10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 92,274 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2004 Ford Freestar. The contact stated the vehicle suddenly stalled immediately after it stopped. The vehicle was towed to the contacts home. The vehicle was not taken to the dealer for diagnostic testing. The vehicle was not repaired. There was an open investigation under NHTSA action number: PE10033 (vehicle speed control power, train:automatic transmission control module (tcm, PCM)) that may be related to the failure. The approximate failure mileage was 116,000.
- Cleveland, OH, USA
The contact owns a 2004 Ford Freestar. The contact stated that while driving uphill approximately 45 mph, the vehicle became resistant to the contacts attempts to accelerate. The vehicle was towed to an authorized dealer where they contact was informed that the torque converter would need to be replaced. The torque converter was replaced. Approximately six months later, the failure recurred while the contact was attempting to accelerate from a traffic stop. As the vehicle began to increase in speed to 25 mph, it then stalled without warning. The vehicle was towed to the contacts residence and was not examined for the cause of failure or repaired. The failure mileage was 78,000 and the current mileage was 80,000.
- Newell, WV, USA
Traveling on interstate 95 with cruise control on at 79mph in heavy traffic as was end of thanksgiving holiday and engine revved and could not control speed-no forward motion when attempting to accelerate. Turned on the hazard lights and coasted to side of road. No warning or lights on dashboard to indicate any trouble just unable to accelerate. Towed and informed that torque converter the issue and may be additional problems-at this time attempting to find parts(new or refurbished).
- Greenville, NC, USA
Engine stalling, electrical problems, traction control system disengages, and cruise control will not engage. All problems are intermittent and occur during or after rain. Problems linked to PCM water intrusion. Today entire electrical system failure.
- Franklin, TN, USA
2004 Ford Freestar experiencing problems with cruise control that is consistent with the symptoms of Ford's "speed control deactivation system" recall. Cruise control intermittently works which is a symptom that led to fires in Ford's recall.
- Missoula, MT, USA
The contact owns a 2004 Ford Freestar. While driving approximately 35 mph on normal road conditions, the idle speed increased and the vehicle accelerated unexpectedly. Suddenly, the vehicle stalled. The engine restarted and resumed normal operation. In addition, the vehicle failed to operate intermittently when shifted into reverse. The engine warning light illuminated on the instrument panel and remained lit until the engine was turned off. The vehicle was taken to an authorized dealer for inspection and they stated that water was leaking from the front windshield, which damaged the computerized system. The vehicle was repaired. On a separate occasion, the vehicle was taken to an authorized dealer and independent mechanic for identical failures. The vehicle is in the process of being repaired. The failure and current mileages were 58,000.
- Milddletown, DE, USA
The contact owns a 2004 Ford Freestar. While driving between 55-60 mph, the throttle became stuck and the cruise control would not disengage. As a result, the vehicle failed to stop. The contact struck a guard rail, which caused over $5,000 in damages. This is the second time that this failure occurred. The dealer could not find any failures with the vehicle. The current mileage was 58,000 and failure mileage was 26,000. Updated 11/24/08 updated 11/26/08.
- Lusby, MD, USA
When the consumer tried to stop the car it accelerated/ kicked in, and the consumer had to take the car out of gear to get it to stop. The consumer had the dealership look at the car 5 times. The dealership said that they could not duplicate the problem, there was no way that they could fix it. This has been ongoing on for about 6 months. The consumer has not contacted Ford or the manufacturer. The air bag light had illuminated and Ford fixed the problem. On another occasion, while driving in traffic, the consumer applied the brakes but the accelerator kicked in. (this happened on many occasions)
- New Lisbon, WI, USA
- Troy, NY, USA