10.0

really awful
Crashes / Fires:
36 / 0
Injuries / Deaths:
35 / 0
Average Mileage:
20,470 miles

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« Read the previous 20 complaints

problem #3

Jan 262013

Fusion 4-cyl

  • 17,500 miles
2012 Ford Fusion involved in an accident. Severe damage to vehicle on passenger side. The front seat belts did not lock and the front passenger and the driver were thrown in the cabin. In addition, according to body repair shop and insurance adjusters, impact was at the location of the sensor for side curtain airbags. However, the airbags did not deploy. In fact, bracket for air bag sensor was broken, but it could not be determined whether the bracket was broken prior to the accident or upon impact. Rear passenger received a severe head injury. Ford Motor Company has instructed me to take vehicle in to a dealer and have the restraint control module ("rcm") replaced and to send the original to the company for analysis. They are paying for this. Further research indicates that there is a recall for Ford fiestas related to the programming of the rcm and its failure to deploy airbags that could lead to injuries to a rear passenger. This sounds very similar, and may warrant an investigation to see if that recall should be expanded to other Ford vehicles. Unfortunately, one would only know of the failure if there is an accident. Updated 3/27/13 updated 05/09/2013

- Callaway, MD, USA

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problem #2

Nov 152012

Fusion

  • 6,000 miles
The contact owns a 2012 Ford Fusion. While driving approximately 30 mph, the contact crashed into a tree and the air bags failed to deploy. There were no injuries reported. The vehicle was not taken to the dealer for diagnostic testing or repairs. The VIN was not available. The approximate failure mileage was 6,000.

- Arvada, CO, USA

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problem #1

Jul 202012

Fusion

  • 5,100 miles
The contact owns a 2012 Ford Fusion. The contact was driving 3 mph and crossing an intersection when another vehicle crashed into the front driver side of the contact's vehicle. The air bags failed to deploy. The vehicle was destroyed. A police report was filed. The driver sustained bruised ribs, tendonitis on her right arm and shoulder and neck pain. The contact mentioned that the driver of the other vehicle sustained a bruised wrist and pain to the left knee and leg. The manufacturer was not made aware of the failure. The failure and current mileage was 5,100.

- Penargyl , PA, USA

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