stated that when the gear shifter was in reverse, the vehicle did not function as needed. The contact parked the vehicle and turned off the vehicle, however the vehicle failed to restart. The vehicle was diagnosed by an independent mechanic with failed transmission clutch packets and that the transmission clutch packets needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 97,500.
- Aromas, CA, USA
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly shuddered and hesitated. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 20,000.
- Fond Du Lac, WI, USA
The contact's wife owns a 2018 Ford Focus. The contact stated that on two separate occasions, the vehicle began to hesitate with the "Temperature Hot, wait 5 Minutes" and check engine warning lights illuminated. On both occasions, the vehicle was towed to the dealer where the vehicle was diagnosed with a defective transmission module and actuator assembly. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The vehicle was repaired. The failure mileage was 100,908.
- Wapwallopen, PA, USA
Only after 30,000 miles the clutch became defaulty. Vehicle is unable to go in reverse and CLutch B is stuck engaged.
- Seaside, CA, USA
My 2018 Ford Focus has not been running correctly since about 30000 miles. As I accelerate, the car has trouble shifting into the next gear and will make a rattle noise that sounds like an object hitting against a fan blade. This makes it difficult to speed up on the freeway or accelerate correctly when I get a green light. I take it into the dealership regularly for an oil change and tune up but when I mentioned the issue they have told me they don't hear it and nothing is wrong.
- San Diego, CA, USA
I purchased this car recently, and it ended up having a faulty transmission. Research shows many of these car-??s with a -??Power shift-?? transmission have had the same issue. Please do what-??s right, and initiate a recall. Thank you!
- Chalmette, LA, USA
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the RPM's were increasing and decreasing erratically on the tachometer, after which the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that the transmission was not shifting properly. Due to the failure the clutch 'A' stuck-engaged fault requiring the transmission needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 18V169000 (Power Train) but the VIN was not included. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 40,000.
- Lebanon, ME, USA
The contact owns a 2018 Ford Focus. The contact stated that while attempting to drive from a complete stop, the vehicle shut off inadvertently. The contact was able to restart the vehicle. The contact stated that the failure had been recurring while driving from a complete top. Additionally, the contact stated that while driving uphill and depressing the accelerator pedal, the vehicle shuddered and hesitated to respond. There was an abnormally loud sound coming from the engine. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed that the failure was related to the powertrain system. The mechanic referred the contact to the dealer. An unknown dealer was notified of the failure and informed the contact that she would be charged a diagnostic fee. The contact declined to pay the diagnostic fee. The vehicle was not diagnosed or repaired. The contact related the failure to an unknown recall. The manufacturer was not notified of the failure. The failure mileage was approximately 76,890.
- Blythewood, SC, USA
The contact owns a 2018 Ford Focus. The contact stated that when her son started the vehicle, the check engine warning light illuminated. The contact stated that while her son was driving at an undisclosed speed, the RPM increased; however, the vehicle failed to accelerate as intended. The contact's son immediately parked the vehicle. The vehicle was towed to the dealer where it was diagnosed with a failed tube assembly and a failed clutch assembly. The contact was informed that the clutch assembly and tube assembly needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 38,834.
- Brook Park, OH, USA
The contact owns a 2018 Ford Focus. The contact stated while driving at an undisclosed speed, the transmission was stuck in first gear and the vehicle failed to shift gear as designed. The check engine warning light was illuminated. The contact was able to drive to the residence. The vehicle was towed to the dealer, where the transmission control module was replaced; however, the failure recurred at the dealer. The dealer then diagnosed the vehicle and determined that there were metal shavings inside the transmission and that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was informed that the vehicle was out of warranty. The failure mileage was approximately 72,000.
- Savanna, IL, USA
- Port St Lucie, FL, USA