10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
7,213 miles

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« Read the previous 20 complaints

problem #16

Jul 012015

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags); however, the part for the recall was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Wellington, KS, USA

problem #15

Oct 072015

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time to the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Kingwood, TX, USA

problem #14

Jul 032015

Mustang 8-cyl

  • miles
The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Danta Paula, CA, USA

problem #13

Mar 132015

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) and stated that the part was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer was contacted and could not provide an estimated date for when the contacts vehicle would receive the recall repair. The contact was not experiencing a failure.

- San Antonio, TX, USA

problem #12

Jul 152015

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Annandale, VA, USA

problem #11

Sep 182015

Mustang

  • miles
Has been 60 days since recall reported and no remedy has been provided. Calls to dealer and Ford Motor Company bring no resolution or commitment to resolve. Spoke to a dealer about trading in and they did not want the car until the recall was fixed. At the 60 day mark, no resolution has been reached. What recourse do I have with Ford to make the repairs.

- Shawnee, KS, USA

problem #10

Jun 302015

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags) however, the recall part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.

- Crosby, TX, USA

problem #9

Jun 102015

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the repair. The contact had not experienced a failure. Upddated 11/19/15

- San Antonio, TX, USA

problem #8

Jun 022015

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received a notification of NHTSA campaign number: 15V319000 (air bags) however, the recall part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Roswell, GA, USA

problem #7

May 272015

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Rio Rico, AZ, USA

problem #6

Jul 162015

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part needed to do the repair was not made available. The contact stated that the manufacturer exceeded a reasonable amount of time to provide the part to do the recall repair. The manufacturer was notified. The vehicle was not repaired. The contact had not experienced a failure.

- Custer, SD, USA

problem #5

Aug 012015

Mustang

  • 6,600 miles
I received a safety recall for my Ford Mustang 2012 stating there is an airbag defect. I am afraid to drive the car though it has less than 7000 miles because of the number of injuries of deaths associated with the takata airbag.

- Roland Park, MD, USA

problem #4

Jul 272015

Mustang

  • miles
The contact owns a 2012 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags). After contacting the dealer and the manufacturer, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Mobile, AL, USA

problem #3

Mar 122015

Mustang 6-cyl

  • 60,000 miles
The 2012 Mustang collided with a large commercial truck. The Mustang's brakes were not applied, so there were no skid marks. None of the airbags ever deployed. During this accident, the Mustang was traveling the posted speed limit of 40 mph and we believe that the airbags should have deployed.

- Grand Prairie, TX, USA

problem #2

Mar 192013

Mustang 8-cyl

  • 17,274 miles
Vehicle turned right from a stop, onto a Texas state highway. Shifting manually from first gear to second gear, the vehicle went out of control (apparently due to loss of traction because there was a coating of fine sand on the tires). The vehicle crossed 3 lanes of traffic, and in doing so, went into a roll-over, reports stating the vehicle rolled 4 times, and striking a utility poll that stopped the roll. The utility poll was struck on the passenger side, by the windshield pillar, causing terrific damage and cave in. The utility poll was broken, almost snapped in half (the utility pole was replaced). While there was no passenger other than the driver, the only airbag in the car that deployed was the driver side curtain. The severity of the crash would indicate that all of the airbags should have deployed, to shield the driver and potential passengers. Driver also went into the windshield, the steering wheel bag not deploying. Potential back seat riders should be protected in such a devastating crash as well. Photo evidence would indicate all bags should have deployed. The driver had not disengaged passenger bags (driver/owner doesn't even know how to disengage passenger bags). On one occasion a few weeks before the crash, an info light message came on for a few seconds while operating the car, stating the passenger side airbags were off. I couldn't figure out why. I had not turned them off. I stopped the car and turned off the engine. After restarting the car the message had disappeared. Major damage to the degree my car was destroyed should deploy all airbags.

- Houston, TX, USA

problem #1

Jul 052011

Mustang 8-cyl

  • 5,700 miles
2012 Mustang is a rental vehicle from avis/budget group that I have been assigned to repair. It was rented out and returned with all 4 airbags deployed. Customer seemed truthful. Stated they blew out while at full throttle. Doesn't remember seeing anything in his path. Felt a simultaneous jolt as all 4 bags deployed. Inspection by the mike brown Ford in granbury, tx found no damage beyond a plastic chin spoiler was torn, but is considered normal wear and tear. Only previous repair was a scratch that avis had repaired on the front bumper in May 2011. We have a full report and pictures of the damage at that time. This was minor damage that occurred while the vehicle was stationary. The original bumper cover was repainted and no other work was performed. No turned bolts on the entire vehicle. The PCM was sent to Ford in dear born mi. Was found to have crash data in it, but nothing severe enough to blow airbags in my opinion, especially side airbags. Explanation was "there was certain parameters that were met". Ford refuses to correct this problem stating the crash data was enough to cause deployment. My complaint is: How can they build a vehicle that the airbags can deploy correctly without an impact to the body or undercarriage. Entire car is in damage free condition aside from these airbags being deployed. The even greater complaint is that the side airbags are blown. But, even still - all 4 bags blown out on a car without a scratch on the body, undercarriage, or a single turned bolt? Ford refuses to repair this vehicle.

- Cleburne, TX, USA