10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
63,507 miles

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« Read the previous 20 complaints

problem #6

Jun 102017

Fusion 4-cyl

  • Automatic transmission
  • 46,500 miles
The contact owns a 2014 Ford Fusion. The contact received notification of NHTSA campaign number: 15V246000 (latches/locks/linkages). The contact stated that the front driver side door failed to latch and prevented the door from remaining closed. The door was held closed by a bungee cord. The vehicle was taken to the local dealer (bradley Ford Lincoln located at 1690 industrial blvd, lake havasu city, Arizona, 86403)who stated that they had the parts and scheduled an appointment the following week. When the contact arrived for the appointment, he was informed that the recall remedy parts were on backorder for six months to a year, and that they would contact him when parts were available. The manufacturer was not made aware of the failure. The failure mileage was unknown.....updated 11/16/17 updated 11/21/2017

- Lake Havasu City, AZ, USA

problem #5

Mar 072017

Fusion

  • 24,500 miles
The contact owns a 2014 Ford Fusion. When the contact attempted to close the front passenger side door, it failed to close. The vehicle was taken to the dealer where it was diagnosed that the door latch failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 24,500.

- Arlington, TX, USA

problem #4

Oct 302016

Fusion

  • 37,997 miles
The contact owns a 2014 Ford Fusion. When the contact entered the vehicle, the rear driver's side door would not close or lock. The dealer stated that the VIN was not included in NHTSA campaign number: 15V246000 (latches/locks/linkages), but was repaired under warranty. The manufacturer was notified of the failure. The failure mileage was 37,997.

- Henderson, NV, USA

problem #3

Jun 022016

Fusion

  • 67,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the latch on the front passenger side door failed without warning. The vehicle was not diagnosed nor repaired. The VIN was not included in NHTSA campaign number: 15V246000 (latches, locks, linkages). The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.

- Phoenix, AZ, USA

problem #2

Mar 112016

Fusion

  • 47,000 miles
The contact owns a 2014 Ford Fusion. The contact stated that the rear passenger side door failed to latch without warning. As a result, the door failed to close completely. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure. The failure mileage was 47,000.

- Tucson, AZ, USA

problem #1

May 032015

Fusion

  • 14,000 miles
The contact owns a 2014 Ford Fusion. While driving at 15 mph, the front driver side door independently opened. As a result, the contact's door slammed into the driver side door of another vehicle. No injuries were sustained. A police report was not filed. The vehicle was taken to an independent mechanic who diagnosed that the quarter panel on the outer part of the door and the front driver side door latch needed to be replaced. The vehicle was then taken to a dealer who confirmed that the quarter panel and all the latches on all the doors needed to be replaced. The vehicle was not repaired due to the parts not being available. The manufacturer was notified of the failure. The failure mileage was 14,000.

- Long Beach, NY, USA