10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 3 / 0
- Average Mileage:
- 85,211 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2006 Ford Fusion. While parked, the contact attempted to open the driver's side door when the interior door handle fractured. The contact could only exit the vehicle by opening the driver's side door window and reaching out to open the door by the exterior door handle. The vehicle was not taken to the dealer for diagnostics. The vehicle was not repaired. The approximate failure mileage was 81,000.
- Abington, MA, USA
The front interior passenger door handle snapped and now cannot be opened from the inside. This same defect happened to the rear driver side door handle about 1 year ago. This is a major safety issue. We cannot get out of the passenger side front seat without opening the door from the outside.
- Windcrest, TX, USA
The contact owns a 2006 Ford Fusion. While parked, the contact noticed that the driver side interior door handle was fractured and detached from the vehicle. The contact had to open the driver's side window to open the door from the exterior. The vehicle was not taken to the dealer for diagnostic testing or repairs. The approximate failure mileage was 73,000.
- Marion, IA, USA
Early May 2011 I was driving home at 65mph and I lost 5th gear. Then 4th gear. On way to dealership I lost 3rd gear. Warranty covered a brand new transmission. They claim after a week they finally got the transmission in and installed but they were waiting on a part for it because the transmission came with a part for a Mazda 6 and wouldn't work. After two weeks they were finally done. Took vehicle back to dealership on 09/26/2011 stating great difficulty getting vehicle to shift out of park. Also stated there is an excessive amount of heat coming from the console in to the cabin above the transmission. Also stated the transmission is shifting very hard at times. Ford called today and stated the transmission has no problems at all and that I can't get out of park because the shift interlock sylionid needed to be replaced requiring that everything from the shifter and everything below all the way to the floorboard would have to be replaced costing over $400. I have found hundreds of complaints online
- Willow Park, TX, USA
- Saugus, MA, USA