10.0
really awful- Crashes / Fires:
- 1 / 3
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 73,283 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The dash panel on my 2007 Fusion suddenly lit up - oil light, air bag light, etc. - and after stopping the car it would not start again. The battery cables (especially the positive one) were highly corroded. After removing the corrosion and replacing the battery it started. Five weeks later it failed to start again. Both times the radio and lights worked but the car would not start. I tried jumping it off, but it did not even try to turn over. Had it towed to the dealership and they said the battery cables and 20 feet of cable wire were completely corroded and would have to be replaced. The car has fewer than 48,000 miles on it. I do not live in a high salt area either. Apparently this is not under warranty either. I believe that substandard equipment was used and that there should be a notice sent out to other Fusion owners to take any precautionary steps to avoid this ' if there are any. Ultimately, I think Ford should cover this repair. It is clearly due to shoddy cables and wiring.
- Memphis, TN, USA
I parked my 2007 Ford Fusion at my house and I was unable to remove my key from the ignition. My steering wheel would not lock. I made sure that my car was in park, and still my key would not come put of the ignition. My boyfriend disconnected the battery, and tried to turn the key backwards and this was the only way the key could come out. We replaced the ignition switch, and the ignition switch sensor and it still not working. I would like for this to be reported and I would like to know how to fix the problem.
- Cloverdale , CA, USA
Unable to remove key from ignition. Shift lever button will not fully extend to allow the selector to go into proper position so that the key can be moved. I have pushed and let it snap back out and have been able to get it out once or twice but now stays in most of the time. This has just started on this 2007 Fusion with in last 7 days.
- San Antonio, TX, USA
The contact owns a 2007 Ford Fusion. Approximately fifteen minutes after the vehicle was parked, it caught fire. There were no injuries. The fire department extinguished the flames. It was ruled as an electrical fire. The vehicle was destroyed and a report was filed. The failure mileage was 28,000. Updated 8/24/09 updated 08/26/09.
- Hasbrouck Heights, NJ, USA
No A/C, electrical not supplied to compressor, no help from Ford, lack oc concern.
- Richmond, TX, USA
The 2007 Ford Fusion developed erratic electrical power and starting failure. Dealership found that the battery cables had essentially disintegrated from battery posts along considerable length of the cables, also destroying the battery with excessive corrosion and splitting the plastic cable sheaths. Vehicle was only 2 years old but had 42,000 mi. A quick internet search immediately found 3 other 2006-2007 Fusion with same occurrence, all just slightly over the 36,000mi warranty and not covered. Ford has not issued a tsb, has not volunteered to cover any of the $428 cost. This is a clear quality control product failure, unacceptable on any 2-yr-old vehicle, and could have resulted in a fire or stranding situation.
- Greenfield, IN, USA
- Rex, GA, USA