10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
111,325 miles

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« Read the previous 20 complaints

problem #4

May 122014

Fusion

  • 17,200 miles
While driving on Pennsylvania toll road to Massachusetts, the "service advance traction" and "hill start assist not available" warning and "air bag" symbol came on. Next day I went to the dealer maguire's Ford of hershey, 100 N.thistledown dr, palmyra, pa 17078. The dealer reported that rcm module must be replaced, however part is on national back-order and not available ( 300 cases). I had to sign that I was informed that in a case of an accident the air bag system will not work. The dealer informed my home dealer kerry Ford in cincinnati oh and sent a fax with information to order a part. I called my dealer when I returned back to Ohio from my vacation and as of today 05/27/2014 part is still not available, no date of part delivery is known.

- Hamilton, OH, USA

problem #3

Jan 152014

Fusion 4-cyl

  • 23,000 miles
TL - the contact owns a 2013 Ford Fusion. The contact stated that while driving 10 mph, the traction control warning light illuminated and the vehicle entered limp mode. The contact stated that the vehicle failed to accelerate. The vehicle was towed to a dealer where it was scheduled for a diagnostic. The manufacturer was not made aware of the failure. The vehicle was not repaired. The approximate failure mileage was 23,000 and the current mileage was 26,000.

- Lake Ariel , PA, USA

problem #2

Aug 022013

Fusion

  • 66,523 miles
On August 02, 2013, my 2010 Ford Fusion 3.0 while driving on DC metro area 495 highway I noticed that even I have pressing the gas pedal the vehicle started to stalled almost having a mayor accident. I turned off trying to figure out what happens and decided to turned on again and working like nothing happens for at lease two weeks when happens again. I check with the Ford to see if there are having a recalls on that and I was told that they are not receive to many complains on that to create a mayor recalls on that but lookin online I saw alot of complains. That make me believe that Ford motors company knows about the problems and because of the cost of repair and parts and the amounts of vehicle involve on the problems they do not wanted to fixed.

- Landover, MD, USA

problem #1

Feb 202013

Fusion 4-cyl Diesel

  • 100 miles
Since I took delivery of my vehicle, I have occasionally received warnings regarding a failure of the traction control and hill assist systems while starting the vehicle. This was reported to the dealership a couple of times, with "no issues found" reported by the dealership service department. After paying close attention to my starting procedures, I have been able to repeat the warnings while performing the following specific starting procedure... 1) remotely start the vehicle (factory installed remote starter), 2) insert the key and turn to the first position, 3) keep key in this position for 1-2 seconds, 4) turn the key to the run position. These steps will cause the warnings every time. By turning the car off and restarting, the warnings are gone, and there are no history of the warnings in the vehicle computer. I have shown this starting procedure to the dealership service department and have complained directly to Ford with no reply. I continue to drive my vehicle unsure if there is a valid issue or not.

- Beverly Hills, MI, USA