10.0
really awful- Crashes / Fires:
- 4 / 4
- Injuries / Deaths:
- 11 / 1
- Average Mileage:
- 61,203 miles
About These NHTSA Complaints:
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« Read the previous 20 complaints
The latch on the rear passenger door failed. I opened the door and then shut it and the door just bounced back. At the time my family and I were in midland, tx and had to drive all the way back to austin, tx (6 hours) with the rear door tied down. This was very unsafe as we have a 1 year old son that rides in the back seat. We were not driving at the time of incident but if we were there could have been an awful result. Our extended warranty covered the replacement latch but we had to wait 3 days for them to order the part and fix it. There was no rental car assistance provided and this was our only vehicle. **note** there was another latch issue a month later on the front passenger door which I will make a separate report for**
- Cedar Park, TX, USA
Rear seat was folded down, rear center seat belt locked itself in the retracted position. Rear seat, driver side, would not go back up do to center belt being locked. Took car to dealership, rear center seat belt was replaced.
- Westmorland, CA, USA
Front passenger door latch failed. Door would not lock. Drove car to dealership. Currently still there, door latch was ordered, waiting on repair to be completed. This is our second door latch failure in less than two months. First failure was the rear passenger door latch. Complaint was filed for that as well.
- Westmorland, CA, USA
The contact owns a 2013 Ford Fusion. The contact stated the shield deflector was lose from the bottom of the vehicle. The manufacturer was made aware of the failure. The vehicle was taken to the dealer. The technician stated that the chimp monks were eating the shield deflector and as a result, it needed to be replaced. The failure and current mileage was 9,647.
- 14 Sterling Court, NJ, USA
The contact owns a 2013 Ford Fusion. The contact stated that the metallic trim in the interior caused an extreme glare, making it difficult to see the road even when wearing sunglasses. The contact also mentioned that he sustained injuries to the eyes after being subjected to the bright reflection. The vehicle was not diagnosed or repaired. The manufacturer was contacted about the failure. The failure mileage was 14,578.
- Aurora, CO, USA
We really like our 2013 Ford Fusion - except for one major snafu - visibility when making a turn. The attached photo, made from the position of the driver's eyes, shows the problem. One must move their head forward and backward to view beyond the large blocked-out area behind the pillar to make sure there are no people or obstructions to the driver's intended path. In the attached photo over 50% of the crosswalk is not visible. There is also a problem when pulling up to a intersection to make a left turn, and looking to the right for oncoming traffic. A large portion of the roadway view is blocked. Very annoying and potentially dangerous. Too late now for modification but changes should be made for future models. A big and dangerous penalty to pay the for styling. The photo is at: www.reesphotos.com/temp/130617pib030-800.jpg.
- Blacklick, OH, USA
The front body panels around the headlights are loose and you can hear some kind of a rattle around the back passenger side door when you get over 55 mph.
- Williamsport, IN, USA
- Cedar Park, TX, USA