10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 19,104 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Drove the car for about an hour, then stopped at a gas station. When the car was started again, the power steering failure warning light came on, and power steering assist was nonoperational. Even after cooling down the engine, the power steering still did not work. Took to a Ford service center, and was told that the rack and pinion system had failed, and it would cost about $2,000 to fix.
- Pittsburgh, PA, USA
The 2018 Ford Focus has been in the repair shop four times for a check engine light relating to the vaper/vacuum hose, sensor over the past couple of months. In addition, the Focus now has a broken steering gear. I was driving on the city street when it went out, and thankfully no other vehicles were near.
- Weiner, AR, USA
The contact owns a 2018 Ford Focus. The contact stated that while driving approximately 20 mph, the steering wheel suddenly became very difficult to turn in either direction causing the driver to loose control of vehicle and crash into a ditch. During the crash, the air bags did not deploy. No injuries were reported. A police report was taken at the scene and the vehicle was towed away. The vehicle was taken to the local dealer long lewis Ford(2551 john hawkins pkwy, hoover al.) who was unable to determined cause of failure. The manufacturer was notified of the failure. The failure mileage was 21,043. The VIN was invalid.
- Alabaster, AL, USA
Steering wheel locked up and would not turn. Vehicle would go into all gears and could be driven forward and backward. Vehicle was parked in drive at the time. Ford dealer had to replace the steering gear assembly.
- Plano, TX, USA
The steering started making a grinding noise and the vehicle became hard to steer. After parking the car and coming back to it after a meeting it was not possible to steer the car and it was towed to a dealership for repair. The car only had 55248 miles on it. Diagnosed as the steering gear assembly.the steering should not fail making the car unsafe to drive, especially with low mileage. This is not the first quality issue with this car to affect its drivability.
- Findlay, OH, USA
- Ormond Beach, FL, USA