10.0
really awful- Crashes / Fires:
- 36 / 0
- Injuries / Deaths:
- 35 / 0
- Average Mileage:
- 19,750 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tallahassee Ford Lincoln (243 N magnolia dr, tallahassee, fl 32301, (850) 878-4855) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tallahassee, FL, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was taken to wade Ford (3860 S cobb dr SE, smyrna, ga 30082, (770) 436-1200) who confirmed that the parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Smyrna, GA, USA
Takata airbags did not deflate in car accident for safety purpose.
- Mckinney, TX, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sam pack's five star Ford of plano (located at 4400 w plano pkwy, plano, tx 75093, (972) 985-3600) was contacted and confirmed that the part was not available. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Plano, TX, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that the recall notice for NHTSA campaign number: 17V024000 (air bags) was received in January of 2017. The VIN look up indicated that the parts were not available and the contact had not received a follow-up letter from the manufacturer. The manufacturer and local dealer were not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Astatula, FL, USA
Takata recall I bought my car in Oct.2016 from a dealership.I asked them if it had any recalles they said no.I drove my car for 2 years when I found out that it did. I was told about it in April 2018 Ford put me in a rential when I asked Ford Motor Co. After being in the car for 5 months. They said they dont have a fix for it yet. When I asked for a deadline they said that it would not be till the end of 20018 or mid 2019. I tryed to trade it in or sale it and no one would buy it bc of recall so I had to turn it in. To us auto credit and find a new car.I hade to put down $2000. This has put my familey in a bad place it has messed up my credit. We were going to buy a house and bc of this it has messed up my chance to do so.
- Toney, AL, USA
Takata recall. Dealer has not yet had replacement airbags.
- Mobile, AL, USA
Takata recall. I received mail stating there was a recall involving defective airbags that could cause potential harm or death upon impact. I made an appointment with the Ford dealership closest to me to make an appointment for a replacement. Ten days went by and I called to check the progress and I was told the items were unavailable until the end of December. Currently I feel like I am unable to drive my vehicle because of the danger it poses to me and any of my passengers. And it looks like I wont't be able to drive again for several weeks.
- Pittsboro, NC, USA
"takata recall" it's been almost two years since the recall and I've made two appointments with Ford to fix it. They claim to not have the parts.
- Lancaster, CA, USA
Takata recall. I received a form regarding the airbag settlement. My concern is that I am driving a car around with a potentially defective or dangerous airbag and Ford has not recalled my vehicle yet. I would like someone to assure me that my auto safety system is not going to endanger me.
- Redmond, OR, USA
Takata recall - still have not received replacement airbag.
- Spring, TX, USA
2012 Ford Fusion hybrid was recalled for airbag. Parts are still not available for my vehicle and specific model and an there is no available parts eta. The amount of time my car has been under recall with no fix and is not drivable per the recall is excessive and has caused my family undue hardship and is overly burdensome.
- Boise, ID, USA
The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Hellman Ford (750 co-92, delta, Colorado 81416, (970) 874-4444) and white's canyon Ford (2751 East Colorado blvd, spearfish, South Dakota 57783, (605) 642-4400) were made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Spearfish, SD, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Heritage Ford (2100 sisk rd, modesto, California 95350, (209) 529-5110) was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was invalid.
- Riverbank, CA, USA
Owner received notification of an airbag recall on this vehicle dated March, 2017. Ago.since then no parts have been available for the repair. The latest notice is dated October 2018 that state in bold letters "parts ar now available to repair you vehicle; however, you dealer will need to order parts for your vehicle prior to an appointment:" My dealer attempted to order the parts but was told the parts are still not available. I want to know what can be done to force Ford to provide the parts for this repairs. This has taken far too long and lives are at stake here.
- Kennesaw, GA, USA
The contact owns a 2012 Ford Fusion. The contact stated that the air bag warning indicator illuminated at all times while driving. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called grand prairie Ford at (972) 975-9621 (located at 701 E palace pkwy, grand prairie, tx 75050) and was informed that the part was not available. The vehicle was taken to autonation Ford South fort worth (located at 5300 campus dr, fort worth, tx 76119, (817) 522-3225), but the part was not available for the repair. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 67,000. VIN tool confirms parts not available.
- Forest Hill, TX, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received a recall notice for NHTSA campaign number: 17V024000 (air bags) in 2017. The second recall letter was received in November of 2018 and indicated that parts were available for the repair. The contact spoke with browns Ford (109 gunder road, elkader, ia 50243, (888) 481-0880) and was informed that they were unable to order parts. The manufacturer was contacted and stated that the dealer would be able to order parts in late November. The contact had not experienced a failure. VIN tool confirms parts not available.
- Elgin, IA, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in January of 2017. The contact received a letter from Ford stating that the parts were available. The dealer (allen vigil Ford, 6790 mt zion blvd, morrow, ga 30260) stated that the parts were not available. The manufacturer confirmed that the parts were not available. The contact had not experienced a failure. VIN tool confirms parts not available. Consumer matter solved and no further action requested.
- Jonesboro, GA, USA
Takata recall. The contact owns a 2012 Ford Fusion. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The contact called al packer Ford West palm beach at 561-689-6550 (located at 1530 N military trl, West palm beach, fl 33409) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- West Palm Beach, FL, USA
- Fort Worth, TX, USA