The test drive on my Ford went smoothly. However, later that month my vehicle began shifting hard. It revs and the engine pulls. I have to barely accelerate to get it to shift even then it shifts extremely hard. I informed the local Ford dealership of the issue and I was told that all of the 1.6 ecoboost models like mines shift hard. That is ridiculous. This issue was never fixed. I also experienced another issue: My gas tank door did not operate correctly. It felt like a spring came out because the door would blow open while I am driving.

- Kissimmee, FL, USA

Whilst making a turn the front passenger door flew open and now will not close/lock, happened in a parking lot whilst in motion, Ford has recalled the Fusion for this problem but my VIN is not one of them. Surely those faulty latches are in my vehicle too!

- St Cloud, FL, USA

Door latch safety recall 15S16 this recall replacement was made on 12/2015 for the vehicle. On 4/8/2017 the vehicle door would not close or lock. It actually opens while moving and had to be secured via bungee cord to make it to the closest dealership. Unfortunately, according to Ford Motor Co, once the recall is completed on the vehicle, the warranty only lasts for one year. Therefore, the warranty ran out on 12/2016 for the recalled replacement part. Ford Motor Company will not honor the replaced part and in fact states that it will cost me $500 to fix. This is a major recall issue for Ford and the recall has been extended twice since the original one. I will attach the information below. Without the latch, the car is not drivable, unable to be locked, and causes the interior lighting system to be continuously illuminated. I want an investigation on the replacement door latch parts. I do not feel as the other doors are safe either since they were apparently replaced at the same time under the recall. Ford should pay for this issue as the original fix is defective. This recall affects over 2 million cars. Ford also told me if they have enough complaints from other vehicles, they could do an internal investigation on the replacement parts. If a recall is in fact made on the part a 2nd time, I would not qualify if Ford helps to reduce the cost I have to pay to fix this issue now. This should be investigated! I also would like to include that this vehicle is mainly used M-F for a work vehicle for a single driver, no passengers. The driver also has been deployed many months in the life of this vehicle and that door hasn't been used much. I could also provide documentation for those dates, as well. Please open an investigation on this issue, as it is absolutely a safety problem!

- Lexington, SC, USA

Driver door does not shut

- Groveland, FL, USA

On February 5, 2017 the engine of my 2013 Ford Fusion caught on fire. The car began to smoke from under the hood while the car was in motion. I stopped and opened the hood to inspect and the engine was already in flames. The fire spread rapidly and the fire department had to be called to extinguish the blaze. My son and I were barely able to escape unharmed. I contacted Ford on several occasions and they have been unwilling assist. They closed my original claim without addressing the issue. I also asked if there were any recalls related to engine fires and they state no. I feel I am unable to get any attention to this matter that put both mine and my son's lives in danger and also destroyed the sizeable investment I made into the purchase of a brand new vehicle. Please assist!

- At;Anta, GA, USA

The passenger door flew open while I was turning a corner. I stopped to try and close the door and it would not close. This door latch was supposedly replaced during a previous recall for the same problem.

- Keenesburg, CO, USA

I was driving down the road and the beep turned on, the dashboard symbol said, "door ajar, " and stopped the car. My passenger couldn't close the door. She had to hold it close to get to our destination because we were 10 miles from our home and on a busy highway (hwy 301).

- Dade City, FL, USA

Right passenger door flew open while in motion entering my parking garage. Passenger door won't close at all.

- Pompano Beach, FL, USA

I traded this car into the covert Ford dealership last 8-2016. The door wouldn't close and I went to trade the car in this was the same exact problem listed in the door latch recall. They made me pay for the parts to fix the door, my vehicle wasn't included in the recall. I was unaware of the Ford door latch problem and my dad had told me after the fact there were recall problems and articles all over the internet. My vehicle was manufactured in Mexico, and this was a source of the problem. I have tried to contact Ford to report this and expand the recall and I get absolutely no where. I wanted to see about getting refunded for what the dealership charged me at trade in. I was amazed that Ford new of the problem and still did nothing, to try and expand the recall. This is a very dangerous issue. I was hoping to get some help or getting some further information from you all.

- Pflugerville, TX, USA

Door latch recall yesterday, in the rain, I started to drive on a city street and my front passenger door opened and my dash indicated the door was open so I pulled over, grabbed the handle and tried to close the door...welll, the door wouldn't lock, it kept opening, so I made a loop through the door handle, using my belt and drove with one hand on the steering wheel and one hand on my belt to try and hold the door closed. I looked online and discovered there was a door latch recall last year affecting almost 2.4 million cars, which my year and model were involved.I never received a recall notice. Then I checked online for active recalls for my vehicle and the door latch was not on there. I called the dealership this morning and they said my VIN number was not included in the recall. I was not happy with their response so the gave me Ford corporate's phone number. I contacted them, they gave me the same response as the dealership but was going to document it and to keep my receipt, for the repairs, in case my VIN gets added to the recall. So I don't know how many complaints it takes for you to investigate this, to be included in the recall, but this situation is clearly unsafe and lawsuit waiting to happen. This was not a result of anybody trying to break into my car or anything else...this is clearly a door latch issue and obviously there are more vehicles involved in this recall that have not been account for. Please let me know what the next steps are and I should not be responsible for paying for this up front.

- San Diego, CA, USA

Front passenger door latch broke again, one year and 5 months after it was repaired pursuant to a recall. Ford will not honor any warranty on the part or labor and have asked me to pay more than $500 to repair it. This is a safety issue because door can swing wide open while car is in motion putting all passengers at risk of death or serious injury. Luckily, the problem was discovered after vehicle was parked, passenger exited and door would not shut any longer.

- Montebello, CA, USA

Passenger door will not latch and swings open.

- Deerfield Beach, FL, USA

Ford door latch issue. Door is very difficult to latch shut, even when the door does latch shut, it has a frequent habit of popping open while driving down the road. I have notified Ford of the issue. Ford has refused to resolve the issue even though they have a recall on these vehicles for this problem but mine is not on the recall list. This is the second Ford I have owned that has had the same issue as other vehicles that were on the recall list but mine were not. Very dissatisfied with Ford, their product, and there customer relations for not getting this resolved. Never again shall I own another Ford product. Buyers beware, if you purchase a Ford, it will likely have safety issues and no, they will not fix it for you. By the way, the door latch needed to fix the issue is monopolized by the Ford Motor Company. What seems to be a cheap foreign made $5 product is a whopping $186 from Ford. Again, buyer beware.

- Brandon, MS, USA

Right rear door latch failed while making left turn swinging open

- Melbourne, AR, USA

Passenger door will not latch. The door will not stay shut and it opens easily. I was driving on the freeway and the door opened when I was braking. The door also opens by itself when I make left turns. I took the vehicle to the Ford dealership and I was told I needed to pay for it out of pocket.

- El Paso, TX, USA

Latch on driver's side door that had been replaced under recall (Ford recall 15S16, NHTSA campaign # 15V250000) failed and caused door to open unexpectedly while driving. I had to physically hold the door to keep it shut in order to get the car home and then to the dealership. I probably should have had it towed instead of driving it. Ford failed to replace part under warranty because of number of miles that had been driven since the latch was replaced under the recall. Ford part # used to replace latch was fe8Z 5421813 C.

- Mt Pleasant, SC, USA

Rear passenger door latch is not working. The car was in motion on a city street when the "door is ajar" alert came on. There was a child in the back seat at the time.

- San Antonio, TX, USA

8/15/15 vehicle went in for replacement/painting of two new front doors due to rust at inside edges. Today 10/16/16, noticed paint bubbling at the edge of the hood in the same manner. Both at an area where the metal is "crimped" at edge.

- Trenton, KY, USA

Passenger side door latch would not latch allowing door to be securely shut. Door had to be tied shut until repairs could be made. Dealer said it was known defect but charged for repair.

- Port Orange, FL, USA

The passenger door latch stopped working and I had to use rope to keep the door shut. The service department confirmed that the latch was internally faulty and was replaced at my expense.

- Peoria, AZ, USA