10.0
really awful- Crashes / Fires:
- 13 / 1
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 15,127 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact received the notice over a year ago. The dealer was contacted (dutch's Chevrolet Ford, 751 indian mound dr, mt sterling, ky 40353 (859) 340-1630) and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings, alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Mt. Sterling, KS, USA
Takata recall recall June 1st 2016 recall 16S26 passenger side airbag affected have contacted multiple Ford dealerships none of them have any idea when parts will be available. All say don't callus we will call you. Because of the hazard I cannot have passengers in the car. I am told that the affected passenger side airbag cannot be turned off or removed. This car has seat belts and a working drivers side airbag. It is the passenger airbag that makes the car unsafe and nobody will touch it.... lots of apologies and phone numbers to call that refer you to another number,
- Acworth, GA, USA
"takata recall " I received a recall from Ford on March 2007. It hasn't been replaced yet. Bill colwell Ford said they would call when they could replace it, haven't heard anything yet.
- Morrison, IA, USA
Tamara recall two years and no part
- Mesa, AZ, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer in union city, ga 30291 stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for the repair. The contact was concerned that the incompletion of the recall could result in a fatality. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
- Peachtree City, GA, USA
Takata recall - I received notice that the company is filing chapter 11 and I still have an outstanding recall on the passenger side air bag (the driver's side was also recalled but I have had that one replaced already). I went to the recommended website (www.airbagrecall.com) to see about obtaining a free replacement airbag but the recall status says 'recall incomplete. Remedy not yet available.' How am I supposed to resolve this safety issue?
- Mill Creek, WA, USA
The Ford dealer never replaced the defective airbags named in the NHTSA recall# 16V384, also known as manufacturer recall# 16S26 these must be replaced by Ford Motor Co, and/or takata, for safety reasons as soon as possible!
- Laguna Niguel, CA, USA
Takata recall. I have been asking my local dealer when the driver side airbag will be replaced. I have been told the same quote for years, "when Ford finds a new supplier for the takata air-bag we will have one for you". my family cannot ride in my passenger front seat. If this is a mandatory recall, then why isn't Ford made to replace the part" why cannot Ford just use a new airbag in place of the old air-bag" I have been told by many mechanics that the front dashboard of recent year Mustangs take the same style of airbag. If another person is injured, it will be on the hands of NHTSA for not forcing the replacement airbag. I live in one of the hottest, most humid climate changing areas in the usa. Summers of humid 105 F. degree, and winters down to 20 degrees. My Mustang is a convertible and receives 100% of the humidity when the top is down.
- San Antonio, TX, USA
The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Wendle Ford in spokane, Washington was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Usk, WA, USA
Takata recall I received multiple notices of this recall for passenger side airbags. I contact all american Ford in hackensack and Ford corporate. Both state that they are unable to affect repair due to unavailability of parts from takata. I am concerned because airbag failure is a significant safety issue. I just was my car repaired. Now I received notice of the takata bankruptcy. Why can't I get my Ford Mustang repaired by Ford or replace the airbag with safer ones?
- Ridgefield Park, NJ, USA
Takata recall I am complaining today about sarasota Ford. My car windshield wipers would not work and it had something to do with electrical. I had my friend take my car there because I had to return back to the midwest. I did not want to drive 19 hours without wipers. I figured since it was there I would call and have them take care of this airbag recall. I was told everything was taken care of and I paid them over the phone and was going to fly and pick it up that week. Hurricane irma made that impossible by the time I did pick up my car I never spoke to any of the service department. I wanted to make sure everything was safe to drive 19 hours home. I had to even walk in the back parking lot because the secretary who did help get my keys couldn't drive a stick. There was a bag of food left in my backseat and maggots was in my backseat. I knew they were swamped so I didn't even complain. I was on my way back to kc and my car won't start when I was in the middle of nowhere. I immediately call sarasota Ford and they put me on hold for a long time. I finally hung up and some locals helped me pop start my clutch. I drove two more hours and my car started overheating. I pull over and its steaming. I had to get a hotel room in Alabama somewhere and a tow truck. It ended up being the thermostat housing. I thought that sarasota would of gave my car a full diagnostic to figure out what was the problem. I just went to the airbagrecall.com because I got another reminder to fix recall this week and it my still has a airbag recall. I am just lucky my car only broke down after getting fixed at sarasota Ford. I could of wrecked and the airbag would of been faulty.
- Independence, MO, USA
I contacted my Ford dealership to schedule the replacement of the passenger frontal airbag. They tell me they do not have the replacement part and that they have been waiting 1.5 years to get the part. The deployment of defective airbags could result in death. The fact that the replacement part has been on order for 1.5 years and has still not been sent to Ford dealerships is not acceptable.
- Palm Beach Gardens, FL, USA
"takata recall" my local Ford dealer still does not have a replacement airbag for my car. Recall notice was dated 06/01/2016.
- Tinley Park, IL, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bob allen Ford, 9239 metcalf ave, overland park, ks 66212) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted at 866-436-7332, but was not able to confirm when the parts were to become available. A case number was not provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- Overland Park, KS, USA
Passenger airbag recall in June 2016. Part still unavailable. This is a safety hazard to my passengers. When will part be available for replacement?
- Antioch, TN, USA
The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Long-lewis Ford Lincoln in muscle shoals, Alabama was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 8/7/18
- Tuscumbia, AL, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (banner Ford, 1943 N. causeway blvd, mandeville, la 70471) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact received a tk holdings settlement letter. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.
- Covington, LA, USA
Takata recall. In July 2016 I received a mfg recall notice 16S26. I have since contacted my local Ford dealer in West memphis, Arkansas, a number of times last time being last week. They have been unable to tell me when parts will be available to resolve this recall. I am uncomfortable driving/riding in this car, especially with (family) passengers aboard.
- Marion, AR, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer (velde Ford, 2200 N 8th St, pekin, il, 61554) stated that the parts were unavailable for the repair. The manufacturer confirmed that the parts were unavailable for repair. The contact had not experienced a failure. VIN tool confirms parts not available.
- Manito, IL, USA
- Rockwall, TX, USA