10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
62,824 miles

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« Read the previous 20 complaints

problem #5

May 142015

Fusion

  • 140,000 miles
Interior door lock release have replaced 4 times all four doors! to exit car I have to put the window down and use the out side handle to open the door to exit vehicle. This could be a safety issue if after and accident there was not power to put the window down to open the door!

- Orlando, FL, USA

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problem #4

Nov 282011

Fusion 6-cyl

  • 61,000 miles
Shifts so hard it fells like engine will drop also loses power and almost caused an accident on highway.

- Albuquerque, NM, USA

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problem #3

May 122011

Fusion

  • 45,212 miles
Interior drivers side door handle broke preventing the ability to open the door from the inside.

- North Flamouth, MA, USA

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problem #2

Jul 012010

Fusion

  • 35,000 miles
Millage and date are approximate but very close. The drivers door inside door handle broke, this failure made it impossible to open the car door from the inside. I have pictures documenting the failure which show the location of the failure. This could become very dangerous if the handle broke in a situation where an emergency exit was needed. I have called Ford and registered a complaint with them about this, I have also done some research online and from talking to my local dealer I have found that this is an entirely all to common occurrence. I am just now getting around to fixing this because the door latch has now stopped working (2/13/2011, ~38.000mi), I am assuming the failure of the door latch is a direct result of the broken interior handle and letting it go without being repaired.

- Cedar Rapids, IA, USA

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problem #1

Feb 072010

Fusion

  • 73,000 miles
Keys cannot be removed from ignition because of defective shifter mechanism. Button becomes stuck due to poorly manufactured piece and car can shift out of gear and roll away and cause injury. Keys can't be removed, doors can't be locked. $400+ to fix and not covered by warranty, even though a technical service bulletin was issued regarding the part? this should be considered a recall as it is a widespread problem. A quick google search revealed hundreds of other customers with the same problem! have not repaired the problem, because like I said, it is not covered by warranty and I can't afford it. This is dangerous! I just bought this car!

- Middleton, WI, USA

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