[XXX]: Got it. And may I ask when you took your vehicle to be seen by Ford Lincoln Fairfield" [XXX]: currently my vehicle is 39,000 miles [XXX]: Nov 14 2022 [XXX]: Thank you! [XXX]: Please allow me 2-3 minutes to research this for you here on my end. [XXX]: ok thank you [XXX]: I am still checking on that for you [XXX], thanks for holding! [XXX]: Sounds good thank you [XXX]: Thank you for holding for me, [XXX]! So that I can best assist you, can you please clarify for me what it is exactly that is occurring with your vehicle? You mentioned that your vehicle will not turn on, is that correct" [XXX]: yes well the truck died while running in the road, while driving suddenly no sign of power or electricity and without warning became unresponsive in every aspect regarding to electricity (Breaks, Steering wheel, Parking break, Transmission, airbags) given the case the truck is hybrid everything stopped working. After that the truck did not start again no ignition total loss of power. [XXX]: Thank you for clarifying that for me, [XXX]. I can only imagine how much of an inconvenience this all must have been for you. I want to also ask, what did Ford Lincoln advise about your warranty coverage when your vehicle was inspected" [XXX]: Well to my disappointment I was told that is was covered the after like 2 weeks they called me back that warranty was not going to cover it [XXX]: So that is unacceptable for me [XXX]: I can understand your disappointment, as having unexpected repair expenses can be quite the burden. If you don't mind me asking, did Ford Lincoln Fairfield provide a reason as to why the warranty would not cover your vehicle's current concerns" [XXX]: No any reason it just said that it was out of the warranty that the bumper to bumper is like 36,000 [XXX]: I mean my truck has an airbag recall and won't be fixes until 2023 according to my research [XXX]: So to me this kind of unsafe vehicle should be bigger than a recall INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Fairfield , CA, USA

Accelerated to merge onto highway. Vehicle alerted to pull over safely when possible. Internal combustion engine shut off and vehicle "limped" in electric only mode until I could find a spot to park. This all happened while traveling at 70MPH on a busy freeway. Once I shut the vehicle off, I was able to start it again and travel to my nearest dealer. Dealer was unable to diagnose the issue but advised it was safe to drive home to our local dealer. Truck is currently at local dealer being diagnosed. One CEL of note was P0811 (clutch slippage). This truck is nearly brand new with fewer than 12,000 miles on the odometer. I have had similar Check Engine Lights with similar results of not being able to diagnose. However, this incident of power loss at highway speeds with my wife and 3 children in the vehicle was unacceptable.

- Norwich, OH, USA

Maverick Hybrid brakes are inconsistent. Sometimes you can brake smoothly, sometimes you cannot and the brakes will grab suddenly and lurch. Using Adaptive Cruise is miserable because the truck lurches back and forth and feels like it can't transition between friction and regenerative braking. There are no warnings on dash, truck has 1,000 miles. It is dangerous because getting more braking force than you anticipated can lead to being rear ended and not getting the brake force you anticipate can cause you to rear-end someone else.

- Rome, GA, USA

While driving, at times the transmission suddenly stops responding when gas pedal is pushed. The engine revs but the transmission does not engage and the truck drifts to a stop. This happens every once in a while, not predictably. If you turn off the engine and wait a few minutes the transmission seems to reset itself and then drives normally for a while. Very dangerous when driving in traffic at high speed, to suddenly lose power and come to a stop. So far I-??ve been lucky enough to be able to get off to the side of the road onto the shoulder. The Maverick is in for service now and I-??ve told them that other Maverick owners are reporting this on owners forums.

- Vincentown, NJ, USA

At 6k miles my early build 2022 ford maverick hybrid died entirely while sitting in the garage. The truck can be jumped but will not hold a charge beyond that one use. The battery is fine according to the dealer, but it appears internal connections are not correct, causing the truck to die after every use. Ford is saying this might not be under warranty when the truck is an obvious lemon. Other owners are reporting the same issue with the hybrid models on various internet pages. It seems to be a common issue that should be subject to a recall.

- Davenport , FL, USA

Car would not accelerate under full power. When I fully depressed the gas pedal, the power meter (hybrid gauge instead of rpm) would only go up to 45%, the engine sounded like it was revving high but the car barely made any power. After a few minutes of this happening I got a message in my instrument cluster to immediately stop the vechicle, along with a red triangle with exclamation point dash light, at which point the car lost power, and started decelerating rapidly (as if in full regeneration mode (electric braking)) in the middle of the highway. I barely had enough time to get over 2 lanes of traffic and stop on the shoulder. I tried turning off the car, and on and the shifter wouldn't even go out of the P position (I physically couldn't turn it.) After a couple minutes I tried starting car again at which point car started with the check engine light on and drove normally like nothing ever happened.

- Arlington Heights, IL, USA

Vehicle on multiple occasions exhibits a dead condition (no power delivery from battery). Essentially nothing is operating requiring a jump to reset the vehicle. Ford was unable to resolve on the first visit. Concerned that the vehicle will suddenly die while operating. Multiple occurrences of "dead vehicle" reported by hybrid owners

- Plaistow, NH, USA

With the initial instance (it has happened 3 separate times), I was traveling on the interstate on the way back from Tennessee to Georgia and stepped on the accelerator (basically punched it) to get around a big rig, all of a sudden I get a "tow truck" icon on my dash and the accelerator is unresponsive, so I think I was in electric mode only if that. Fortunately, I was close to an exit and was able to coast to a stop in a parking lot. I put it in park, whereby the shifter dial then locked into park, could not change it. My wife read a blog on the internet (the owners manual is useless) to wait a few minutes and everything should work, that turned out to be true, so we were able to be on our way, but scary as heck to be on the highway and your vehicle suddenly shuts down. My Ford Pass app showed a "High Voltage Battery warning" message and also the MIL (check engine light came on solid and stayed on for at least another day, but eventually went out. This happened 2 other times, the exact same scenario, but this time light to moderate acceleration. I believe my safety was put at risk because the vehicle was rendered useless while traveling at high speeds on the highway. My dealer had it for 2 weeks, and said they read some transmission codes but tell me Ford doesn't know what to do to fix the issue at this point.

- Dunwoody, GA, USA