The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the check engine warning light illuminated and the vehicle started to shake abnormally. The contact pulled over because the vehicle failed to exceed 40 MPH. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that coolant was leaking into the spark plug cylinders. The vehicle was not repaired. The dealer and the manufacturer were contacted and notified of the failure. The contact was informed that the vehicle was not under recall and that the repair would be an out-of-pocket expense. The failure mileage was 73,000.

- Tucson, AZ, USA

We bought this car at the end of May 2020. When we bought it it had 48,000 miles on it. We have had this vehicle for 14 month and have religiously kept up on maintenance. Started having issues beginning of July 2021. Today, 7/22/2021 we received notice that the car needs a new engine due coolant leaking into the cylinders. We have only put 17,000 miles on this car. There is absolutely no reason for it to need a new engine.

- Cincinnati, OH, USA

Engine overheated on highway. Cracked engine block. Could have been hit by other vehicles. Short Block replaced by Ford dealer which I had to pay for. There were prior engine codes [usually P302]. A local auto repair shop replaced coils but wasn't able to find cause.

- Fremont, OH, USA