10.0

really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
33,624 miles

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« Read the previous 20 complaints

problem #56

Apr 242022

Fusion

  • miles
Brake line failed when pushing brake pedal to shift from park.

- Quincy, MA, USA

problem #55

Sep 012022

Fusion

  • 64,000 miles
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH he attempted to depress the brake pedal and it failed to respond. There were unknown warning lights illuminated. The vehicle went forward and hit the vehicle in front. There were no air bags deployed. The front passenger side headlight and bumper were destroyed. The police arrived on the scene and filed a report. There were no injuries or medical treatment needed. The contact drove the vehicle to a local repair facility and was currently not repaired. There was no diagnosis of the failure. The manufacturer was not notified of the failure. The contact related the failure to a manufacturer's recall (22R01) of brake failure from Ford Manufacturer. The approximate mileage of the failure was 64,000.

- Parker City, CO, USA

problem #54

May 282022

Fusion

  • miles
While driving the breakline on the left side burst causing the brakes to totally go out.had vehicle towed to a ford dealer where they said the breakline needed replaced due to the linkage busting off. There was no warning lights or warning that this would happen. 2 weeks prior the vehicle was at same ford dealer for other service and no remarks were made by dealer after their 27 point inspection which includes the breaks.wife and 3 year old daughter we're both in the car when this happened as well as others on the road that were at risk of a collision.

- Kansas City, MO, USA

problem #53

Dec 142021

Fusion

  • miles
Front brake line rupture

- Redford, MI, USA

problem #52

Aug 122022

Fusion

  • miles
Driving on a flat surface coming to a red light. Went to slow down and car would not stop right away. After doing a check around the vehicle I noticed brake fluid was leaking out of front right part of the car. I turned the wheel, had someone press the brake. Saw that the rubber hose was squirting break fluid out. There was no warning of any kind prior to the incident.

- Bennington, VT, USA

problem #51

Jul 302022

Fusion

  • miles
I was driving on the freeway in North Carolina and received a Hill Start Assist not available on my dashboard. This was the first time i ever seen this and keep in mind I am on the freeway driving a little over 70 mph, All of a sudden the car started to tug back & slow down a bit but jerk back up to speed. This went on until i was able to get off the freeway. very scary. when I spoke to a mechanic a brake switch needed to be replaced. Currently pending repairs

- Savannah, GA, USA

problem #50

Jul 082022

Fusion

  • miles
The brake lights remain on, car started jerking in traffic, no control of car function other than park and drive. Call around dealerships, they either didn't have the part, reschedule me time after time, then I had to wait. Now car is not working

- Waynesboro, GA, USA

problem #49

Jun 202022

Fusion

  • miles
The brake lights stay on permanently, even when the pedal is not pressed, and even when the car is turned off. This is clearly the same problem that Ford recalled these Fusions for in other states.

- Chino Hills, CA, USA

problem #48

Oct 282021

Fusion

  • 100,000 miles
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately at 70 MPH and turning slightly into the right lane, the steering began to shudder. The contact was unaware of any warning lights being illuminated. Additionally, when the contact applied the brake pedal, it traveled to the floorboard. The contact lost control and went off the highway, crashing into a ditch. The contact had the vehicle towed to a collision repair shop. The vehicle was not taken to a dealer and was not diagnosed. The vehicle was repaired for collision damage only. A recall notice for NHTSA Campaign Number 22V011000 (Service Brakes, Hydraulic) was received however the contact was uncertain if his failure was related to the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.

- Wendell, NC, USA

problem #47

Aug 062019

Fusion

  • miles
In August 2019 I reported to Ford that the brake lights were staying on all the time even when the car was shut off. I was still able to drive my car (Ford Fusion Hybrid 2015) to the Ford Dealer Ship in Sarasota. I was told they have to keep the car because it's a danger and not legal to drive with that kind of defect of my brake lights. I had to pay $ $1115.24 for the repair of the car. Ford had to replace the brake pedal assembly. My car was in the shop for a month. They also replaced the steering wheel bolt which was a recall 18S08. In my opinion I paid for a repair that is now a recall. Will I be able to get my money back and a compensation for not having a car for 1 month provided we are talking here about the same issue?

- Sarasota, FL, USA

problem #46

Nov 042021

Fusion

  • miles
My car has approximately 110,000 miles on it. For the last 6 months, I've been getting alerts on my dashboard ("Service Advance Trak", "Hill Start Not Available", and one or two others). This happens at slow speeds and when turning. When these alerts start, I lose power steering. I've also noticed that when I apply brakes at slow speeds, the ABS engages for a few seconds. I was told by the dealer that it was the engine control module. I had it replaced and reprogrammed. However, the alerts and loss of power steering still happens though not as much.

- Milton, MA, USA

problem #45

Sep 212021

Fusion

  • miles
At approximately 80,000 miles, the abs censor came on, along with three other lights, one of which is traction control. The brakes begin acting out of control and power steering goes out. Mechanic came to look at it and told me that he-€™s seen a lot of the same problems with Ford vehicles, specifically fusions and fiestas. He told me it-€™s an ABS sensor in the electrical harness.

- Houston , TX, USA

problem #44

Sep 042021

Fusion

  • miles
The contact owns a 2015 Ford Fusion. The contact stated that upon starting the vehicle, the brake pedal depressed to the floorboard without warning. Despite the failure, the contact was able to drive at low rate of speed with her hazard light activated. As the contact approached her destination, the low brake fluid warning light illuminated on the instrument panel. The contact pulled into a gas station and topped off the brake fluid reservoir however, the brake pedal continued to depress to the floorboard. Once the contact arrived home, she checked the brake fluid level and saw that the reservoir was empty once again. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that her vehicle was not under recall and was given an estimate for the repair. The manufacturer was notified of the failure and she was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was unknown.

- Baltimore, MD, USA

problem #43

Jul 142021

Fusion

  • miles
Brake Failure/ Right side passenger side brake hose failed. Heard a loud pop while having my foot on the brake. Went to start driving again and when I pressed my foot on the brake I couldn't stop. I had lost all braking. Brake fluid poured out and had to use the Emergency brake when getting towed to stop.

- Howell, MI, USA

problem #42

Jul 022021

Fusion

  • miles
BLUF: Safety issue related to the brake sensor pad failing, resulting in unpredictable engine performance. On 02JUL21, I went to eat lunch and parked my car as normal. When I returned to my car, I noticed that my brake lights were still on, despite the engine being off and me being away from the car for 30 minutes. At the time, i assumed that I must have bumped the key fob buttons, and did not overthink it. However, as I drove the vehicle, I noticed significant loss of engine power as I sped up. As in, I would attempt to accelerate (normal rate, not aggressive), and at some random point, the engine would lose power (as though in limp mode), and would not respond to further throttle input. This could be resolved by lifting my foot completely off the gas pedal and reapplying pressure. Then I would accelerate again for approx. 2-3 seconds, then encounter another loss of power (and corresponding loss of speed). As a result, my speed on the road was unpredictable, as the car was not responding to my throttle inputs properly. After a nerve-wracking drive like this, I attempted to troubleshoot the car, and found that the spacer/bearing pad that the brake sensor bears on had fractured into pieces and was no longer functioning. It appears that the car's computer believed that the brakes were being applied when they were not, and so the computer was putting the car into some sort of reduced power mode, but not giving any check engine light warnings or similar notifications (I checked with an OBD reader, no codes given). Ford does not sell a replacement part for this pad, so I have rigged up a short-term alternative, but I am concerned that if it, too, fails - or for anyone else encountering this problem - the erratic speed and inability to control the car will result in a traffic accident.

- Huntsville, AL, USA

problem #41

Mar 252021

Fusion

  • 96,500 miles
I found little light yellow plastic under my rug after not knowing what was wrong with my car the back light brake light won't turn off it's a little button that control the brakes now my back light won't turn offf I have to take the fuse out and my car won't go past 45-50 mph before it starts stalling. The yellow plastic I cannot find any where. What keeps popping up is hill start not available as well

- Houston, TX, USA

problem #40

Mar 182021

Fusion

  • 57,760 miles
Flexible brake line ruptured and caused catastrophic loss of brakes (thurs, Mar 18, 2021). Second time this happened - first time was about 15-18 months ago - also reported. Both times vehicle taken to mac haik Ford dealership in houston, tx for service. (both times failed while in fast food waiting line).

- Houston, TX, USA

problem #39

Sep 222020

Fusion

  • 96,012 miles
While pulling out of a parking space (less than 5 mph) I heard a clank/pop sound. When I then applied my brakes they sunk to the floor and barely stopped the car. I had no brakes. Brake fluid then started to puddle under the front passengers side wheel and on inspection I noticed the brake fluid dripping from the brake line. I have been current with all my car maintenance and there was never a mention of any issue with the break lines. I had this car towed and upon inspection by a mechanic it was determined that the front drivers side brake lines were also bulging and needed replacing. The front brake lines going from the caliper to the main brake line fitting, are the parts that were bad. I have attached pictures and notes from the mechanic. I have a link I can share as well as an invoice if needed. I did not share currently since it states not to put personal information on here.

- Woodbury, MN, USA

problem #38

Aug 282020

Fusion

  • 14,263 miles
Traveling on highway at 70 mph with sudden immediate inability to maintain speed (loss of power/acceleration). Vehicle not responsive to acceleration request until below 45 mph and behaves erratically (just stops responding and car slows). No check engine light and car otherwise runs normally. Accompanying behaviors: Brake lights are constantly illuminated (stuck on), even when not braking and also when car is turned off and key removed. Intermittently when car is stopped, message "hill start assist not available" is shown. Took car into Ford dealership who diagnosed the problem and "found brake switch engagement bushing missing from brake pedal" and offered to replace the "brake pedal assembly" at a cost of $1,062.35. Found several forums complaining of the same exact behaviors and noting that the oem "brake pedal stop pad" had broken into pieces. I also remembered vacuuming up some plastic pieces from the driver front floor area not realizing where they had come from. The "brake pedal stop pad" itself which would cost less than $5 is not offered by Ford, so people are finding alternatives which may be unsafe and include: "brake pedal stop pad" not designed specifically for this vehicle, zip ties, and even magnets! other Ford models are affected as well. Some example forum links below. This should be a recall. Https://www.carcomplaints.com/Ford/mustang/2015/brakes/service_brakes.shtml https://www.mustang6G.com/forums/threads/brake-light-switch-near-pedal-failure.122100/

- Cypress, TX, USA

problem #37

Aug 302020

Fusion

  • 76,000 miles
I was in the drive thru of a fast food restaurant. When I went to press on the brake pedal, it had no pressure behind it, and I was just barely able to stop the car. I was able to get the car into a nearby parking lot. I was just barely able to stop the car using the emergency brake. My car then showed a low brake fluid warning on the dash. So I opened the hood and saw that the brake fluid reservoir was completely empty. I had a family member come pick me up and drive me home. I later came back with a bottle of brake fluid so that I could try and find the leak. I discovered that the drivers side front brake line has been blown open, and was leaking brake fluid at a substantial rate. My car is still sitting in this parking lot, and I am currently making plans to have it towed to a mechanic.

- Kingwood, TX, USA

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