10.0
really awful- Crashes / Fires:
- 10 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 61,088 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving about 50mph, my car all of a sudden lost power and wrench light on the dash illuminated. (new car purchased 11/2015) dashboard stated to see manual which in turn told me that it is a powertrain failure and to see a dealer. Engine, A/C and radio all seemed to be running fine and as I came to a stop the car ran rough at idle and had very little power. After turning it off and then on again, the car was back to normal and no more warning lights on the dash. This was very odd considering I only had 14K miles on it. This happened on three separate occasions within one week. Took it to a Ford dealer and I told them after researching and seeing all these common occurrences, it appears that the electronic throttle body is failing. The tech said he has heard about the issue on older models and not the 2016 but it was familiar to him. After running diagnostics, it was in fact the etb and Ford replaced it at no charge. This issue does seem to be very prevalent and I am curious if Ford is simply replacing the etb with an new... or are they making an updated/upgraded version? I really hope that they do re-manufacture a better etb a si hope it doesn't fail again so soon in another 14K miles...
- Fort Worth, TX, USA
While driving to work my 2016 Ford Fusion I had just purchased in January 2016 cam to a jerky stall-out heading towards a stop light. I was able to restart the Fusion and barley make it into a small parking lot. The "service engine" light came on. I called the tow-truck, because obliviously the 2016 Fusion purchased in Jan was not safe to drive! towed to a Ford dealership said there was a "throttle body" internal failure and they replaced the throttle body and re-calibrated the new one... did some research and this is a big problem with the Fusion-line! so why is there no recall this could kill someone on a busy highway! so my question is... is the new throttle body they placed in my Fusion actually fixing the [xxx] problem or are they kicking the can down the [xxx] road" is there a redesigned throttle body or did they stick the same type with no modifications back into my Fusion? would like to point out* I did receive excellent customer service from the Ford dealership, but when a car has less than 10K miles... should I already have that huge of a problem" answer no! if something to this effect happens again I may see what the trade in price on a 2016 Ford Fusion is! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Clinton, UT, USA
The contact owns a 2016 Ford Fusion. While the vehicle was in park with the engine running and the gear shifter shifted into park, the front passenger attempted to exit the vehicle, but the gear shifter disengaged into reverse. As a result, the vehicle rolled away and dragged the front passenger along until the vehicle came to a halt on leveled surface. The front passenger sustained head, spine, and rib injuries as well as abrasions that required medical attention. The vehicle was not diagnosed or repaired. A police report was filed. The manufacturer was not notified of the failure. The failure mileage was unknown.
- North Ville, MI, USA
2016 Ford Fusion with approximately 7,000 miles. Driving car on highway at approximately 70-80 mph and suddenly airbag light, wrench light and check engine light simultaneously appear on dashboard. The throttle becomes completely non fuctioning and vehicle loses ability to accealerate and starts shaking. Must pull over to turn car off and restart for to resume normal functioning. Happened minimum 6 times in the course of 200 mile trip.
- Washington Township, MI, USA
The contact owns a 2016 Ford Fusion. While driving approximately 65 mph, the transmission slipped when shifted into second or third gear. In addition, the contact mentioned that when the accelerator pedal was depressed, there was an abnormal noise coming from the front of the vehicle. The vehicle was taken to a dealer where the technician informed the contact that the vehicle was operating as designed. The manufacturer was notified of the failure. The failure mileage was 2,000.
- Cherokee, AL, USA
- Coral Springs, FL, USA