The contact owns a 2019 Ford Fusion. The contact stated while driving 25 MPH, the vehicle started overheating with the check engine warning light illuminated. The contact stated that after several minutes, the engine temperature returned to normal, and the vehicle operated normally. On another occasion, while driving 15 MPH, the vehicle would not properly accelerate. The contact became aware that the vehicle was overheating. The contact was able to pull over on the side of the road and turned off the vehicle. The contact checked the coolant level and noticed that there was no coolant in the coolant reservoir. The contact added coolant and the vehicle started operating normally. The vehicle was taken to the dealer and the dealer stated that there was coolant leaking into the engine, and that there were metal shavings inside the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no assistances was provided. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 79,000.

- Cameron Park, CA, USA

The contact owns a 2019 Ford Fusion. The contact stated while attempting to start the vehicle, the vehicle misfired and jerked. The contact took the vehicle to the dealer who diagnosed and determined that coolant was leaking into the cylinders causing the misfire. The dealer confirmed that the failure was related to service bulletin with NHTSA ID Number: 10214126 (Engine and Engine Cooling) however, the VIN was not included. The vehicle had not been repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The approximate failure mileage was 84,000.

- Sabinal, TX, USA

The contact owns a 2019 Ford Fusion. The contact stated while driving 65 MPH, she heard abnormal bubbling sounds coming from the engine before the vehicle stalled. The contact was able to veer to the side of the roadway. The contact was able to restart the vehicle and drove to her residence. The vehicle was towed to the dealer where it was diagnosed that coolant had been leaking into the engine and had caused the engine to fail. The engine short block was replaced; however, the contact stated upon starting the vehicle three months later, she heard abnormal knocking sounds coming from the engine. The vehicle was taken to a local Pep Boys where the engine oil was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was diagnosed that the flywheel needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 35,454.

- Santa Clarita, CA, USA

About a week or so ago I went out to crank my car and it sounded awful It was shuttering, sounded like it was going to shut off and the engine light came on, it's a 2019 Ford Fusion. I notice it does this every morning, well I took it to the dealer ship today, they said I have coolant leaking into the Engine.

- Fairburn, GA, USA