On 10/7/2019 I brought my car in to fort mill Ford (SC) for a tire change and regular service. When I came to pick it up on 10/10/2019, the car would not start. Upon advising my tech brittany of the issue, they sent out a tech to jump start the car that was just serviced. When the car was jump started, an engine light appeared on the dashboard. The vehicle was at 62000 miles. I went back to my adviser brittany again and she stated that the engine light is nothing to worry about and that Ford activates those when seasons change and is part of their software. She insisted that everything was ok with the car and referenced the inspection list I was given for my 2015 Ford Fusion SE. Not three weeks later, the engine light went from being constantly on, to flashing. This also caused an intense white smoke from the exhaust and a strong gas presence in the vehicle. While I was driving to work, the engine light started flashing and the car started jerking on I-77 highway. I took the car back to fort mill Ford on 11/18/2019 for inspection. The next day, brittany called me and said they found an issue with my spark-plug and that it might cost anywhere from $200 to $6000 to repair it. Since the issue was not caused by me I was not going to take responsibility for the charges and after weeks of ignoring me, Ford Motor Company (office of elena Ford) decided to get involved. However, the cause went from spark-plugs to coolants then cylinders and I was never given a specific cause. I did not have my car for over 60 days because all parts were on back order. I got my car back on 1/21/2020 and it is still showing issues with acceleration. Out of 91 NHTSA complaints on engine issues, over 31 have these same symptoms. Please see attached documents detailing this issue. This form does not offer enough space for relevant information and I was not able to upload the last email thread.

- Fort Mill, SC, USA

My car since I bought it has had the same issue of turning off either while driving or right after I get gas and not starting back up. I have gotten the purge valve replaced as that is what the dealer said was the issue and one year later I'm having the same issue. It seems this is a huge problem for Ford since they recalled over a million Ford Focus vehicles for the same issue but my model is not on the recall list which it clearly needs to be.

- Marshall, TX, USA

The contact owns a 2015 Ford Fusion. While driving 35 mph, there was an abnormal suction noise coming from near the fuel tank area. Also, the vehicle shuddered and the check engine indicator illuminated. The vehicle was taken to an independent mechanic who diagnosed the vehicle and determined that the purge valve and PCV) needed to be replaced. Jenkins & wynne Ford, Honda, & Lincoln (2655 trenton rd, clarksville, tn 37040, (931) 542-4886) was contacted and stated that the VIN was not included in a recall. The vehicle was not diagnosed or repaired. The failure recurred multiple times. The manufacturer was contacted and provided the same information as the dealer. The failure mileage was approximately 64,000.

- Clarksville, TN, USA

42K. Engine light came on, diagnostics reported a bad 02 sensor. Never had any kind of issues with an 02 sensor. Can't believe it happened on a 2015 model.

- Alexandria, VA, USA

Started car, got dashboard light on 7.6.19 mileage 27721. Car running rough, about to stall, etc. Error code P0302. Cyl.#2 ignition coil replaced. Then, 2 weeks later got dashboard light again, same code P0302. Mechanic (private)replaced perceived faulty ignition coil as previous. On 9.23.19 car started, . car runs rough, almost stalls dashboard lights again. This time we take it to royal oak Ford service dept. They get P0302 and advise us to change spark plugs. $307.29 charge. Upon inspection of spark plugs I note all plugs are heavily coated in carbon. I check the tailpipe and the inside is also heavily carbon coated. Shortly after I find information that most direct inject engines have this problem. It was not hard info to find. Because of direct injection the valves do not receive the benefit of detergent gasolines and become heavily coated in carbon. This is an oversimplified explanation of what is occurring., but makes the point. I confirm findings with and show plugs to, my mechanic who confirms ;that these direct inject engines have an issue the manufacturers can't or haven't corrected, which results in the condition my spark plugs were found in. I found notsb's on the subject. Mechanic recommends a gdi service, which includes pulling all valves and cleaning them. He also recommends anyone with a di engine to do this at least once a year to keep vehicle running smoothly and to get maximum life out of the plugs. By the way, first service interval for plugs on this car is 100,000 miles. This is the experience I've been exposed to so far, but do know that it can get much worse (affecting other parts of the engine) fwiw the mechanic believes the manufacturers (in this case Ford) are well aware of these issues with direct inject designed engines. Pic of plugs incl. Below.

- Royal Oak, MI, USA

The contact owns a 2015 Ford Fusion. The contact stated that the vehicle stalled while driving and would not restart. The vehicle was taken to felix sabates Ford Lincoln (7601 South blvd, charlotte, nc 28273) where it was determined not to be included in NHTSA campaign number: 18V735000 (fuel system). The manufacturer was made aware of the failure. The vehicle was diagnosed or repaired. The failure mileage was 69,200.

- Matthews, NC, USA

Every time I fill up the gas tank and I attempt to start the car, the car runs rough and stalls. It takes two or three time of trying to start the car before it will start. It will run rough for a while be it starts running normal.

- Albuquerque, NM, USA

After refueling the vehicle is difficult to start, pumping the accelerator helps but the engine will stall suddenly within a few miles of the fill up. On two occasions I have lost power when driving on a major street with 1/4-1/2 tank of fuel. This stall is preceeded by a loud, disonate noise from the fuel filler. There is www information regarding failed purge valves, but most information is for earlier models. The Focus recall seems identical. This is obviously a safety issue and I have taken the caution to stay off the road after fueling till the engine is running smoothly. Codes checked with only one reading coming up -a year ago.

- Redding, CA, USA

My vehicle stalls after fueling and also while driving. It seems to be a problem with many Ford Fusion. While driving, the cap less gas filler will start vibrating and relieving pressure from the fuel system. This is causing the car to act like it is misfiring and run rough. Before I have time to pull off the busy city street the car will shut off and I'm left sitting in the middle of the road trying to get the car started and moved to a safe location. Occasionally the car will throw a 1450, 2196, or 0131 code. The main code is 1450 which is an evap code. I've replaced the canister and will be replacing the purge valve soon. These valves need to be looked at because they can malfunction without any warning and pose a safety hazard.

- Stokesdale, NC, USA

Car would intermittently stall at low speeds and would shake and shutter until the engine quit. This would take place after warm up and the car had been driven for several miles. Car would restart after hard cranking after moving gear shift into park. This would take place at stop lights, in the driveway and on the street while in traffic. Dealer replaced throttle body (part # ds7Z 9E926C) after verifying code from electronic analysis.

- Hanceville, AL, USA

Car stalls when starting out

- Stockbridge, GA, USA

Takata recall I currently own a 2015 Ford Fusion SE 2.0L turbo as the mileage has increased I have become aware of a problem with the purge vale, as I have having troubling starting my car after I put gas in it along with stalling. After some research I came upon articles of complaints about the same model car with the same purge valve problem. I believe this is a defect in the car that has dangerous safety hazards

- Matthews, NC, USA

Filled up car w/ gas, car sputtered like it was not getting gas. Car shut off but power stayed on. Tried to start car again, & it sputtered again. I then pushed on accelerator to give gas, and car sputtered as I let off, then died, but still had power. Started car for 3rd time, and it continued to sputter, I pushed on accelerator, and put in drive, and as I drove about 20 meters, the car seemed to still sputter. Once I continued to drive, and get up to 30 to 40 mph, the car ran fine. Car started fine the next few hours, but then in the evening it did it again. I had to put hazards on due to being on a main road and the car would not acellerate and started sputtering again. My check engine light also has came on during this process. I have taken into auto shop and it reads that fuel pressure sensor needs replaced: Code P0087 fuel rail/system pressure - too low P2196 02 sensor signal stuck rich bank 1 sensor 1 P1450 unable to bleed up fuel tank vacuum. With the vehicle being well maintained and being less than 5 years old, I believe this should be taken in consideration due to being very unsafe to drive due to not knowing when the sputtering of the car will happen.

- St. Charles, MO, USA

Check engine light code indicates catalytic converter failure. Oil changed according to manufacturers recommendations. Car is driven less than 100 miles per month. Indicator light comes on and goes out intermittently. Car is only 3 years old.

- St. Louis, MO, USA

Awhile back the car started making strange noises, that came from the fuel inlet behind the gas door, sounding like pressure escaping. Pressing the door in (capless fuel tank) confirms this, as the vacuum is released. Car idles rough, and in some cases, after refueling, it will immediately stall. Upon further research, it seems to happen to quite a few Fusion owners, with videos and forums posts to verify. Ford claims to not know of the issue, but just today issued a recall for a similar problem for the Focus model cars. It is the 2.0L turbo or naturally aspirated engines, and I have the 2.0L turbo. There have also been reports of cars stalling while in motion. Check engine light came on today, with a P1450 code.

- Menomonee Falls, WI, USA

This car has been in multiple times for loss of power and engine cutting out during acceleration. It has become dangerous. This is the ecoboost engine. Ford is not telling all about the dangers of this problem. I have almost been killed several times trying to accelerate into the roadway.

- Greenwood, IN, USA

My vehicle makes a noise while driving and this noise comes from the gas tank. It is like a honk sound. To stop the sound, I have to stop the vehicle, open the gas tank and let the air/pressure inside the gas thank out. The smell is some kind of burnt engine or wire. After I have let the air/pressure out, engine warning light turns on for few hours and goes off. There are lots of customers with this same issue and reported this issue. Informed this issue to Ford and they asked me to get diagnostics done on the vehicle and call them back. I did get the diagnostics done on the vehicle, technician said that there is a problem with the canister purge valve and he explained me something about the pressure which I couldn't understand. So I called Ford back and informed them that this is the issue and asked them to help me with it. They said they cant do anything because it had nothing to do with any recall program or any rebate program active based on the given mileage. I begged Ford to please check online that there are so many customer with the same complaint. The supervisor said she cannot do anything. I am requesting NHTSA to please do an enquiry on this issue and help the people who are suffering. Thank you.

- Theinsville, WI, USA

While driving this vehicle the engine misfires decrease in power and completely stops acceleration. It also uses a great deal of fuel. The coolant constantly leaks out and the engine overheats every few minutes. The car also overheats when sitting in a parked position. While driving on the freeway the car slowed to 25mph. We were very close to being involved in an accident.

- Bakersfield, CA, USA

Initial failure of defective throttle bodies on Ford escape and Fusion, you have let Ford get away with extending the warrenty on several years of this dangerous failure but they refuse to do anything when it fails and starts working again after sitting and restarting. While driving on a busy city street with multiple lanes it lost almost all power and they car slowed and would not accelerate. This can strand people and be dangerous to them and others nearby on the road.mine happened on a 2015 Ford Fusion with no warning.

- Phoenix, AZ, USA

The contact owns a 2015 Ford Fusion. While driving various speeds, the vehicle stalled and the check engine warning indicator illuminated. The contact powered off the engine while in traffic. The vehicle was restarted, but the failure recurred numerous times. In addition, the contact heard a loud abnormal noise coming from the fuel tank area while driving. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing or repairs. The manufacturer was not notified of the failures. The approximate failure mileage was 35,000.

- Stever, IL, USA