10.0
really awful- Crashes / Fires:
- 8 / 1
- Injuries / Deaths:
- 6 / 0
- Average Mileage:
- 3,475 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Takata recall. This vehicle was recalled in May 2015. We are now a week away from 2017, and I have not been able to have the car repaired despite repeated calls to my dealership. The NHTSA has identified this defect as being very dangerous, and I would rather not die due to a supply chain issue.
- Portland, OR, USA
Takata recall: Notified by Ford in July 2015. As of December 2016 defective airbag has not been replaced.
- San Antonio, TX, USA
Takata recall I live in South Florida and have been trying to get my airbags replaced since may of 2015. South Florida is the worst area for the airbag to rupture and kill someone.. my dealer and Ford Motor Co. Is not helping me at all with this. Can you help me with this recall?
- Marco Island, FL, USA
Takata recall. Manufacturer still does not have the parts to replace the airbag.
- Perry Hall, MD, USA
Takata recall I have already contacted them on multiple occasions as well as the dealership and have been told the airbags are not available St this time and to keep checking. The last I heard fall 2016 now it's winter. I live I Texas with high humidity so I am very anxious to get these replaced. Nothing has happened to my vehicle.
- Austin, TX, USA
Takata recall - received a recall notice effective May 27, 2015 but have not had the air bag replaced yet.
- Columbia, SC, USA
Takata air bag recall. I have been waiting to have my airbag replaced since may of 2015, apperantely they still don't have the parts. How long do I have to wait?!!!
- Fargo, ND, USA
The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
- Concord, CA, USA
Takata recall I'm not sure what would be considered a "timely manner" in regards to something that can harm or potentially kill me. I first tried to get this taken care off at the Ford dealership in Hawaii, back in early 2015. They told me they were still waiting for the part. I have since been stationed in South Carolina so I tried the Ford dealership here, about 2 months ago. They gave me the same response. I have not been in an accident but I'm afraid that if I were and my airbag deployed, my wife or myself can be harmed.
- Columbia, SC, USA
Takata recall- bought the car from mitchel selig Ford in windsor ct. On Dec. 3, 2015 with the open recall on the airbags. The recall still has not been taken care of and the car may be dangerous to drive with the open recall.
- Bristol, CT, USA
The contact owns a 2013 Ford Mustang. The contact recieved notification of NHTSA campaign number: 15V319000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonalbe amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was not made aware of the issue. Parts distribution disconnect.
- Greensboro, NC, USA
Takata recall. My Mustang is a 2013 and since moving from Minnesota to Florida I am now in a high humidity state and the risk has increased significantly that it may explode. I have contacted my Ford dealer many times and they keep saying Ford company is not providing air bags in a timely manner. I feel Ford should supply a replacement vehicle to me until my Mustang can be fixed.
- Punta Gorda, FL, USA
The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Sacramento, CA, USA
Recall issued May 2015. I bought the car in Feb 2016 and dealership did not disclose recall notice. After multiple tries to get car fixed, Ford keeps puching back the date to get parts for recall. Car is not safe to drive.
- Houston, TX, USA
Takata recall - notified in spring of 2015, notified again in spring of 2016. Still no resolution! car owners effected by this recall are advised to not drive until the issue is fixed as drivers/passengers may suffer critical injuries or loss of life due to the shrapnel from an air bag deployment. This is ridiculous. We're coming upon two years since initial official notification and the problem was known before that. Ford has only completed 16% of the repairs/replacements. I contact my dealership every couple of months and still nothing. Supposedly the last quarter of this year. Well that's here and still nothing. If it even happens before year's end, this is not good enough. My life and my loved one's are endangered on a daily basis due to a faulty component in a system that is supposed to protect and save lives. Government needs to step in and speed this up.
- Santa Rosa, CA, USA
Takata recall. The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available. Parts distribution disconnect.
- Caribou, ME, USA
Takata recall. I have not been able to get this fixed due to remedy is unavailable.
- Loganville, GA, USA
Takata recall. This vehicle recall was issued in May 2015. That is over 18 months ago with still no resolution to this problem. Every time I ask Ford about this recall, they reply that parts are not yet available. I am apprehensive to operate this vehicle with an airbag that could potentially cause a fatality.
- Evans, GA, USA
The contact owns a 2013 Ford Mustang. The contact received notification of NHTSA campaign number: 15V319000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 01/10/17 updated 01/23/17.
- Randallstown, MD, USA
- Middletown, NJ, USA