10.0
really awful- Crashes / Fires:
- 17 / 2
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 25,747 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
I received recall letter back in July 2016 regarding the passenger air bag recall. Safety recall notice 16S26/NHTSA recall 16V-384. And the issue hasn't been correct to date. I am nervous drfiving my car with a passenger and now the dash is peeling away from the air bag site.
- Spokane, WA, USA
Takata recall. I own a 2008 Ford Fusion with the takata airbag recall. I have been informed 6+ months ago of this recall. Still to this day I am told there is no available parts for this remedy! I have concern every time I drive my vehicle. My vehicle has 145000 miles on it will this be fixed before my car goes to the grave yard god forbid I get in an accident and someone gets injured further because of this such a big lawsuit to be had, I have been driving this car since 2008 and just now we are finding this out" shame on every party involved including NHTSA! when will this be remedied so I could have peace of mind again while commuting in my vehicle! so if I have to drive my car in fear for the remainder of its life who do I bring forth my complaints and lawsuit to god forbid an injury occurs? this is so far beyond unacceptable that it is sickening! lets quit with all this vague information and step up our game and get these older cars remedied sooner than later! is my car safe to drive? is it unsafe to drive? what do you recommend just keep on driving and hope for the best" you people need to find a solution and quick this is way outta hand! please advise of your recommendations I'm am interested to hear this....... sincerely concerned consumer!
- Huntley, IL, USA
I have grand children that need to ride in the vehicle and with a recalled takata passenger airbag with no time set for fixing this problem is a very unsafe car
- Bryant, AR, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/27/17 updated 02/17/17.
- Kansas City, MO, USA
The contact owns a 2008 Ford Fusion. The contact stated that the air bag warning indicator illuminated at least four times per week for the past six months. The contact also mentioned that the dashboard became unglued near the air bag area. The contact was informed that the failure had nothing to do with the air bag warning indicator. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 120,000.
- Star, ID, USA
Recall repair has been ignored by dealership and manufacturer to date. I responded to the safety recall letter 7/2016 and nothing more than - no parts- no target date for parts-no there is no one who knows or can do anything more. Just have to wait. For what?? until there is an injury or death. The alarm has been sounded - then no remedy available. The access on the top of the front dash has pulled apart and now have been notified that the airbag may deploy at any time.
- Bloomington, IN, USA
Passenger side airbag is affected by the takata recall. My complaint is that Ford has known since June 2016 that the passenger airbag needs to be replaced, but has yet to send notification. I only became aware of the recall by researching on my own. Ford has an obligation to notify owners of a recall even if parts are not immediately available.
- Atlanta, GA, USA
Takata recall. I received a recall notice July, 2016. I have called Ford as well as my local dealer and they still have no timeline for when the parts will be available to repair this defect. I have not as of yet had an issue, but I am very unhappy with the lack of progress in resolving this issue.
- Bath, PA, USA
Recall ;etter rec'd July 2016. Told no air bags available at that time and would be contacted when they had. Have heard nothing as of 11-18-2016. Called Ford today and told by "mary" part not available, can't provide estimate of time when it would be available.
- Lincoln, NE, USA
Takata recall. Received recall notice (16S26/NHTSA recall 16V-384) July 2016 from Ford. Today is November 7, 2016. Notice of repair schedule and fix for of defective airbag is not timely and has not yet been made yet.
- Northlake, TX, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Danville, IL, USA
About the same time my recall notice was sent the leather on the dash lifted that was attached to the cap holding the air bag. I could not get it to slip back so now I have an opening on the dash in front of the air bag. I did take it to Ford the said it was not going to open up all the way unless I had an accident. I am still waiting for a recall for the airbag to be fixed but I feel that this was not a coincident that the leather lifted. I am worried that the air bag will deploy and someone in the front driver side will be hurt. I know the car is an older model but I keep this car in perfect condition.
- Williamstown, NJ, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
- Clovis, CA, USA
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Louisville, KY, USA
Takata recall I got a recall letter in the mail in July about my passenger side airbag inflator may rupture in the event of a crash necessitating airbag deployment. A ruptured inflator may result in metal fragments striking vehicle occupants causing serious injury or death. I've been very scared to drive my car every since. I do not feel like this issue is being resolved in a timely manner.
- Louisville, KY, USA
Takata recall it is taking an inordinate amount of time for takata to have a remedy provided. When I just checked the website it said remedy not available yet.
- Florissant, MO, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V38400 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 12/01/16.
- Houston, TX, USA
Takata recall: I do not think that enough pressure is being applied to get the problem fixed. My car should be pulled and a rental car provided at no cost. That will get them to fix the problem faster. I do not have full use of my vehicle as I no longer allow a passenger to ride in the front seat. Only the passenger side airbag is impacted on my vehicle. Ground all vehicles impacted and see how fast they get the problem corrected. It has been long enough. Take the gloves off and get tough!
- Beavercreek, OH, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact stated that the front passenger side of the dashboard bubbled. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. In addition, the contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 120,000. VIN tool confirms parts not available.
- Atlanta, GA, USA
- Zephyrhills, FL, USA