10.0

really awful
Crashes / Fires:
20 / 0
Injuries / Deaths:
25 / 0
Average Mileage:
14,819 miles

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« Read the previous 20 complaints

problem #180

Oct 282017

Mustang

  • miles
Takata recall. It has been over sixteen months since this recall has been issued. I still have not been notified by Ford that the replacement parts are available. This is way too long for me to be driving a dangerous automobile. What recourse do I have?

- Lisle, IL, USA

problem #179

Oct 082016

Mustang

  • miles
I am a afraid to drive car and the dealers says they can not get the part for air bag. Been waiting a long time. What can be done about this?

- Jeannette, PA, USA

problem #178

Jul 032016

Mustang

  • miles
We have been waiting since July 2016 for the passenger air bag to be replaced. Unable to use the car with a passenger.

- Peachtree City, GA, USA

problem #177

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called five star Ford stone mountain at (678) 384-4242 (3800 us-78, snellville, ga 30039) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was notified of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Lithonia, GA, USA

problem #176

Oct 242017

Mustang

  • miles
Takada recall - in response to the notice I received from takada on Oct, 25, 2017, I contacted power Ford in albuquerque, nm, as instructed to schedule repairs to the passenger side airbag. The service manager, brian dunn, was honest in informing me that he had no reasonable expectation that parts were going to be available anytime in the near future for them to make the repairs. What remedy do I have?

- Albuquerque, NM, USA

problem #175

Oct 252017

Mustang

  • 40,000 miles
Recall notices all the time but when you call the dealer all they can tell you is that there are no parts available. My children drive this car. It is very worrisome. What can I do to get a new airbag or take out the dangerous one?

- Scottsdale, AZ, USA

problem #174

Jun 012016

Mustang

  • miles
Takata recall. Ford dealership has been unable to get the parts necessary to complete the repairs.

- San Antonio, TX, USA

problem #173

Jun 012016

Mustang

  • miles
Takata recall NHTSA recall # 16V384 mfr recall # 16S26 recall date - June 1, 2016 the manufacturer has failed to remedy this safety recall in a timely manner, and according to Ford, this replacement is still not available, 16 months after the day of recall, and it is unacceptable.

- Humble, TX, USA

problem #172

Oct 242017

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts do to do the repair were unavailable. The contact received the recall notice over a year ago. The dealer (jim tidwell Ford, 2205 barrett lakes blvd, kennesaw, ga 30144 (770) 427-5531) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact received a postcard from tk holdings alerting her that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.

- Deluth, GA, USA

problem #171

Jan 012017

Mustang 6-cyl

  • Automatic transmission
  • miles
The contact owns a 2007 Ford Mustang. The contact stated that the air bag indicator turned on and off. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (mountain view Ford Lincoln, 301 E 20th St, chattanooga, tn 37408, 423-756-1331) and was informed that the parts were not available. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The failure mileage was unknown. VIN tool confirms parts not available....updated 11/12/17/ called mountain view Ford sad the parts was not available yet updated 8/22/18

- Trenton, GA, USA

problem #170

Oct 242017

Mustang

  • miles
Takata recall, received a recall letter from Ford Motor Company July 2016 saying there is a recall on airbag inflator passenger side 16S26. I have called the dealership several times asking if the part has come in and their answer is the same each time "no part". this has been way over a year since I received notice, as today date is 10/24/2017. I have not driven this car since I have received this notice, afraid something may happen causing an accident or more. I have also tried calling Ford Motor Company and received the same answer, "no part". does something have to happen before you take the owner complaint?

- Statesboro, GA, USA

problem #169

Jun 302017

Mustang 8-cyl

  • Automatic transmission
  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called J.C. lewis Ford (12130 highway 301 S, statesboro, fl 30458, phone number: (912) 341-6767) and was informed that the part was not available for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available....updated 11/12/17/

- Statesboro, GA, USA

problem #168

Oct 232017

Mustang

  • miles
Takata inflators replacement 16S26 what is the problem? no replacement as of 10/23/2017 ! Ford statement is parts are not currently available.

- Wylie, TX, USA

problem #167

Jun 012016

Mustang

  • miles
Takata recall. The contact owns a 2007 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called Ford of ocala (2816 N pine ave, ocala, fl 34475 (352) 732-4800) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.

- Williston, FL, USA

problem #166

Jul 202016

Mustang

  • miles
Have not been able to get passenger side airbag replaced recieved notice in July of 2016. All dealerships are saying waiting on parts.

- Richmond, TX, USA

problem #165

Oct 232017

Mustang

  • 0 miles
Takata recall : I have attempted to contact greenway Ford and Ford and was told by both, that the parts are not yet available and will be notified when they are available. However, they are not able to give me a time frame and could be months from now. That is a serious concern of mine and for my passengers. That to me is not acceptable and actually could be a risk for my passengers, in the event something would occur. Recall # 16S26

- Oviedo, FL, USA

problem #164

Jul 022016

Mustang

  • miles
The contact owns a 2007 Ford Mustang. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer (fairway Ford, 2761 E stone dr, kingsport, tn,37660) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.

- Kingsport, TN, USA

problem #163

May 202009

Mustang

  • miles
Took my car to andymohr Ford dealership in plainfield in. They broke the harness for airbag, I had to drive home with airbags unhooked and not working. They were supposed to order a part and call me back. After 2 weeks I called them back and they had no idea who I was or what I was talking about. They did order a part and replaced it, I have a paper saying airbag was fixed but my car still shows up on the recall list. Is my airbag fixed or not?

- Coatesville, IN, USA

problem #162

Jul 012016

Mustang

  • miles
Takata recall - I have been trying to have the front passenger airbag replaced due to recall for the past year and my dealer has told me that the manufacturer has not sent the parts for this recall to be fixed. Due to the fact that I cannot get the airbag fixed, I have been unable to drive the car due to safety issues with the airbag.

- Naples, FL, USA

problem #161

Oct 012007

Mustang

  • miles
Takata recall

- Fleming Island, FL, USA

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