10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
5 / 0
Average Mileage:
57,500 miles

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problem #66

Sep 152016

Fusion

  • 74,000 miles
Engine stalls without warning

- Goodview, VA, USA

problem #65

Oct 052016

Fusion

  • 68,000 miles
Takata inflator: On September 23rd I was driving to work using local stet and all of a sudden my car lost all power, it would not accelerate when I hit the gas. Several warning lights came on inside the car including the engine light. It happen once again on Oct 5, 2016 while driving on 408. Thank god that the traffic was heavy and I was able to place the car into park, turn the engine off and then on again. I the traffic was not heavy I could have been badly injured. I did not notice any recalls for this issue. Please don't let someone loose they life before the issue is fixed

- Orlando, FL, USA

problem #64

Sep 122016

Fusion

  • 82,000 miles
While driving on a city street car stalls and shake this happened four times within two months, had it diagnosed at a local shop no code reading was discover.

- Winter Garden, FL, USA

problem #63

Aug 252016

Fusion

  • 92,000 miles
Driving on the 605 fwy with my 5 year old going about 65mph when my car suddenly lost power and a orange wrench light appeared, I was able to pull off to the shoulder when my car jerked and completely shut down. It took me 3 times to get it started only to have this happen again about 2 miles up the road. I was able to safely get home but my mechanic has advised that I have an error code P2111 and my throttle body will need to be replaced. This is extremely dangerous and I am not a happy Ford customer. I will be taking in my car to the dealer tomorrow in hopes that they will stand behind thier product and replace this part.

- Long Beach, CA, USA

problem #62

Jul 262016

Fusion

  • 42,988 miles
Over the past week my 2012 Ford Fusion decelerated, idled roughly, lost power steering and power breaking and the wrench dummy light came on. All 4 times it occurred below 30 mph in clear conditions. The car is extremely hard to handle and luckily I was in areas where I could pull over safely. Once pulled over I was able to restart the car and resume driving. I have brought in my car twice to a local mechanic who could not find any error messages on the computer. I have an appointment at the local Ford dealership to do more diagnostics. I am very concerned about the safety of this vehicle and its reliability.

- Lansing, IL, USA

problem #61

Jun 022016

Fusion

  • 55,000 miles
2015 had throttle body replaced by Ford for nothing..8 months later it happened again 6/3/16..Ford paid for the first wont do the second without me paying for it..this can be dangerous as it just stops, you have no power to move, then it shakes and dies. I did start it right after and got home both times. Just saying if this is a faulty part..why arent they fixing it, not us. I F your going fasdt I would hate to think what would happen on a big highway.

- Worcester, MA, USA

problem #60

Apr 232016

Fusion

  • 61,000 miles
Car exhibits a drone/moan or rattle noise. The noise typically occurs while driving up a slight incline, under light throttle at 45-61 km/H (28-38 mph) at 1300-1400 RPM, in 5th gear. The noise may be present with the A/C on or off but is typically aggravated when the A/C compressor cycles on. This is the exact same issue at tsb 11-10-26, but that tsb only applies to escape and mariner vehicles even though the issue also applies to Fusion. This tsb should apply to all vehicles affected, not just some. See video for exact sound: Https://www.youtube.com/watch?V=pmcs-0sau5W thanks

- Tewksbury, MA, USA

problem #59

Jul 032013

Fusion 4-cyl

  • 63,255 miles
The contact owns a 2012 Ford Fusion. While driving 60 mph, an abnormal sound was heard from the engine and the vehicle stalled without warning. The vehicle was unable to start. The vehicle was towed to a dealer where it was diagnosed that the flywheel fractured and needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 63,000. Updated 05/18/16

- Wylie, TX, USA

problem #58

Feb 112016

Fusion 6-cyl

  • 97,000 miles
My name is [xxx], I have a Ford Fusion 2012, I am the owner from this car, but my brother in law is the principal ( [xxx]). im spending too much money about this car and Ford always has a excuse so that they don't want to cover the warranty. My problem always is the same ( power steering get hard and my engine flashing it needs to be check),I don't have money to resolve every two month when my car is not working. The last problem was two days ago, the same problem, they told me I had to make alignment that why my steering power steering got hard, I went to store repair ( Firestone to fix ), when I went back to Ford, they was telling different excuse about my steering power. My last problem with my car I was recording all conversation, but they didn't notice it, in this conversation is included the manager [xxx], his secretary [xxx], mechanics, telling that's why my car is not working. I recorded everything. This is the fourth time that my car has the same problem. Now I asked [xxx], why my engine is flashing ? she told, before to see what happens with my car, I had to pay $79 if I want to know about it. My car has 97000 miles, my car still has warranty. I hope you can help with my case, because I don't know what to do to fix my car. I cant drive my car now. I don't speak english so much, but my brother in law, he can speaks better. I have all documents and history showing how many times my car had problems and I also I had the audios the last conversation with them!. I bought my car here : [xxx] [xxx] telefono : [xxx] email : [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Yorba Linda, CA, USA

problem #57

Nov 092015

Fusion

  • 28,800 miles
Driving at 10 mph turning into a city street and the car stalled. I shut off the car and restarted it and it worked to get me to my driveway (~400 feet).

- Needham, MA, USA

problem #56

Sep 152015

Fusion

  • 109,000 miles
The contact owns a 2012 Ford Fusion. While driving 20 mph, the vehicle experienced a complete loss of power and electrical functionality. All the warning indicators illuminated and flickered until the vehicle loss power. The failure recurred and the vehicle was taken to the dealer where it was diagnosed that the battery failed. The vehicle was repaired; however, the failure recurred. The vehicle was returned to the dealer where the technician diagnosed that the GEM module malfunctioned and needed to be replaced. The manufacturer was notified of the failure. The contact was informed that it was not a safety issue. The VIN was unknown. The approximate failure mileage was 109,000.

- Aurora, CO, USA

problem #55

Aug 012014

Fusion

  • 40,000 miles
The contact owns a 2012 Ford Fusion. While driving at various speeds, the air conditioner failed to function. In addition, the contact stated that the air vents began to blow hot air. The failure recurred on numerous occasions. The vehicle was taken to a dealer multiple times where the vehicle was unable to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Pompano Beach, FL, USA

problem #54

Jan 012014

Fusion

  • 17,000 miles
At first the RPM's would increase ( around 500 RPM's) when the car upshifted when it was cold. As the motor and transmission warmed up the increase in RPM's upon upshift lessened. It appeared to me that the transmission was "slipping" as it went through the gears...you could hear the engine speed up and watch the tach to confirm what I was hearing from the engine. I took car to dealer and they checked it out. They said everything was functioning normally however the car still does it. Note that the car was under the 3 year bumper to bumper warranty at the time and the service advisor said that the car has a 60K powertrain warranty anyway. I did not like his statement. The problem seems to be getting worse as it sometimes revs between shifts when it is warmed up. Ford should step up and review my problem further. I plan to take the car to another Ford dealer to see what they say. Please advise.

- Wqake Forest, NC, USA

problem #53

Aug 102015

Fusion

  • 77,000 miles
I was traveling down a surface street when the car suddenly lurched forward and then lost all engine power. I was able to coast to a turn lane and shut the car off safely. The engine idle was extremely rough and sputtering. After restarting the car it operated normally until I reached my destination. This was the 2nd time today that the car malfunctioned in the same manner.

- Loganville, GA, USA

problem #52

Aug 102015

Fusion

  • 77,000 miles
I was driving down the highway at 65 mph. I had been driving for about 30 minutes. The car suddenly lurched. The "wrench" light illuminated and I had no power from the engine. I coasted to the emergency lane. The idle was very rough and sputtering. I restarted the car and it operated normally for the next 15 miles when I reached my destination.

- Loganville, GA, USA

problem #51

May 112015

Fusion

  • 78,000 miles
While I was driving on the highway my car stalled out. I was able to pullover on the side of the road. The car started like jerking. The wrench light came on as well as the engine light. It started right back up. It stopped for awhile, but it's been doing it more often now.

- Birmingham, AL, USA

problem #50

Jun 092015

Fusion

  • 40,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving 70 mph, the vehicle stalled and the wrench warning light illuminated. The vehicle restarted after several attempts. The failure recurred multiple times at various speeds. The vehicle was taken to a dealer where it was diagnosed that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 40,000.

- San Deigo, CA, USA

problem #49

Mar 252015

Fusion 4-cyl

  • 71,000 miles
My 17 yr old daughter was driving the car at 30 mph when the car began to buck and jerk and she immediately brought it to a stop. It would not take any more power or acceleration. While stopped in the middle of the road she called me and noted the temp gauge showed hot with a check engine light. We had it towed. Technician who diagnosed the problem found a faulty temp sensor that showed the engine was overheating and causing the engine to go into fail-safe shut-down mode. Apparently this has happened often enough that Ford has a service bulletin out on the problem, but no recall. This could have been a disaster if she had still been on the road where she parked it. There should be a manufacturer recall to have these parts checked out. There is a known corrosion issue with the sensor and wiring.

- Quincy, IL, USA

problem #48

Mar 112015

Fusion

  • 50,000 miles
The contact owns a 2012 Ford Fusion. While driving at 35 mph, the vehicle stalled and the engine warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 50,000.

- Princetion, WV, USA

problem #47

Dec 282014

Fusion

  • 80,000 miles
The contact owned a 2012 Ford Fusion. The contact stated that while the vehicle was parked, the engine caught fire. The fire department extinguished the fire. A police and a fire report were not filed and no injuries were reported. The vehicle was destroyed. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 80,000.

- Tulsa, OK, USA

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