10.0
really awful- Crashes / Fires:
- 17 / 2
- Injuries / Deaths:
- 18 / 0
- Average Mileage:
- 25,747 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall there is no damage to my car or airbag deployment that has happened yet but I was notified of this recall 3 years ago and would like to know why this has not been resolved yet. I do not want to wait until my loved ones or myself is injured from this issue. I would appreciate more urgency on this matter and the fact that I own a car that is defective. I have received several recall notices in the mail and have spoke with the dealership multiple times and no action has been taken yet to this matter, this is absurd.
- Fargo, ND, USA
Takata recall. My airbags have not been replaced yet.
- Stockton, CA, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called autonation Ford mobile at (251) 202-2016 (located at 901 East interstate 65 service rd S, mobile, al 36606) and was informed that the part was not available. The manufacturer was made aware of the issue and did not assist. The contact had not experienced a failure. Parts distribution disconnect.
- Semmes, AL, USA
Takata recall: The airbag is opening. Also the long bar on the dashboard close to the front window, the left side has popped up. There was no accident!
- Chula Vista, CA, USA
Takata recall - none of the Ford dealers that I've contacted have any solutions to this problem... they say their parts department can not order replacement air bags for my car :-( the dashboard on the passenger side of my car is warping! I guess Ford is okay with the fact that hundreds if not thousands of people are driving around Ford cars & trucks with takata airbags that could send glass shards in to the passenger cabin on impact! totally unacceptable and extremely disappointing.... I've received so many notices from Ford but never any solutions!
- Denver, CO, USA
2008 Ford Fusion. Consumer writes in regards to passenger side airbag inflator safety recall.
- Batavia, NY, USA
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Kisselback Ford (1118 13th St, St cloud, fl 34769, (407) 892-5477) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect.
- St.Cloud, FL, USA
The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags), which indicated that the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The dealer was not contacted. The contact had not experienced a failure. Parts distribution disconnect.
- Kinston, NJ, USA
Takata recall. I have not recieved anytging in mail to get it fixed and was told I cant do anything until they send me a letter in mail to take it to dealership to get it fixed.
- Clinton, TN, USA
The passenger airbag is not good, the electric system when close the doors don't works.
- Lubbock, TX, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Chicago, IL, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The dealer (byerly Ford, 4041 dixie hwy, louisville, ky 40216, 502-488-1661) was contacted and confirmed that parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.
- Louisville, KY, USA
My vehicle has had an airbag recall for the front passenger (takata brand) airbag. I've received many notices for this issue since I've purchased the car (August, 2014). After calling Ford multiple times, I've been told that the products have not arrived to replace the possibly damaged parts. My car has been in one accident in the past three years (roughly fall/winter of 2016). The airbags did not deploy, which is worrisome because at this point I'm unsure if it's because it wasn't necessary or because they are malfunctioning. Please advise and let me know how I can further evaluate and solve this issue. Thanks!
- Omaha, NE, USA
Air bag came lose when driver the car and we were in motion. Took the car back Feb 16 2016 to the dealer and they glue it back down. This was unsafe to drive and we were not happy.
- Michigan, MS, USA
Takata recall. The the manufacturing has exceeded a reasonable amount of time for recall remedy. I started getting recall notices on this recall in July 2016. I got a notice from Ford in September 2018 that stated that repair is now available and to have repairs made asap. I had my Ford dealer order the air bag on September 17th 2018. As of today they have not received the air bag. When I contact Ford customer service they told me to work with my dealership. My dealership tells me there is nothing that can be done until Ford ships the airbag. Ford confirmed that the order was made.
- Haskell, TX, USA
Takata recall. The contact owns a 2008 Ford Fusion. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Riverside Ford Lincoln (2089 riverside drive, macon, Georgia 31204, (478) 464-2900) stated that the part was unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Macon, GA, USA
Takata recall the takata recall has been going on for years yet the dealer continues to tell me they don't have the parts. Is the dealer waiting for me to junk the car so that it is one less airbag they have to replace" when will the parts be available"
- Mission Viejo, CA, USA
Over 2 years and nothing. I don't Ford think has any intentions of fixing these. Many companies would jump at the chance to fill this order. This government should be ashamed of its support for the american people!
- Dresden, OH, USA
Takata recall I received a notice regarding my takata airbag recall recently and since have been contacting the Ford dealership that I purchased my car from to get it fixed. Unfortunately, I keep getting told that they don't have the part and have no idea when it will be in. My husband was even told that the car is still completely safe. This is unacceptable service and I am still driving around with unsafe air bags because of their inability to fix the recall.
- Fort Edward, NY, USA
- Hornell, NY, USA