10.0

really awful
Crashes / Fires:
17 / 0
Injuries / Deaths:
12 / 2
Average Mileage:
53,543 miles

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« Read the previous 20 complaints

problem #24

Oct 272013

Fusion 4-cyl

  • Automatic transmission
  • 12,200 miles
The contact owns a 2012 Ford Fusion. The contact stated that while in reverse, the engine rpms increased as the vehicle lurched backward, causing her to crash into another vehicle. The contact was not injured and a police report was not filed. The vehicle was taken to the dealer for diagnosis but was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 12,200. Updated 11/21/13

- Kansas City, MO, USA

problem #23

Oct 012013

Fusion

  • 36,000 miles
Car gas pedal stopped responding on the highway. Had to pull over and turn off and on again to fix it. Turns out it's a defective throttle body, a widespread issue. Had to get it replaced.

- Raleigh, NC, USA

problem #22

Oct 142013

Fusion 6-cyl

  • 40,000 miles
While driving on interstate 30 in traffic at about 70 to 75 mph the car just stopped accelerating and I had to coast off the roadway and kill the car and restart it. This is a dangerous situation in heavy traffic and has occurred on two different occasions in the past two weeks. I have researched this problem with other Fusion owners from 2010 to 2012 and this seems to be a common problem nationwide. This problem should be on a recall before people get hurt or killed.

- Texarkana, TX, USA

problem #21

Sep 272013

Fusion 6-cyl

  • 40,250 miles
Was driving on interstate in heavy traffic. Car immediately-without warning- lost power to accelerate. Went to a limp driving mode. Warning light (wrench) came on. Was very dangerous situation. Had to maneuver to side of road. Almost was hit from behind. Car shook and stuttered. Turned off ignition and waited a couple minutes. Started car, all warning lights cleared. Was able to make it home without any other in incident. Few days later same malfunction happened again. Car lost acceleration and had to limp to safe place in heavy traffic. Turned off car and restarted. Took car to Ford dealership and was told car is out of warranty and diagnosis was throttle body. A common problem but not a recall. Wow.

- Mount Sterling, KY, USA

problem #20

Sep 092013

Fusion

  • 44,743 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving 55 mph, the vehicle stalled without warning. The vehicle was restarted and the vehicle functioned properly. The vehicle was taken to the dealer for inspection where they stated that the throttle body needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 44,743.

- Cordele, GA, USA

problem #19

Aug 302013

Fusion 4-cyl

  • 75,000 miles
While driving at approximately 65mph on the interstate vehicle suddenly lost all power. Started stalling, engine stopped running. We were fortunate to be able to pull off on the shoulder out of traffic and turn off the motor. After waiting approximately 15 minutes, we were able to restart the car and continue driving. We drove the car without incident until two weeks later when the same problem happened again. This time at about 35 mph. Again, after waiting 10-15 minutes, the car started again. This is a great inconvenience since we live in an area where a car is a necessity but it is also a serious safety hazard since this problem has happened when accelerating into traffic, on a busy multilane, high speed highway. From reading this site, we have become aware that there are many complaints of this nature for this make and model year and we question why there has been no recall or, at very least, a consumer alert.

- Auburndale, FL, USA

problem #18

Sep 202013

Fusion 6-cyl

  • 34,498 miles
Driving at highway speed, engine stalls while attempting to merge. Orange wrench light appears near fuel gauge. Rough idling below 1000 RPM. Turn car off and wait one minute. Restart car and drive without incident.

- Columbus, GA, USA

problem #17

Jun 032013

Fusion

  • 39,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving 50 mph, the vehicle stalled as the wrench warning icon illuminated. The vehicle was taken to an independent mechanic. The technician diagnosed that the throttle body was defective and needed to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 39,000 and the current mileage was 41,200.

- Wingate, NC, USA

problem #16

Sep 052013

Fusion

  • 35,592 miles
The car would not accelerate after stopping at a stop sign. I coasted into the intersection and stopped. The car would not accelerate so I was stuck in the middle of the intersection. Traffic was light so I was not in danger, but this is the second time this has happened and it is concerning that Ford is aware of the problem and has not made an effort to repair. I was informed that the throttle body was faulty. I am concerned that Ford has many vehicles that have this defect and are not making an effort to correct the problem.

- Degraff, OH, USA

problem #15

Aug 232013

Fusion 4-cyl

  • 38,987 miles
I started my car as normal and shifted into drive. After I had started driving my vehicle had began to shake & the accelerator would not work. I turned the engine off and waiting a few moments and turned back on and the exact same thing happened again. The third time I started the vehicle the check engine light and service wrench were lit on the dash. The third time I turned on the vehicle it was able to drive with what felt like limited power. The check engine code pulled from the cars computer ready P2111. The car was taken to the closest Ford dealer and was diagnosed. I needed to replace the "throttle body" & have all of my "fuel injectors" cleaned. When I asked Ford what the cause of this issue was they said, "its because of the places you pump gas like walmart because they are always changing who they purchase fuel from and its not a good quality." (seriously) they recommend getting gas from racetrac or qt instead of walmart. The repairs are to cost $830 parts/labor. After alot of research on this matter I have seen that alot of people are having the same issues with their vehicles & alot of them are traveling at a high rate of speed (freeway driving). This situation needs to be resolved asap before its takes a innocent life. Ford needs to accept responsibility for this problem.

- Fort Worth , TX, USA

problem #14

Aug 142013

Fusion 4-cyl

  • 39,500 miles
I was traveling on interstate10 westbound at 65-70mph and my car slowly descended speed as I accelerated! cars behind me became dangerously close to my bumper! I then turned on my hazard lights and pulled over to the right shoulder and called roadside assistance. Thank god I was not hit by an 18 wheeler! the Ford dealership, where I purchased the car in March of 2013, said it was due to a bad 'throttle body unit.' I asked how long was it bad bc I just bought the car 5 months ago! the rep said he didn't know but now the throttle body is out! I had to pay the daily 'taxes' on the rental car the dealership gave me although I didn't think that was fair bc it was their fault that part went bad and it was covered under my certified pre-owned warranty! I had a $100 deductible warranty/policy.

- Katy, TX, USA

problem #13

Aug 022013

Fusion

  • 10,700 miles
On 8/2/2013 I was stopped at a stop light. When the light turned green I attempted to accelerate and was unable to. My car crept along and I was able to get through the intersection to pull over at the side of the street where my car then shut off. I attempted to start it again to no avail. I contacted roadside assistance who towed it to the dealership who then informed me they had to replace the throttle body. On 8/11/2013, I again was stopped at a stop light. As I began to accelerate, my dash dinged to inform me that I had power steering failure. I was able to pull into a restaurant parking lot to get out of traffic. My husband was able to drive my vehicle the 4 blocks to the dealership who has informed me they have to replace the steering gear and I will now be with out my vehicle for a week. I am extremely frustrated as I've had my 2012 Fusion for 1 year in March 2013 which is currently at 10K miles and now 2 major parts have had to be replaced within a week of each other.

- Omaha , NE, USA

problem #12

Aug 082013

Fusion 6-cyl

  • 45,926 miles
The contact owns a 2012 Ford Fusion. The contact stated while driving 50 mph, the vehicle idled while in drive. The contact depressed the accelerator pedal but the vehicle would not increase speed. The vehicle was repaired and was diagnosed as an electric throttle body failure. The manufacturer was made aware of the incident. The failure and current mileage was 45,926. Updated 11/29/13

- Chestrfield , VA, USA

problem #11

Jul 242013

Fusion 6-cyl

  • 40,000 miles
Last Wednesday, 7/24/13, I was on the interstate coming home from work in the far left hand lane when my engine shut off and put me in a really bad situation. I had to cross multiple lanes of traffic, while not being able to accelerate, to get to get back to the shoulder. The car seemed to being working fine, but when I hit the gas there was no response. The lights, gauges, and radio still worked and a wrench light came on. I was nearly rear ended twice and barely made it to the shoulder. Today, 7/30/13, on my way to work the same thing happened. Thankfully this time I was not on the interstate, but rather on a busy city street, and was able to quickly and safely get out of the way.

- Norfolk, VA, USA

problem #10

Oct 012012

Fusion 4-cyl

  • 1,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that while driving approximately 25 mph and depressing the brake pedal, the engine rpms increased as the vehicle suddenly accelerated independently. The vehicle was taken to the dealer for diagnosis but the technician was unable to duplicate the failure. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 1,000.

- Norwood, NJ, USA

problem #9

Jan 132013

Fusion

  • 3,900 miles
The contact owns a 2012 Ford Fusion. The contact stated that there was a reduction in acceleration power when engaging the accelerator pedal. The failure recurred twice. The vehicle was taken to an authorized dealer for diagnosis. The technician was unable to detect a trouble code. The vehicle was not repaired. The manufacturer was made aware of the problem. The approximate failure mileage was 3,900. The VIN was unavailable.

- Buffalo, NY, USA

problem #8

Apr 202013

Fusion

  • miles
My 2012 Ford Fusion gas peddle accel got stuck full throttle, therefore my brakes were not working properly to stop the vehicle, backing out of a parking spot and back rammed into neighbors wall with structure damage and totaling my vehicle.

- Irvine, CA, USA

problem #7

May 152012

Fusion 4-cyl

  • 3,500 miles
While traveling their is a lack of power, hesitation or surging... very sporadically... but always after a long stop.

- Davie, FL, USA

problem #6

Mar 132013

Fusion

  • 20,000 miles
The contact owns a 2012 Ford Fusion. The contact stated that immediately after parking, the vehicle accelerated independently, traveled over a concrete parking chock and crashed into a restaurant. The contact was not injured. The air bags failed to deploy. The vehicle was towed to an independent mechanic. The manufacturer was notified but offered no assistance. The vehicle was not repaired. The failure and current mileage was 20,000.

- Beersheba Springs, TN, USA

problem #5

Oct 062012

Fusion

  • 40,440 miles
We were driving on the highway at approximately 40mph when the car lost power and began to shake. We were fortunate to be able to pull off on the shoulder out of traffic and turn off the motor. After waiting approximately 15 minutes, we were able to restart the car and drive safely to a reliable automotive shop we have used for over 20 years. Finally after a week of testing, they were able to replicate the problem we had experienced.they replaced the alternator, at our considerable expense, and we brought the car home more than a week later. We drove the car without incident until Tuesday, october16th when the same problem happened again. This time at about 30mph. Again, after waiting 10-15 minutes, the car started again and was driven safely to the automotive repair shop where it remains 5days later. This is a great inconvenience since we live in an area where a car is a necessity but it is also a serious safety hazard since this problem could easily happen when accelerating into traffic or on a busy multilane, high speed highway. From reading this site, we have become aware that there are many complaints of this nature for this make and model year and we question why there has been no recall or, at very least, a consumer alert.

- Kingsville, MD, USA

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