1.9
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 84,999 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
When driving on the highway at 65 miles an hour, a wrench light went on in the car and within seconds the car lost power and I was only able to go 20-30 miles per hour. Got off the highway, pulled over at a gas station and turned the car off. After about 15 minutes I turned the car back on (thinking it might have been an issue with my hybrid battery), the car seemed to working okay but just to be safe I drove the car 10 miles to the local Ford dealer. The service advisor took a quick look at it and agreed that it was the battery (said it had probably gotten too hot) and told me the car was okay to drive. Went to grab lunch and then 45 minutes later got back on the highway and as soon as the car got to about 60 miles, the same thing happened. So again I got off the highway and going about 10 miles per hour went to another Ford dealer to have them look at it. They determined it was a failed throttle body and replaced it the next day.
- Ashburn, VA, USA
Why has nothing been done yet? I'm a fairly poor upstanding member of society, and I was trying to be green. Now I'm stuck with a $16,000 go cart that I cant drive on a highway because it can't go over 35mph. I had 2 yellow wrenches on my dash. I was stuck in a one lane rode with no place to pull over and about 100 people honking at me. I have been a faithful Ford owner for over 13 years; I've been telling my friends and co-workers how great they are. Now I have to beg for them to fix my car, or I can go get ripped off by my local dealer. Please help. I thought you people were better than this.
- Dublin, OH, USA
The car stalls at varied speeds which is a huge safety issue. I owned a 2010 Ford Fusion previously with my company fleet vehicle program, and had the same problem. I brought the car to the dealership and it was fixed without question. At that time I was unaware of this being part of a bigger problem. In the fall of 2011, I purchased a different 2010 Ford Fusion from our fleet as it was being turned in, and this is the vehicle that I am discussing in this forum. It only has 30000 miles on it, but is 6 months out of the 36 month bumper to bumper warranty. The car stalled once, a month ago, and the problem seemed to rectify itself. Then yesterday, 6/19/2013, it stalled 6 times. My 17 year old daughter drives the car and was stuck in the middle of a very busy intersection. For almost one minute, the car would not restart, but finally did, and she was able to get out of the intersection. As I read the forums, it is obvious to me that this is a nationwide problem, looking back, I've had 2 cars with the identical problem. The service men at the dealership know that the problem is specific to the throttlebody, which is defective, and there is over a week backlog on the parts as more and more cars are having the same issue. This is a dangerous problem, to lose power to a vehicle in motion and Ford is aware of this issue, yet they are taking no steps in addressing the issue. It is going to cost me $600 to have the part replaced, as it is outside the 3 year warrant, yet Ford knows that this was a model wide issue with a defective car part. I am disappointed and angry that a glaring problem such as this is not being addressed due to Ford attempting to let the problem hopefully just fade away and not be taken to task over this issue. I pray that the NHTSA will step in, right a wrong, and in the process prevent a tragic accident before it becomes a reality.
- Arlington, TX, USA
I was on the left lane going 55mph on a freeway up a slight incline when I noticed I was losing speed. Pressed the gas pedal a little harder thinking I needed to compensate for the incline, but the car would not accelerate. I noticed a yellow wrench appear on the left side of the dash display. I had the gas pedal to the ground and car still would not accelerate but decelerated all the way down to 30mph where it stopped decelerating and maintained this speed. I had to maneuver at 30mph off the freeway to get into the right shoulder lane. Turned the car off, then back on. Yellow wrench no longer visible and car operated normally. This poses a very dangerous situation. Luckily it was not during rush hour traffic and the cars behind me yielded to my hazard lights and let me get to the right shoulder lane.
- Waipahu, HI, USA
I was driving on the freeway and had just exited to a surface street. The vehicle suddenly slowed down and wouldn't go over 15 miles per hour. A red triangle and a message appeared on the instrument panel. It said something like you may now safely pull over and come to a stop. Thankfully I was not still on a very crowded freeway when this happened. It would have been very unsafe to be in the left lane of one of the most crowded freeways in the country and the car suddenly will not go more than 15 mph. I took the car to a Ford dealer the next day and they could not find anything wrong. The diagnosis cost me $200. I am very hesitant to drive this car now.
- Corona, CA, USA
- Midlothian, VA, USA