The contact owned a 2013 Ford Fusion. The contact stated while driving at 25 mph, there was an abnormal smoke odor inside of the vehicle. The contact stated that the vehicle caught on fire. The fire department was called out and extinguished the fire. A police and fire report were filed. No medical attention was sought. The vehicle was towed to a police towing facility. The dealer was made aware of the failure. The manufacturer was not made aware of the failure. The failure mileage was 125,000.

- Lakeland, FL, USA

16 year old driver left home and 4 miles into trip noted that the hot engine indicator had come one. She stopped immediately at the next road and opened the hood to see what the problem was and immediately noted smoke and flames under the hood. Car then proceeded to erupt into flames and burned resulting in a total loss.

- Gridley , IL, USA

My 2013 Ford Fusion continuously hard shifts and jerks while driving. Spark plugs have been changed also transmission fluid checks have been done and it continues to happen. My mileage is only 80,900. This has continued now for almost a year and a half.

- Daytona Beach, FL, USA

Engine failure due to coolant leaking into engine oil after recall performed, [recall # 17V209000] had the car in for many service problems related to misfire on cylinder one. Had injectors cleaned, replaced spark plugs, replaced the coil pack, had the coolant system flushed and pressurized for leaks, only 42000 miles,

- Dallas, GA, USA

Loosing coolant, white smoke from exhaust, engine overheating message

- New York, NY, USA

Leaving gas station. Car just stops driving while in the driving gear. So I pulled over slowly to the side of the road and I had a warning to 'see manual' 'hill assistant not available' 'stop safely now' and it was showing traction control on. It will not drive. And runs weird now.

- Big Rapids, MI, USA

Purchased a 2013 Ford Fusion in 2020 and kept the car for about 4 months. During the 4th month of owning the car I noticed that I would fill up the coolant reservoir and a couple days later I would have to fill it up again. I checked under the car for leaks and there weren't any leaks that I could find. I checked forums for any other people having the same problem and I found out that there is an internal engine coolant leak for Ford Fusion with the 1.6L ecoboost models. That's the exact model I have. I called Ford gave them my VIN number and they told me there weren't any recalls for my vehicle at the time. So I had a mechanic check out my coolant lines and they told me that there was a huge leak in my coolant system, although they couldn't tell me where. I had the vehicle pressure tested and the leak was internal. Drove the car back home that day and once I reached my house smoke started to come inside the cabin. I immediately parked the vehicle and popped the hood and noticed there was a fire under my hood. Called the fire department they arrived after about 3 minutes and by that time the vehicle was done for. I could've lost my life that day. I'm happy that I didn't. Ford previously recalled certain 2013 and 2014 Ford vehicles equipped with the 1.6L engine for a similar issue under recall campaigns 12V551 and 17V209. Unfortunately I'm now out of $12,000 and I no longer have a vehicle because of this mechanical failure.

- Chicago, IL, USA

As soon as I started it the power steering assist fault light came on. Then the coolant overheating warning came on and de rated the vehicle. Then I shut it off. Was in my driveway

- Vinita, OK, USA

While driving, coolant warning light came on and about 5 min later car died. I opened hood and there was still coolant in car. Took to dealer. Quoted $10,000 for new engine. I was never notified of a recall re coolant leaking into engine and in subsequent visits dealer never addressed the recall and never fixed problem.

- Oceanside, CA, USA

The contact owns a 2013 Ford Fusion. The contact stated that while driving, the vehicle started to jerk and white smoke would come out from the rear. The check engine warning light illuminated. The contact also stated that there was odor of coolant burning. The vehicle was taken to jim tidwell Ford, 2205 barrett lakes blvd, kennesaw, ga 30144, and was diagnosed that coolant leaking into the engine. The technician recommended the contact was to replace the engine long block. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 161,916.

- Acworth, GA, USA

Continued problems with engine coolant. A couple of years ago I had a couple of recalls for the engine coolant sensor faulting and leaving my family. Stranded in subzero temperatures. The car was serviced for these and now is leaking coolant I to the engine through a faulty head gasket issue filling my oil with coolant and making the car overheat. The car has 106,000 miles on it and is serviced regularly.

- Fort Worth, TX, USA

On Monday 1-4-21 the engine coolant over temperature light came on, the reservoir was just below minimum so coolant was added 2 days later the car starts spittering and sputtering and will only go 5 mph to get it back up 3 streets to home. No engine lights had come on in the 2 days since filling. I had the car towed to a repair shop. I looked up recalls on this car and called Ford customer service just to find out that tri-county Ford had serviced this car for this recall (17S09) on Nov. 2017 and Feb 2018. The issue is still there apparently but because of the 12mnth/12000 mile warranty I now have to pay out of pocket for this repair for the 3rd time. So when is Ford going to actually fix the problem? I was told to keep my receipts just in case another recall happens but in the mean time I am left with a 3rd repair bill and a rental car bill. I would appreciate your feedback.

- Marysville, IN, USA

There was a recall on my model in 2018 which they say was fixed. But it is causing un going issues. Now the (ctv)? module needs replacing. Bottom line, cylinder head sensor keeps shooting a code that the coolant is to low, while it is not. You start the car and the needle shoots to hot. Warning signal goes of and engine starts to shake plus fans kick on. Engine light plus overheating comes on. Leaks have been fixed but the module was a recall and they verbally no longer grant it freely fixed, because of time overlaps.

- Baytown, TX, USA

2013 Ford Fusion with 90K miles, multiple recalls for coolant system, dealer now saying engine must be replaced. Warranty service on 12/06/18 for new coolant sensor, and had bypass T-assembly replaced ($312 charge). Overheating with coolant leakage and oil leakage, return to dealer on 7/23/19. Assessment is the engine needed replacement, overheating caused cracked cylinder and coolant is leaking into the engine.

- Glendale, AZ, USA

I purchased the car 4 months ago and discovered shortly after it was leaking coolant from a hose in the heating system. This external coolant leak was a 500$ repair. Earlier this week, my check engine light came on for the first time when I was in traffic on my way home from work. I was driving about 20 mph and heard a dull thud (I was told later this was probably my engine popping). I immediately took the car to a shop to have the code read (P0302). I scheduled an appointment at my local Ford dealership at 7 am the next morning (14 hours after the light came on). They diagnosed the car and called me to tell me there was an internal coolant leak in the engine and the only way to fix the car was a total engine replacement. They quoted me at 8500$ (more than the amount I purchased the car for) and told me multiple times there was nothing else I could do to fix it. I found out after my family checked out the car that the leak had caused a cracked head gasket and the spark plugs in the cylinder were contaminated from the coolant. The Ford ecoboost 1.6L engine has an open recall for causing engine fires because of an internal coolant leak, but they refused to acknowledge that the design flaw in the engine that cause coolant leaks led to the irreparable damage to my engine. They told me I could drive the car off the lot since I was not completing the repair there, but I couldn't make it out of the parking lot and had to have the car towed to my house. The car was shaking and the check engine light was flashing, which it had not been when I brought the car in. The engine is not safe and even if I were to fix it the design flaw would likely cause the problem to reoccur. Ford needs to acknowledge the engine is unsafe and pay to replace it with a newer engine that does not have the same flaws.

- Seattle, WA, USA

The contact owned a 2013 Ford Fusion. The contact stated while approaching a stop sign, when she saw noticed smoke exiting the front hood. The contact stated no warning light was illuminated. The contact was able to exit the vehicle with her son and stated saw fire under the hood and starting to move to the rear of the vehicle. The contact and her son did not sustain any injuries or seek medical attention. The fire department was able to extinguish the fire. A police and fire report was filed. The vehicle was not drivable. The fire department deemed the vehicle was loss. The vehicle was towed to junkyard. The contact called local dealer crossroads Ford Lincoln of lumberton ( 5045 dawn dr, lumberton, nc 28358;(910) 738-6281) and was made aware of the failure. The vehicle had not been diagnosed or repaired as of yet. The manufacturer had been informed of failure. Upon investigation, the contact associated the failure with NHTSA campaign number: 17V209000 (engine and engine cooling) and was informed by the manufacture her VIN was included to recall. The failure mileage was approximately 165,000.

- Maxton, NC, USA

The contact owns a 2013 Ford Fusion. The contact stated while driving at various speeds, there was white smoke coming from the engine compartment and entering inside of the vehicle without warning. An independent mechanic was called to the residence, and informed her that the failure was the result of a cracked cylinder head which caused an oil leak. Mccoy & mills Ford (700 w commonwealth ave, fullerton, ca 92832, (855) 710-0183) was contacted by phone and informed of the failure. The contact was provided information on NHTSA campaign number: 17V209000 (engine and engine cooling) which was linked to the failure. The vehicle was towed to the dealer and the contact was informed that the recall repair was previously performed. The contact was provided an estimate for the repairs. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 100,000.

- Anaheim, CA, USA

Engine started overheating when I was on my way to work. I checked the coolant and it was low. I replaced the coolant to proper level. Later that day, after driving down a busy city street, white smoke started to come from under the hood. I pulled into a parking lot and saw flames coming from behind the engine. I called Ford and they got me in the following week. After a month of back and forth with warranty company, Ford called me to say the warranty company declined the repair because they don't cover damage due to overheating. My car has overheated occasionally even after getting the recall 17V209000 'fixed.' Ford said the repair is $9K. I'm frustrated because this has happened to several other people who have had the same problem as me and it's not being addressed!

- Ogden, UT, USA

I was driving to work and I heard a loud sound follow by oil pressure lost I pull over at a gas station and notice that all my oil was poring out out my vehicle.I than car for a tow truck to have my vehicle towed..why dis my vehicle do that.I did not make it to work...I had to call off was not happy about it.this situation cost me my job due to car failure..it happened on city street leading to high way.

- Parkersburg, WV, USA

Car continues to lose coolant and overheat. It has been in and out of the shop for 6 months with no luck on a solution. Two different shops have said the radiator and thermostat is fine. We thought we had it fixed this last time in the shop, the seal in the reservoir tank had an air bubble in it, but 6 days into having it home the coolant level light came in once again. I am at a lost and out of funds to continue to put it in the shop. The issue always happens when in motion, will get an overheating warning and temperature will go from normal to overheated within sexonds and car will go into limp mode

- Terrell, TX, USA