10.0
really awful- Crashes / Fires:
- 13 / 1
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 15,127 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata airbag (passenger side) can not get repaired told by dealership that we are not in the right zone for them to order replacement. This has been going on for several years. The driver side airbag was replaced
- New Springfield, OH, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer buss Ford Lincoln (111 S. rt. 31, mchenry, il 60050, (815) 385-2000) had been unable to verify when the remedy and parts may be supplied from the manufacturer. The manufacturer was contacted to determine if they might be able to verify when the part may be supplied to the dealer. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Mchenry, IL, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealers germain Ford of beavercreek (2356 heller dr, beavercreek, oh 45434, (937) 429-1300) and beau townsend Ford Lincoln (1020 w national rd, vandalia, oh 45377, (937) 898-5841) had been unable to verify when the remedy parts may be supplied from the manufacturer. The manufacturer was contacted to determine if they might be able to verify when the part may be supplied to the dealer. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Fairborn, OH, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called auto nation Ford at 303-578-6106 and groove Ford at 303-731-4464 and was informed that the parts were not available; however, the manufacturer was notified and informed the contact that the parts were available. The contact had not experienced a failure. Parts distribution disconnect.
- Aurora, CO, USA
Takata recall. Was recalled over two years ago. Received letter from Ford that says repair is available. Called dealer and they said it cannot be ordered. This is unexceptable.
- Harshaw, WI, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact stated that NHTSA campaign number: 17V024000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in August of 2017. The dealer (western slope auto company, 2264 highway 6 and 50, grand junction, co 81505) stated that the parts were available, but more parts had to be ordered. The contact received a letter to go to the dealer because the part for the vehicle had arrived. The manufacturer was notified and stated that they would inform the contact once the part arrived at the dealer. The contact had not experienced a failure.
- Grand Junction, CO, USA
Takata recall
- Cape Coral, FL, USA
"takata recall" - received a recall notice in 2016 concerning defective inflators in air bags. Contacted local Ford dealer on numerous occasions (6+). dealer will not return my calls. Was told today that repair parts are still not available. This is not an acceptable length of time to get a recall repaired. I would expect better service from Ford than I have received. Currently I own a 2005 Mustang with only 84,000 miles and I can not have a passenger in the front seat area. Unacceptable!!! it has been over 18 months. Again unacceptable!!
- Tega Cay, SC, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Frederick motor company (1 waverley dr, frederick, md) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was not provided.
- Knoxville, MD, USA
Takata recall; no parts available in a timely manner. Two recalls, one for driver airbag, one for passenger airbag. Almost two years on both recalls, and no permanent parts available.
- San Jose, CA, USA
Takata recall would like to see something done about the passenger side. They sent MA a notice saying not to have anyone on the passenger side. This negates my cars usefulness. How about you people do something as Ford doesn't want to. Maybe use a "lemon law and make them buy it back" do something!! have filed before with assurance that something would be done. Not!!
- Middletown, CA, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was received in June of 2016. After contacting the manufacturer, the contact was informed that the parts needed to repair the vehicle were not available and not estimated time for receiving the parts could be given. The local dealer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available.
- Camdenton, MO, USA
Takata recall
- Stockton, CA, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Gordie boucher Ford of menomonee falls in menomonee falls, wi was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was notified and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Watertown, WI, USA
Takata recall: I've been calling my local Ford dealership for the past year and a half since I got the letter about the recall on my passenger airbag. Every time I call its always the same "we don't have any parts for the recall. We will notify you when we get parts in" and they never call back. I want to get this fixed sooner rather than later and I think ive given sioux city Ford more than enough time to get parts in.
- Jackson, NE, USA
Takata recall purchased a vehicle with faulty airbags and was never told. Now I cant even have a passenger in my car for fear they will be injured
- Ocean City, NJ, USA
Takata recall was notified of original recall July 2016 received follow letter Dec 2017 stating: Until remedy parts become available, do not let anyone sit in front pass seat! its now Jan 2018 and no fix car is driven in South Florida about 4-6 months of the year. My wife due to physical knee issues, unable to get into tiny seat, so vehicle is useless to us with no plan "B" from Ford, or any suggestion of compensation for loss of use of vehicle
- Gahanna, OH, USA
I'm still waiting for my takata recall part. It's been years!
- Saint Rose, LA, USA
Takata recall. Passenger airbag not available at two service centers nearest us.
- Fort Mill, SC, USA
- Orland Park, IL, USA