10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
4 / 0
Average Mileage:
61,518 miles

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« Read the previous 20 complaints

problem #4

Aug 122016

Fusion 4-cyl

  • 10,000 miles
While driving to work my 2016 Ford Fusion I had just purchased in January 2016 cam to a jerky stall-out heading towards a stop light. I was able to restart the Fusion and barley make it into a small parking lot. The "service engine" light came on. I called the tow-truck, because obliviously the 2016 Fusion purchased in Jan was not safe to drive! towed to a Ford dealership said there was a "throttle body" internal failure and they replaced the throttle body and re-calibrated the new one... did some research and this is a big problem with the Fusion-line! so why is there no recall this could kill someone on a busy highway! so my question is... is the new throttle body they placed in my Fusion actually fixing the [xxx] problem or are they kicking the can down the [xxx] road" is there a redesigned throttle body or did they stick the same type with no modifications back into my Fusion? would like to point out* I did receive excellent customer service from the Ford dealership, but when a car has less than 10K miles... should I already have that huge of a problem" answer no! if something to this effect happens again I may see what the trade in price on a 2016 Ford Fusion is! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Clinton, UT, USA

problem #3

Jul 282016

Fusion

  • miles
The contact owns a 2016 Ford Fusion. While the vehicle was in park with the engine running and the gear shifter shifted into park, the front passenger attempted to exit the vehicle, but the gear shifter disengaged into reverse. As a result, the vehicle rolled away and dragged the front passenger along until the vehicle came to a halt on leveled surface. The front passenger sustained head, spine, and rib injuries as well as abrasions that required medical attention. The vehicle was not diagnosed or repaired. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was unknown.

- North Ville, MI, USA

problem #2

Jul 042016

Fusion

  • 7,000 miles
2016 Ford Fusion with approximately 7,000 miles. Driving car on highway at approximately 70-80 mph and suddenly airbag light, wrench light and check engine light simultaneously appear on dashboard. The throttle becomes completely non fuctioning and vehicle loses ability to accealerate and starts shaking. Must pull over to turn car off and restart for to resume normal functioning. Happened minimum 6 times in the course of 200 mile trip.

- Washington Township, MI, USA

problem #1

Jul 272015

Fusion

  • 2,000 miles
The contact owns a 2016 Ford Fusion. While driving approximately 65 mph, the transmission slipped when shifted into second or third gear. In addition, the contact mentioned that when the accelerator pedal was depressed, there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to a dealer where the technician informed the contact that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 2,000.

- Cherokee, AL, USA