10.0
really awful- Crashes / Fires:
- 36 / 0
- Injuries / Deaths:
- 35 / 0
- Average Mileage:
- 19,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Ford Fusion. The contact received an unknown recall letter from Ford a year ago, and inquired about the air bag recall. The contact called D and D Ford (13655 E wade hampton blvd, greer, SC 29651, (855) 505-1172) and was informed that parts were not available to complete the recall repair. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The contact was waiting over a year to have the air bag replaced. It was unknown if the manufacturer was contacted. The failure mileage was 38,000.
- Greer, SC, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received a recall notification in March of 2017. The dealer (perry Ford of national city, 2050 national city blvd, national city, ca 91950) stated that the parts were not available for the repair. The manufacturer was also contacted and confirmed that parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available.
- National City, CA, USA
Just had recall # 16B38 done 1/24/18. Driving my husband to work and my engine light came on, took it to have scan done and it's my gas tank or cap? the tech told me my tank is not breathing, neither am I. not a happy camper. There is currently a recall on the air bags, # 17S01. That's all I need to have an air bag go off and kill everyone in the car. There is also a recall # 15S18 the steering. I would really appreciate it if you could get these recall's taken care of and re do the recall # 16B38. Something went wrong. The car is in Michigan, so we need a Ford dealer in Michigan. Please email me or call me as soon as you can get this set up. Also just replaced front and rear brakes, rotors. Then turned around got new tires and was told I needed a front end alignment, done it. Love my car but hate the cost to fix, Ford is expensive. Thank you
- Jamestown, TN, USA
"takata recall" I received a notice in (March 2017) that there was a defect for the "passenger frontal airbag inflator may rupture" and that there was not a fix for it at the current time. Here we are (February 2018) and still no notice of a fix. I currently driving my family around in this very dangerous vehicle that I believe after a years time has gone by there should be a fix for this problem or if Ford is not going to fix this problem they should let there customers aware of that fact.
- Scotts Valley, CA, USA
Takta recall not being addressed. My passenger side airbag seam split with a audible pop when traveling from Arizona to Wyoming in extreme temperatures.
- Laramie, WY, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over eight months ago. The dealer (airport marina Ford, 5880 w centinela ave, los angeles, ca 90045) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Los Angles, CA, USA
Takata airbag recall - I received a recall notice in January 2017. I have checked online and with multiple Ford repair departments and have been told they do not have any solution or parts for this recall. It has not been over a year and I am concerned for the safety of my passengers and do not feel safe driving anyone in my car.
- Escondido, CA, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags) over a year ago, but the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that a recall repair appointment was scheduled with five star Ford (6618 ne loop 820, North richland hills, tx 76180 (817), 500-0096). When the contact arrived at the dealer, she was informed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Fort Worth, TX, USA
The airbag light come on but the car has not been involved in any front end accidents I got in car and started, it flashed then come back on and stayed.
- Seymour, TN, USA
The contact owns a 2012 Ford Fusion. The contact stated that the service advance trak warning indicator illuminated. The vehicle was taken to Liberty Ford solon (32811 Aurora rd, solon, oh) where it was diagnosed that the rcm was defective and needed to be replaced. The manufacturer was notified of the failure and informed the contact that, due to the date the vehicle was manufactured, the VIN would not be included in NHTSA campaign number: 14V597000 (air bags, seat belts). The failure mileage was approximately 85,300.
- Pepper Pike, OH, USA
Takata recall. There has not been an incident concerning this recall however this defective airbag recall went into effect on January 10, 2017. After over one year I understand from our local Ford dealership that parts needed to repair/replace this defect have not been received. Having recently seen news stating there have been incidents (some resulting in death) due to this airbag problem, I am getting concerned for my safety should I be involved in an accident. Can you please update me as to when I can expect resolution from takata and/or Ford?
- Conway, SC, USA
Takata inflators - I have been notified for several months now that this has been a problem, yet there has not been anything to rectify the issue. So I am forced to drive a vehicle that is not safe for me or my family
- Peoria, AZ, USA
Takata airbag inflators I received a recall notice dated 2/22/2017 for passenger airbag inflator replacement. I contacted my dealer, raceway Ford in riverside, ca and was told I would be contacted when parts were available. I received another letter March 2017 from Ford saying I would be contacted by Ford when parts are available for this recall. I continue to check with my dealership and as of 1/10/2018 they still said no replacement was available. It is not acceptable that I have not had the recall fixed or at least be given a time frame that it would be resolved. I have had no further letters from Ford and it has been almost a year driving a recalled vehicle!
- Moreno Valley, CA, USA
Takata recall I received the recall in Jan 2017 and the "remedy" is still not available. I have felt unsafe driving my car, and I do not allow anyone in the passenger seat. It has been literally a year now.
- La Canada, CA, USA
"takata recall"
- Riverview, FL, USA
Per the report published on the NHTSA website. My vehicle is in priority group 7, and the deadline listed for the manufacturer to have the spare parts to remedy the defect was December 31, 2017. As of January 13, 2018, the statement provided by Ford is that they do not have parts available and cannot provide data as to when they will be available. NHTSA has the authority to fine Ford for not meeting the deadline, and as atax payer I expect NHTSA to fine Ford the maximum allowed by law for failing to comply with the agreed to deadline to have the parts available to remdy the life threatening safety defect with my vehicle. Driving this vehicle with this defect is no safer that putting 3-bullets in a revolver and spending two hour a day sping the trigger and pulling the trigger. When is NHTSA going to do its jof and force the automanufacturers to fix their defective vehicles?
- Tyrone, GA, USA
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure.
- Seminole, FL, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (walnut creek Ford, 1800 N main St, walnut creek, ca 94596, (925) 932-2900) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Walnut Creek, CA, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The dealer (semi valley Ford, 2440 first St, semi valley, ca 93605) stated that the parts were unavailable for repair. The manufacturer was also contacted and confirmed that the parts were unavailable for repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Granada Hills, CA, USA
- Sumiton, AL, USA