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Ford Recall 11S25: Torque Converter Malfunctions
2004 Ford Freestar
This condition results in a sudden loss of motive power with no warning, increasing the risk of a crash.
Power Train — Automatic Transmission
Power Train — Automatic Transmission — Torque Converter
Date Announced
JAN 09, 2012
Vehicles Affected
206,452
Ford Recall #
11S25
NHTSA Campaign #
12V006000
Summary
Ford is recalling certain model year 2004 and 2005 Ford Freestar and Mercury monterey vehicles. The torque converter output shaft may fail.
Actions
Ford will notify owners, and dealers will replace the torque converter free of charge. The safety recall began on August 9, 2012. Owners may contact the Ford Motor Company customer relationship center at 1-866-436-7332.
Documents (18)
Defect Notice(Part 573)
Owner Notification Letter(Part 577)
Quarterly Performance Report
Owner Notification Letter(Part 577)
Owner Notification Letter(Part 577) - Interim Letter
Recall Acknowledgement
Manufacturer Notices(to Dealers,etc)
Manufacturer Notices(to Dealers,etc)
Quarterly Performance Report
Quarterly Performance Report
Quarterly Performance Report
Renotification Notice
Renotification Notice
Quarterly Performance Report
Owner Notification Letter(Part 577)
Manufacturer Notices(to Dealers,etc)
Owner Notification Letter(Part 577)
Quarterly Performance Report