10.0
really awful- Crashes / Fires:
- 13 / 1
- Injuries / Deaths:
- 13 / 0
- Average Mileage:
- 15,127 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
My Ford Mustang still needs it's recalled passenger airbag replaced - 10 months after receiving a recall notice letter from Ford. Repeated calls to the dealer and Ford customer service have not helped and Ford will give no specific information when the recall repair will occur, why the delay has been so long or what the cause of the delay is. They do not offer any specific department to speak with regarding this and when I asked for an address of someone I could send a letter to, I was told "they don't have that information. "
- Mission Viejo, CA, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact stated that the recall notice for NHTSA campaign number: 16V384000 (air bags) was issued in June of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
- South Bend, IN, USA
The contact owns a 2005 Ford Mustang. The contact received NHTSA campaign number: 16V384000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The dealer stated that the manufacturer had not made parts available and that they were not certain when parts would become available. VIN tool confirms parts not available.
- East Point, GA, USA
How many more years do we have to wait to get parts for this recall"?" 15S21 and 16S26.
- Bulverde, TX, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and 08V082000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect and VIN tool confirms parts not available.
- Columbia, SC, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/02/17 updated 08/15/2017
- Lubbock, TX, USA
The contact owns a 2005 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 16V384000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Ava, IL, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The manufacturer advised the contact that the part availability date had not been determined and a rental would not be provided. The contact had not experienced a failure.
- Atlanta, GA, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Seabrook, TX, USA
Takata recall Ford notified us of the passenger frontal airbag inflator recall in July 2016. We have not received any additional information regarding the availability of parts and service for this recall.
- Los Angeles, CA, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Tuscumbia, AL, USA
My recall is from 6/1/16. Recalls status: Recall incomplete, remedy not available yet. 7 months is too long to wait.
- Westlake Village, CA, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) and stated that the part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was not experiencing a failure. VIN tool confirms parts not available.
- Florence, MT, USA
Takata recall - I, along with others, am still waiting for the passenger side airbag to be replaced by Ford. It has now been over a year since the recall, and the part is unavailable. The person at vista Ford told me I shouldn't drive the car with anyone in the passenger seat -- I should put them in the back, which is barely comfortable for a dog. Then I called Ford Motor Co, whose rep told me that Ford and the NHTSA say the car is perfectly safe to drive while I'm waiting for the recall. Isn't Ford liable and do you really endorse continuing to drive passengers in the front? nobody knows when the part will be available -- I'm extremely concerned.
- Tarzana, CA, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available.
- Sonoma, CA, USA
The dealership sent me a letter in July 2016 but still has not repaired the faulty airbag
- Live Oak, FL, USA
Takata recall. I have had my driver's side airbag replaced three times and now there is a recall on the passenger side airbag. I got the notice in May 2016 and now in December 2016 I still can't get Ford to replace the airbag under the recall. It is a recall, for goodness sake and anyone driving with me could be killed by the passenger airbag...how long must I wait"???"
- Spring Hill, FL, USA
Takata recall. The contact owns a 2005 Ford Mustang. The contact received notification of NHTSA campaign numbers: 16V384000 (air bags) and 15V319000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available and parts distribution disconnect respectively.
- Houston, TX, USA
2005 Ford Mustang. Consumer writes in regards to dealership refusal to repair recall notice 14V-802 & 15V-319 due to previous airbag deployment during vehicle accident. The consumer stated his daughter was involved in a rear end collision in September 2014. When the air bag deployed, some type of debris emitted from the air bags and literally burned and gouged his daughter's right ar, up to her elbow. The air bag was not replaced at the auto body, because heard about the recall. The air bag was stuffed back into its housing and taped shut, but the seat belt was locked in one position due to the air bag deployment.
- Blythewood, SC, USA
- Walker Town, NC, USA