10.0
really awful- Crashes / Fires:
- 9 / 0
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 7,213 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 16V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called an unknown dealer and was informed that the recall remedy parts were not available. The manufacturer was not made aware of the issue. The VIN was not available. The contact had not experienced a failure. Parts distribution disconnect. Updated 10/12/17
- Arlington, TX, USA
Takata recall. I keep getting these reminders to have airbags replaced. Only problem is my dealership keeps saying they don't have them. I have been trying to get in before April. I have been told when they come in I will get a call. Also was told that it was unlikely mine would rupture. This is my 17 year olds car. I want them fixed but dealership doesn't seem to be in any hurry. We reside in san antonio,
- San Antonio, TX, USA
Takata recall: Received recall mar2016. Contacted Ford dealer regarding fix. I asked him 1. is the car safe to drive. His answer was the NHTSA said it was cleared to drive. 2. is it ok to have a passenger in the affected seat. Same answer as in #1. 3. when will the part become available" no clue. He actually said it could be years since takata was bankrupt and they were looking for other manufacturers to make the part. The NHTSA website states recalls are issued when equipment creates an unreasonable safety risk or fails to meet minimum safety standards. Since the Ford dealer stated that the NHTSA cleared vehicles under this recall as 'safe to drive', could I get it in writing that my vehicle is safe to drive" I also live in Florida where the 50% increase in probability exists due to temp and humidity. Also, could you please explain why only the passenger side airbag is subject to exploding and not the drivers side.
- Fleming Island, FL, USA
The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign numbers: 15V319000 (air bags) and 17V024000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Tidwell Ford of kennesaw, Georgia was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Kennesaw, GA, USA
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 17V024000 (air bags). The dealer called the dealer to make an appointment for the recall repair and was informed that the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The VIN was not available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Lafayette, CA, USA
I have called several Ford dealerships to have my takata air bag recall service and they all say there are no parts and I have to wait for months to get an air bag part. When I call the national Ford customer service line, I got through the phone tree and chose takata air bag which hung up on me after 5 minutes of dead air. This is unacceptable behavior from an auto manufacturer with a recall ongoing.
- Camarillo, CA, USA
Takata my car has different manufacturing issues including the convertible roofing it does openly by itself, I got scared and chocked the first time it happened, also the transmission seemed to sent a lower speed to the motor. Airbag didn't explode in a crash. Driving is when it happens.
- Yonkers, NY, USA
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Sacramento, CA, USA
Takata recall
- Cicero, NY, USA
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Oklahoma City, OK, USA
The contact owns a 2012 Ford Mustang. While driving 70 mph in the left lane, the vehicle shifted into first gear and seized the rear tires while on an incline. The contact crashed into a guard rail on the driver side. The air bags deployed. A police report was filed that accused the contact of careless driving. The contact sustained bruising on the left side of the ribs, but medical attention was not required. The vehicle was taken to an independent mechanic and repaired. The failure mileage was approximately 16,150. Updated 10/28/16 the output speed sensor in the transmission from 70 mph in 6th gear to first and pushed the consumer down an incline into a guard rail. The consumer attached the recall letter to his complaint, regarding an issue with the output speed sensor. Updated 11/0/16.
- New Port Richey, FL, USA
2012 Ford Mustang. Consumer writes in regards to lack of communicate/schedule appointment through dealership for driver airbag inflator recall notice repairs.
- Poway, CA, USA
Takata recall: Received a recall letter from Ford Motor Company July 2015 and another July 2016. Contacted local Ford dealer concerning recall 2 months ago to have airbag inflator replaced. As of this date (9/2/2016) have received no word regarding part's arrival (dealership assured me they would call when part arrived). Please note that it has been over 1 year since receiving 1st recall letter and nearly 8 weeks and pending that part still has not come in.
- North Little Rock, AR, USA
I got a letter on an important safety recall, this was in July I came down an spoke with michael at the Ford company on sage rd. In memphis tn. I have been waiting for him to cal me back once he order the part #15S21/ NHTSA recall 15V-319, it"S been a month now
- Memphis, TN, USA
Takata recall. The contact owns a 2012 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Blackstone, VA, USA
I have asked the Ford dealership if there was a recall on my car because I received a letter some time ago and they deny that there is a recall. No attempt has been made to remedy this problem. I really would like to get this rectified before an accident happens.
- Atoka, TN, USA
Takata recall. The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags). The dealer stated that the required part was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Little River, SC, USA
2012 Ford Mustang. Consumer writes in regards to replacement parts not available to repair driver airbag inflator housing recall notice 15V-319.
- Coon Rapids, MN, USA
Takata recall this recall is over a year old. "no remedy available". do I have to die first?
- Ithaca, NY, USA
- Sacarmento, CA, USA