10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 61,543 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Kansas City, MO, USA
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal and there was an abnormal clicking sound heard. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.
- Saint Louis, MO, USA
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number:?23V162000 Service Brakes, Hydraulics) and 18V167000, however, the parts to complete the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time to recall the repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Miramar, FL, USA
The contact owns a 2016 Ford Fusion. The contact stated that while driving at low speeds in a drive-thru, the brake pedal depressed to the floorboard. There was smoke coming from under the hood. The contact was able to drive to his residence. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was approximately 90,000.
- Chillicothe, OH, USA
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle was jerking. No warning lights were illuminated. The vehicle had not been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 79,000. VIN tool confirms parts not available.
- Charlotte, NC, USA
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 22V413000 (Power Train) and 23V162000 (Service Brake, Hydraulics). The contact stated that while driving approximately 15 MPH, the brake fluid warning light illuminated. The brake pedal was depressed and went to the floorboard. The vehicle slowed down after several seconds. The vehicle was driven to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed and determine that the brake hose needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 29,939.
- Belford, NJ, USA
The contact owns a 2016 Ford Fusion. The contact stated that while the brake pedal was depressed, the vehicle made an abnormal sound. Additionally, while parked the contact noticed an excessive amount of fluid underneath the vehicle. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown.
- Lancaster, TX, USA
The contact owns a 2016 Ford Fusion. The contact stated that the traction control warning light was illuminated. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was 108,000. VIN tool confirms parts not available.
- Cincinnati, OH, USA
The contact owns a 2016 Ford Fusion. The contact stated that while driving 35 MPH on a mountainous roadway and depressing the brake pedal, the vehicle failed to respond. The contact continuously depressed the brake pedal until the vehicle responded. The contact turned off and restarted the vehicle. The contact stated that she continued driving and the vehicle lost motive power nearby an independent mechanic shop. The contact was able to veer to the side of the road. The independent mechanic was unable to diagnose the vehicle. The vehicle was towed to the residence. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 102,000. VIN tool confirms parts not available.
- Antonito, CO, USA
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal; however, the vehicle failed to stop. The contact stated that she pumped the brake pedal and applied pressure to the brake pedal to stop the vehicle. The service brake warning light was illuminated. Additionally, the low brake fluid warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake hose failed and needed to be replaced. The contact stated that she was made aware of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) by the dealer. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that parts were anticipated to be available in the third quarter of 2023. The failure mileage was 89,617.
- Saint Louis, MO, USA
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and requested to be removed from the recall distribution list as the vehicle was totaled. The local dealer and manufacturer were not contacted.
- Mystic, CT, USA
The contact owns a 2016 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. Additionally, there was brake fluid leaking onto the ground from the front driver's side tire. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 101,000. VIN tool confirms parts not available.
- Hialeah, FL, USA
The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 25 MPH, the brake pedal was depressed and failed to respond, with a popping sound coming from underneath the vehicle. The vehicle was inoperable. No warning lights were illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the front brake hoses had ruptured, and the contact was made aware that the VIN was included in NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The mechanic advised the contact to have the vehicle towed to a local dealer for the recall repair. The vehicle was then towed to a local dealer; however, the contact was informed that the part to do the recall repair was unavailable. The vehicle was not repaired and remained at the dealer. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
- Philadelphia, PA, USA
The contact owns a 2016 Ford Fusion. The contact was made aware of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Anchorage, AK, USA
The contact owns a 2016 Ford Fusion. The contact received recall notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic), however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distributions disconnect.
- Southfield, MI, USA
- Fort Edward, NY, USA