10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
88,098 miles

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« Read the previous 20 complaints

problem #13

Apr 012014

Fusion 6-cyl

  • Automatic transmission
  • 112,000 miles
The contact owns a 2008 Ford Fusion. The contact stated while driving 60 mph, the vehicle stalled and the check engine warning lamp illuminated. The vehicle was taken to the dealer where the technician diagnosed that the PCM malfunctioned causing the coils to melt and as a result, the ignition coil, spark plugs and PCM needed to be replaced. The manufacturer was made aware of the failure. The vehicle was repaired. The failure and current mileage was 112,000. Updated 7/14/14 updated 07/18/2014

- Galesburg, IL, USA

problem #12

Mar 182014

Fusion

  • 112,000 miles
The contact owns a 2008 Ford Fusion. The contact stated that the vehicle failed to respond to acceleration attempts. The vehicle was taken to the dealer where it was found that the PCM needed to be replaced. The vehicle was being repaired. The manufacturer was contacted about the failure. The failure mileage was 112,000.

- Wayzataa, MN, USA

problem #11

Feb 282014

Fusion

  • 73,000 miles
On 2/17/2014 this vehicle experienced a "limp mode" condition. The vehicle was on a high speed road and was able to be safely removed to back streets. The vehicle would not accelerate beyond 20mph. The vehicle was put into park, shutdown and then the key put into the on position paused and started. Problem seems to be resolved. In November the vehicle experienced two situation. 1. limp mode - was unknown at the time so the floor mats were removed 2. acceleration - the vehicle appears to accelerate on its own. Not from a stand still by while in motion.

- Merrimack, NH, USA

problem #10

Feb 062014

Fusion 4-cyl

  • 71,200 miles
Throttle body needs to be replaced. While driving at highway speeds the vehicle lurched, lost power and acceleration. Wrench lit up on dashboard. Had to pull off freeway, turn off car. Waited 5 minutes, proceeded with drive. No further incident occurred. Took to dealership and was told the repair would exceed in excess of $700. If there is a known issue with an extended warranty, why was that warranty not extended to us?

- St. Clair Shores, MI, USA

problem #9

Dec 012013

Fusion

  • 75,000 miles
I was driving down the road with cruise control set to 60 mph when the wrench light came on and I had limited power. I then pulled to the side of the road and had to turn the car completely off. Restarted the car and everything was fine so I thought. It keeps happening. One of my friends told me that Ford has been having this problem so I looked it up and sure enough there are many that has had this same problem. I am filling this out in hopes to not only get my vehicle fixed but to also save a life! I have a little one that rides everywhere with me. This is a safety issue that needs to be fixed immediately!

- Clinton, AR, USA

problem #8

Dec 012013

Fusion 6-cyl

  • 75,000 miles
I started my car and it sounded & seemed normal. However, after driving less than 2 miles, my engine suddenly decelerated and the rpms dropped dramatically. I tried to accelerate and it would not increase speed. I was able to get off the road safely. I had to have my car towed. The mechanic determined that the problem was due to a faulty power train control module which impacts the ignition coils and the estimated cost of repair is $2100! one of my ignition coils was melted. Ford has issued a technical service bulletin on this issue, however, they do not deem this a safety issue! cars that just stop running or decelerate quickly is most definitely a safety issue. I can think of many scenarios where this issue would cause injury or perhaps even death. Had I been on a freeway or driving at a greater speed where there was more traffic, I could certainly have ended up in an accident with another vehicle. I researched this concern and found that I am not alone and there have many others affected by the same exact situation. Ford is of the opinion that this should be the responsibility of the car owner and they do not hold themselves accountable. I understand how warranties work and I realize that cars age. However, this issue has nothing to do with wear and tear or age. This is a faulty piece of equipment that is causing a safety issue when it hampers a vehicle's ability to continue in a forward motion at a normal rate of speed. Any help you can provide on this issue would be appreciated.

- Kingwood, WV, USA

problem #7

Sep 162013

Fusion 4-cyl

  • 84,000 miles
On Monday September 16, 2013 I began to hear knocking from my engine on my way home from work. When I arrived home, I checked the oil dipstick and it was dry. I put two quarts of oil in it and the knocking persisted. On Tuesday I took the vehicle in to a local mechanic to tell me what the knocking was. He checked the dipstick and it was again dry and told me I needed a new engine. I then had the vehicle towed to the Ford dealership where I purchased it. They told me the oil drain plug was only held in be three threads and that's why there was no oil in the car, thus causing the engine failure. At no time did any warning lights illuminate on the dashboard. The dealership doesn't want to cover the repair under my extended warranty because they say a "negligent repair" caused the engine failure. However, no one has an explanation as to why no warning lights ever alerted me that there may be a problem. The repair shop that changed the oil last says the oil was drained from the car quickly, and there was not a gradual leak because the "bottom of the vehicle is dry." Assuming this was vandalism, no warning lights ever illuminated in the car saying that the oil was low or empty, and the check engine light never illuminated either. I'm still trying to get the engine repair paid for.

- Columbus, OH, USA

problem #6

Apr 152013

Fusion

  • 42,000 miles
Purchased the car for my daughter's 16th birthday. I believe it only had 20,000 miles on it. She had if for 2 years and has always thought the car ran a little "sluggish". in April, 2013 the car began to decelerate when stepping on the gas, and would not shift properly. Brought it to the Ford dealer we purchased it from, who told us the transmission was gone and it needed to be replaced. We were even told that these particular cars "were not meant to last" and that "most people traded these cars in after only a couple of years." We also contacted Ford Motor Company who refused to help us out with any portion of the defect. We installed a brand new Ford transmission for $1,400 and now, only 3 months later we are having to replace the transmission again for the same problem. Also, within a couple of months after purchasing the vehicle the door handles started to peel and my daughter and her passengers have cut themselves.

- Rio Rancho, NM, USA

problem #5

Jun 122013

Fusion 6-cyl

  • 83,000 miles
1. engine started running poorly at startup after work. 2. check engine light was flashing. 3.made it home with not much power available. Check engine light on constant now. 4. noticed a burning smell. 5.took it to a shop to check the next day. They replaced one of the rear plug packs. It had burned up. 6. they said to take it to the dealer for a complete fix. Car still running poorly. 7. took it to the dealer the next day. 6/13/2103. They said the plug pack burned up again and I would need that replaced again plus a new computer which burned up the plug pack. 8. they said the next day that the parts were on back-order and it would take a few days. 9. the parts are still on back order. (almost a month now). Car still at the dealer. Using my backup car as dealer has no loaner. 7/6/2013.

- Milford, CT, USA

problem #4

May 042013

Fusion 6-cyl

  • 85,000 miles
While driving on the highway, the car began to shutter. The car would no longer accelerate and the engine died. At a very slow rate of speed was able to get off the highway on to a ramp. The car was no longer functional and was towed to a local Ford dealership. The dealership indicated that the PCM, six ignition coils and spark plugs all needed to be replaced. This appears to be a known problem with Ford Fusion 2006-2008 and other Ford products with 3.0L V6 engine.

- Grapevine, TX, USA

problem #3

May 242012

Fusion 4-cyl

  • 120,000 miles
Engine oil level indicator (dipstick) indicates engine oil level ok even if very low (dipstick tube is also a drain for overhead cam body). Engine low oil shutdown also did not occur. This results in driver operating a vehicle that can have catastrophic engine failure at highway speeds leaving vehicle with no propulsion, power steering, power brakes and unable to navigate to a safe location and may also generate metallic engine debris on roadway posing a hazard to other drivers. A local dealer also indicated a vehicle operating under this condition could burst into flames.

- Casselberry, FL, USA

problem #2

Mar 292013

Fusion 6-cyl

  • 86,000 miles
A burning smell was detected after my 2008 sel AWD was driven/hot. My mechanic saw oil all over the exhaust and cleaned it all off and did a dye trace to locate the leak. The leak is the rear head gasket! I never had a well cared for car leak this early. I always got over 200,000 miles on my Buick. The cost to replace a head gasket are in excess of $2100-$2500! and as a note, the mechanic who found the issue does not even do major engine repair on this level so they were not making it up.

- Pleasant Hill, MO, USA

problem #1

Mar 242013

Fusion

  • 96,242 miles
While on a trip to new buffalo, Michigan, my 2008 Ford Fusion began to sputter and limp (as if it were running out of gas). The vehicle continued to shake violently, as I pulled over to the side of the road. I then turned off the car and waited a few minutes. When I turned it on again, the car seemed to have miraculously recovered. As I pulled out onto the highway, however, the engine light started flashing and the car began to whine and sputter. Since it was late on a Sunday night and there were no repair shops open, I was forced to park the car at a nearby parking lot and was later picked up by a relative of mine, who drove nearly 200 miles to get me back home. The following day, my insurance company towed the car to a local auto shop where I spoke with a mechanic and service representative. To my dismay, both gentlemen relayed that this was a common occurrence with Ford Fusion, and that the technician, himself had repaired 8-12 such issues in the last year. He also mentioned that there were several tsbs (technical service bulletins) related to this issue, due to a faulty design in the PCM and injection coils which caused them to short to one another. I asked if there had been a recall or if customers were forced to pay to replace these flawed parts. He kindly explained that recalls are for safety issues, ťand that if we wanted the car fixed, we would need to pay for new parts. As the service representative provided me with a quote for the repair cost, a princely sum of $3,010, my reaction resembled that of an individual watching a rather terrible horror movie. I could not help but feel aggrieved as a large portion of the cost (nearly $2,200) was attributed to the faulty parts that needed to be replaced. Note, a similar complaint was also filed on Feb 06, 2012, by an individual in St marys, pa.

- Kalamazoo, MI, USA