10.0
really awful- Crashes / Fires:
- 3 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 54,672 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The "service autotrack" light came on as I was pulling out from a parking space in the morning, and the power to the back wheels was reduced. I took the vehicle to the dealership for service, and was informed of a manufacturer defect in the gpas system that could cause the steering to fail. The dealership kept the vehicle, as it is unsafe to drive due to this gpas system defect. Ford is not currently manufacturing replacement gpas systems, they have outsourced to an outside company (per the Ford customer care representative) and it is going to take six weeks to get the part.
- St. Louis, MO, USA
The contact owns a 2011 Ford Mustang. The contact stated that whenever the brakes were engaged, the steering wheel would direct the vehicle sharply to the left or right. The vehicle was taken to an authorized dealer where the contact was informed that the tires were sticking to the road when the brakes were engaged, resulting in a sharp change of direction. The manufacturer was made aware of the failure, but offered no assistance. The vehicle was not repaired. The failure mileage was 1,800 and the current mileage was 2,600. The VIN was unavailable.
- Bemus Point, NY, USA
- Springfield, OR, USA