10.0
really awful- Crashes / Fires:
- 20 / 0
- Injuries / Deaths:
- 25 / 0
- Average Mileage:
- 14,819 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- High Point, NC, USA
Takata recall
- Miami Lakes, FL, USA
On June 2016, I received notice of airbag safety recall. Starting July 1, I contacted [xxx], los lunas, nm, for install of final-permanent airbag part. Responses from them have been: 1.-- "3 week back order, will call back last week of July." 2.-- 7/21, "will call back when parts rec'd." 3.--8/15, "still awaiting 'driver airbag; 'passenger' airbag on back order." I have not received a return call from this dealership regarding receipt of parts. Can you give me status and help with this? thank you! information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Albuquerque, NM, USA
Ford does not have parts for the driver or passenger side air bags. I called Ford and spoke with ren at 8:15 am on 09/23/16. I expressed my concern about the metal shrapnel if the bag deployed. I asked for a rental car. Ren told me they did not provide a rental car. I explained this is my only car. Ren informed me the driver's side air bag also needed a second repair. I called mulinax Ford, apopka, fl - no parts. No rental car provided - it is my only card.
- Longwood, FM, USA
Takata recall. This recall was issued more then a year ago as we were sent notices regarding temporary "fixes" while awaiting recalled airbags to be obtained by Ford dealers. As of today my Ford dealer only has one (drivers side) airbag available. This presents enormous risk to passenger and driver while waiting. I currently have an appointment for Thursday. Sept. 1st. For driver airbag only. On top of that if I can't get my car here before 2pm, I won't get it back the same day. So I'm stuck having to pay a rent a car fee. This is a safety hazard which can result in death and I have to be without a vehicle for the time needed for repair. This is not fair nor safe.
- San Diego, CA, USA
Takata recall I scheduled a recall at a Ford dealership in Oklahoma city bob moore and I was told that they are receiving 5 replacements air bags a month and there is a waiting list of 90 cars in front of me. This would take around 14 months to have my car repaired. This car was in a high humidity area before been registered in Oklahoma 8 months ago. I explained to the dealer that the car was previous in a priority recall area and I was told that it makes no difference for them. Having my and my family safety first I have to strongly disagree and would like this department to assist not just me but other car owners on the same situation. Thanks, eduardo
- Oklahoma City, OK, USA
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that the air bag warning light illuminated. The approximate failure mileage was 50,000. The manufacturer was made aware of the issue. VIN tool confirms parts not available.
- Smthton, PA, USA
2007 Ford Mustang. Consumer writes in regards to replacement parts not available to repair air bag recall notice.
- Scottsdale, AZ, USA
"takata recall" someone is dragging their feet here on something that can cause "severe injury or death." This has been going on for several years. How much time is enough" they still don't have all the parts to make this repair. What's up with this. Is this legal" recall #'s 15S21 and 16S26.
- Brooks, GA, USA
Takata recall.the contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Mineral Wells, TX, USA
Takata recall. ( recal 16S26). Ford motors do not have parts required to correct problem as of this time, mean time, they are not offering a safety alternative to the consumer ( as a loaner car )
- Miami Lakes, FL, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Chino Hills, CA, USA
The contact owns a 2007 Ford Mustang. The contact stated that the recall notice for NHTSA campaign number: 15V319000 (air bags) was received in 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The VIN was unknown. The contact had not experienced a failure.
- Peru, IL, USA
The contact owns a 2007 Ford Mustang. The contact received a recall notification for NHTSA campaign number: 15V319000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.....updated 08/29/16
- Mentor On The Lake, OH, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lancaster, CA, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Midland, OH, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Gwinn, MI, USA
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. Updated 09/08/16 consumer stated dealership replaced airbag (driver side) 8/11/16 issue resolved. Updated 6/20/18
- Mechanicsburg, PA, USA
The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 14V802000 (air bags) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Los Angeles, CA, USA
- Jacksonville, FL, USA