The brake pedal goes almost the whole way to the floor without stopping the car. We've had the car in to two different dealerships multiple times and have had several costly repairs that have not corrected the problem. Now we're told it needs a new ABS unit and will cost an additional $1100 to repair. We have had several close calls, but so far no accidents causing damage. Most recently, going around a sharp curve on a rainy night, my husband skidded and ran off the road before the brakes engaged. They had been working, and the failure was sudden.

- Pleasant Gap, PA, USA

On roughly five occasions my brake pedal has not allowed me to stop in sufficient time. The brake pedal went to the floor after hitting a rough patch and a wet road on a normal street. After pumping the brakes it resolves itself. Sometimes more quickly than other times. First time occurred, brakes were bled to remove air from line, then master cylinder was replaced and did not resolve the issue. Fortunately, no injuries due to my safe driving of distancing from previous vehicles. The belle tire current diagnoses is the faulty ABS hydraulic control unit. Documenting last time happened: 11/7/18.

- Clinton Township, MI, USA

The contact owns a 2008 Ford Fusion. While driving 20 mph, the vehicle failed to respond when the brake pedal was depressed. In addition, the ABS warning indicator illuminated. The contact turned off and restarted the vehicle, but the failure recurred. The contact took the vehicle to an independent mechanic where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repaired, but the failure recurred. The dealer (grand ledge Ford, 6080 E saginaw hwy, grand ledge, mi 48837, (517) 627-8100) was contacted to schedule a second diagnostic appointment. The manufacturer was not made aware of the failure. The failure mileage was 90,000.

- Lansing, MI, USA

Sever brakes problems. Car has been to 2 mechanics. All brakes, calipers, rotors, pads, cylinders checked. Bleed the brakes and replaced brake fluid. Nothing, brakes are weak. Cannot stop in time. Dangerous.. recall.recall.recall

- Scarborough, OK, USA

Has going down hill (on city street) applying brakes and hit pothole with left rear wheel. Brakes became weak and pedal went towards floor. Braking continued to be impaired with excessive pedal travel and weak braking. This is the second time that I have experienced brake degradation although problem resolved itself after parking / starting cycle before. Has not cleared this time. After searching web, found ea 18-002 which exactly describes concern. New hydraulic control unit is on order and I have appointment with dealer Friday.

- Ravensdale, WA, USA

I was driving had used my brakes no problem I then went to stop quickly and my brake pedal sunk all the way to the floor and felt like it had no pressure.I had to pull the emergency brake or I was going to smash into a car in front of me and I had plenty of space between us but my car wouldn't stop. I had experienced this a few times last winter in the slick road conditions of new england but the pressure would return the following day. But this time no luck I brought it to the shop and was told it could be a problem with my ABS system. In doing research I have found their have been numerous complaints about this problem. I am appalled that such a significant safety issues has not been addressed by Ford. I purchased my vehicle new and have been the only operator since. I have a small child and frequently have other children in my car and to think my stopping situation could of been worse and all along Ford has been aware of this issue and has yet to recall due to the cost of the replacement part. They know it's faulty and there are many shops and videos about this online. I only found out by doing research now that I have a problem and can't believe I was never notified about any potential problems. And only now have found out there is an open investigation on this issue. I take care of my vehicle and it only has 97777 miles on it. I could of seriously injured or killed someone or myself. I would like to know the status of this investigation of possible thank you.

- Westfield, MA, USA

When stopping or slowing down (such as when approaching a stop sign or stop light) the brakes began feeling soft, "mushy, " and braking distance seemed to increase. Bringing the car to a more abrupt stop required increased pressure on the brakes. I took the car to my mechanic for servicing. The mechanic "bled" the brakes and advised me the problem appears to be the hydraulic control unit (hcu) not closing properly and allowing small amounts of air into the brake line, causing the brakes to feel mushy and requiring more pressure than normal to stop the car. This condition has been documented to your Agency previously as evidenced by this document: Https://static.NHTSA.gov/ODI/inv/2018/inoa-EA18002-5464.pdf. My complaint is meant to add to you list of complaintants.

- Berwyn, IL, USA

On Oct. 10, 2018, around 3:30-4:00 P.M. on a busy city street---it was rainy day--,I had to lam on my brakes to keep from hitting a person who stopped suddenly in front of me when the traffic light turned. I heard a 'pop' sound. After that, I discovered I had no brakes. I was able to get home. At first I figured I had a master brake cylinder problem or a leak. I had a new brake master brake cylinder put in and the mechanic discovered the problem was not the master brake cylinder. He checked for leaks in the line, and there were no leaks. He said it was probably the ABS 'and that I should take it to a dealership. I did so. They checked it and said the ABS gasket had cracked and that a new ABS had to be put in. The estimate was @ seventeen hundred dollars. I was unhappy. I contacted my insurance company and the representative was most helpful. I determined after research that as of April of this year (2018) some one million Ford Fusion were/or have been considered by the fed relative to brake failures. Most of those cars, however, had more than hundred thousand miles. My car has only 57,218.2 miles, as photographed and established by the dealership and the insurance company. My insurance policy wouldn't cover this repair because it is termed 'mechanical.' It seems to me that the ABS shouldn't have failed in this case-- a car with so few miles on it.. any help would be appreciated.

- Auburn, IN, USA

Pedal hit the floor and not stopping the car properly

- Blue Springs, MO, USA

I was driving on a city street on a rainy evening when I had to stop short on some painted lines on the roadway, because someone braked suddenly in front of me while driving, and my ABS kicked on. After that, the brakes went soft and it took longer to stop my car.

- Rochester, NH, USA

After the ABS engages, the brakes are extremely soft and have dangerously more pedal travel before braking occurs. Pumping the brakes helps, but the problem persists for days before returning to normal pedal travel and braking. Also it does not appear the the ABS system can engage again until after normal pedal travel and braking resumes.

- Lancaster, CA, USA

The contact owns a 2008 Ford Fusion. While driving approximately 60 mph, the brake pedal was depressed, but the vehicle did not stop immediately. The contact stated that the stopping distance was extended. The vehicle was taken to an independent mechanic who diagnosed that the ABS malfunctioned and was faulty. After bleeding the brake pedal lines, the vehicle operated normally. The manufacturer and local dealer were not notified of the failure. The failure mileage was 134,718.

- Olympia, WA, USA

When braking on a rough road surface while moving the brake pedal moved towards the floor and went soft. After several applications of pumping the pedal the feel improved somewhat but did not get back to normal. Also, the free-play distance of the pedal travel increased over the previous normal condition. Took car to Ford dealer, they replaced the master cylinder, which did not fix issue. They then told me the ABS hcu needed to be replaced. Vehicle is currently awaiting hcu replacement.

- Slatington, PA, USA

9/6/18 driving down the street approaching an intersection with the traffic light turning red. I ran over a pothole, the ABS braking system kicked in, and all the sudden, the brake pedal went all the way to the floor, causing me to run through the red light and nearly hit several cars. Had I not swerved hard left and into the grass median, I may not be making this report right now, and my family may be making funeral arrangements. This is not the first time this has happened. This is one of many. However, I was told of this website and told to report this dangerous problem in hopes that Ford will put a recall out for this before someone gets killed if they haven't already. I had to sit in the median for a few minutes with my car turned off to gather myself, as I was a nervous wreck. I did notice that once I turned my car back on, I had brakes again, but they had to be pumped up in order to get a full pedal again. 9/20/18 driving down the road that's currently being worked on by the city. They've grated the asphalt to prepare it for a new layer and adding a new lane. In doing so, it has made the lane you drive on rough. In following traffic, I always leave at least one to two car lengths between my car and the car in front of me for obvious reasons. When the traffic ahead of me suddenly stopped, my vehicle decided to keep going. I depressed the brake pedal, the ABS braking system kicked in, and the brake pedal went all the way to the floor, leaving me with no brakes!! I had nowhere to go, as there were only two lanes, one going North, and one going South. I had to gear down and use my emergency brake to stop. This is extremely dangerous, and someone is going to get killed!!! as soon as I can, this hunk of junk, piece of crap Ford is being traded in for a Honda!!

- Louisville, KY, USA

Second time reporting a recurrent issue. This year/model vehicle has a known issue with the hydraulic control unit (hcu), which affects braking capacity, and either is or was under an open investigation. The hcu/ABS function of this vehicle can become disabled when jarred by hitting a large bump - such as a pothole - while the brake is engaged and the vehicle is still in motion. When this occurs the brake pedal becomes instantly soft, loses braking power, and travels a much further distance towards the floor. This instant decrease of brake pressure drastically increases the stopping time of the vehicle. A potentially very dangerous safety concern. The jarring of the vehicle only has a negative affect if the brake is being engaged at the time of jarring. This particular vehicle has had 3 of these braking incidences within the past 12 months. (first incident previously reported to NHTSA in Dec. 2017). None of which have resulted in an accident as of yet. The pedal will remain soft for some time. It seemingly can be "reset" either randomly, or with excessive brake pumping over a substantial period of time. This so-called "reset" could just be a fortunate fluke. I have read in other reports of a similar unknown "reset" effect, until the next episode. Local Ford dealerships and other independent service stations seem to be completely unaware of the issue. Often misdiagnosing the master cylinder as the problem initially. I thought I had heard or read that a replacement hcu part may have been released with a different internal lubricant substance, which would supposedly prevent the hcu valves from malfunctioning. I haven't been able to verify this. If I knew that better quality, remedied replacement parts were available, I would have this part replaced. However, I do not want to proceed with an expensive repair only to have the same recurrent issues with a faulty part.

- Saginaw, MI, USA

Right rear caliper is locked again, evev after it was replaced. It wears the right rear brake pads while drivig. The brake pads are constantly smoking while driving and the rotor is too hot to touch and the pedal goes to floor when the car is stopped at anytime. The vehicle is now parked, because it is too dangerous to drive. The cost of repair parts when I last checked was over $1,200.

- Berry, KY, USA

I continue to have issues with braking on my car. Basically when you press the brake pedal, the first 2/3's are useless. I continue to have to place more pressure onto the pedal to get the brakes to function. When braking driving down the road, when I press the pedal to brake, it does nothing until I get it close to the floor. I have this issue everyday, everytime I brake. This morning on 09 I placed my foot on the brake and shifted into reverse. My car started to roll out of my driveway into a city street, into traffic. I pressed the pedal totally to the floor, and barely came to a stop. This issue is becoming more and more dangerous everyday. Thank you.

- Logan, OH, USA

I was entering a left hand curve with the brake applied. The road was a little rough and as I applied the brake harder, the pedal went to the floor. I pumped the brakes, but the car slid off the road and into the ditch stopping against the bank of the ditch and a pole. In the past 12 months the ABS warning light had come on several times, but had not stayed on the next time the car was started.

- Paris, TX, USA

If an event that engages the ABS happens, pedal firmness is lost and requires 50-75% more travel before brakes will slow the car. This persists over many stops and for many minutes but ultimately pedal firmness does recover. While in the failed state the brakes engage at differing pedal positions making stopping a guessing game as to how much pedal travel and force will be required to stop the car. Outside of this event period the brakes perform as expected.

- Taylor, MI, USA

Braking issue. Car vibrates extremely bad when braking from high to low speeds. Also, if the car hits a bump/driving in the rain, while applying the brakes; the brake pedal goes to the floor. All brake pressure is gone and to obtain it back the brakes have to be 'pumped.' Please do something before it becomes a fatality issue. I have almost crashed due to this issue. It is very dangerous.

- Mccalla, AL, USA