10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 14 / 0
- Average Mileage:
- 14,592 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2011 Ford Mustang. The contact recently purchased the vehicle from palm coast Ford (1150 palm coast pkwy sw, palm coast, fl 32137, (386) 447-3380) and was not informed of NHTSA campaign number: 16V384000 (air bags) beforehand. The contact received a recall notice from the manufacturer months later, which indicated that parts were available. The dealer was contacted and stated that they were unable to determine when the remedy and part would be supplied. The contact was unable to determine when the vehicle would be repaired. The contact had not experienced a failure. VIN tool confirms parts not available. The consumer stated the airbags were fixed.
- Palm Coast, FL, USA
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time as the recall notice was received over three months ago. The dealer (doherty Ford, 4223 pacific ave, forest grove, or 97116) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. Recently, the contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Cornelius, OR, USA
My passenger air bag lights started coming on when on one was there. Then it started turning on the air bag light on the dash. It didn't matter what was in the seat if anything the light would come on. I have been sitting in the seat and one minute no light then the next light is on including on the dash. Doesn't matter highway city or how far you drive.
- Union, MO, USA
Takata recall...I've contacted a number of Ford and Lincoln dealers in palm beach county Florida. I'm being told that the passenger side airbag replacements are not available.
- Boynton Beach, FL, USA
The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. John sang Ford Lincoln in gallipolis, Ohio was made aware of the recall and stated that the parts were unavailable. The manufacturer was made aware of the recall and stated that the parts would become available in the spring of 2018. The contact had not experienced a failure. VIN tool confirms parts not available.
- Vinton, OH, USA
Takata recall my passenger air bag has not been replaced and leaves passengers of this vehicle in harms way if in inflates do to a collision.
- Sarasota, FL, USA
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair as the recall notice was received over a year ago. The dealer (van horn Hyundai of fond du lac, N6652 esterbrook rd, fond du lac, wi 54936, (920) 924-0000) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was contacted several times and was unable to confirm when the parts were to become available. The contact received a postcard from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Ripon, WI, USA
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (coconut point Ford, 22400 S tamiami trail, estero, fl 33928) was contacted and confirmed that the parts would not be available for the recall remedy until spring of 2018. The manufacturer was contacted at 866-436-7332 and stated that they were not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Naperville2535, IL, USA
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 16V384000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (world Ford pensacola, 6397 pensacola blvd, pensacola, fl 32505, phone number: 850-476-9050) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.
- Pace, FL, USA
Takata recall - I received a recall notice from Ford in mid 2016 that both the driver airbag (15S21) and passenger airbag *16S26) were recalled. Ford replaced the passenger airbag but to date tells me there are no parts to replace the drivers airbag. I am told that if the bag inflates the driver could be killed. So, why can't Ford, in over a year, get replacement parts?
- Warwick, RI, USA
Takata recall, I have been waiting more than a year to have the airbag replaced.
- Royal Palm Beacg, FL, USA
Takata recall" the passenger airbag was never replaced since the start of the airbag recall..
- Guayanilla, PR, USA
Takata recall. The contact owns a 2011 Ford Mustang. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (price Ford of turlock, 5200 N golden state blvd, turlock, ca 95382 (209) 669-5200) was contacted and confirmed that the parts were not available for the recall repair. The manufacturer was made aware of the issue. The contact received a letter from tk holdings, alerting him that they filed for bankruptcy. The contact had not experienced a failure. VIN tool confirms parts not available.
- Hughson, CA, USA
Takata recall. The contact owns a 2011 Ford Mustang. While driving approximately 30 mph, the brake pedal was depressed, but failed to stop the vehicle. As a result, the contact rear ended another vehicle. The air bags deployed. A police report was filed. The contact sustained injuries to the chest, sternum, and back, which required medical attention. The vehicle was towed to a towing facility. The VIN was included in NHTSA campaign number: 16V384000 (air bags). The failure mileage was unknown. VIN tool confirms parts not available.
- Salt Lake City, UT, USA
Takata recall. Replacement air bags are unavailable
- Tehachapi, CA, USA
Takata recall - I recieved a recall notice last year to get my air bag on the passenger side fixed, and it still is not fixed!
- Myrtle Beach, SC, USA
Takata recall dealer cant get parts
- Lucedale, MS, USA
Takata airbag: Ford Inc has failed to resolve the passenger side airbag after nearly 18 months, despite several emails and telephone calls. Their email indicates that certain regions of the country, such as those with high temperatures and humidity are believed to have the highest risk of failure and are prioritized. I live in North central Florida -- which meets the criteria they have established but they continue to state they have no replacement airbags. In addition to the potential physical risk I am concerned that the value of the vehicle is substantially reduced if this is not corrected and requiring me to retain the vehicle until they manage to resolve the problem depreciates the worth of the vehicle at sale or trade-in.
- Gainesville, FL, USA
Takata recall. I have tried to obtain a replacement airbg for the passenger side since 2016-07-21. I was told then my service managers that there are no replacements available and have been trying ever since to obtain one.
- Palm Beach Gardens, FL, USA
- Milton, FL, USA