10.0

really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
54,672 miles

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« Read the previous 20 complaints

problem #3

Feb 102011

Mustang

  • 2,000 miles
The contact owns a 2011 Ford Mustang. The contact was driving 30 mph when a thumping noise emitted from the front driver's tire. The vehicle steered to the right despite the contact holding the steering wheel in a straight position. The contact also stated that the brakes failed to stop the vehicle properly and emitted a banging noise. In addition, the vehicle also failed to accelerate when the accelerator pedal was depressed. The multiple failures occurred intermittently. The vehicle was taken to the dealer. The manufacturer was also notified. The vehicle was not repaired. The failure mileage was 2,000 and the current mileage was 7,500.

- Springfield, OR, USA

problem #2

Feb 212012

Mustang

  • 5,200 miles
The "service autotrack" light came on as I was pulling out from a parking space in the morning, and the power to the back wheels was reduced. I took the vehicle to the dealership for service, and was informed of a manufacturer defect in the gpas system that could cause the steering to fail. The dealership kept the vehicle, as it is unsafe to drive due to this gpas system defect. Ford is not currently manufacturing replacement gpas systems, they have outsourced to an outside company (per the Ford customer care representative) and it is going to take six weeks to get the part.

- St. Louis, MO, USA

problem #1

Jul 012011

Mustang

  • 1,800 miles
The contact owns a 2011 Ford Mustang. The contact stated that whenever the brakes were engaged, the steering wheel would direct the vehicle sharply to the left or right. The vehicle was taken to an authorized dealer where the contact was informed that the tires were sticking to the road when the brakes were engaged, resulting in a sharp change of direction. The manufacturer was made aware of the failure, but offered no assistance. The vehicle was not repaired. The failure mileage was 1,800 and the current mileage was 2,600. The VIN was unavailable.

- Bemus Point, NY, USA