A blank instrument cluster will not show important information like vehicle speed, fuel or temperature level, or safety system warnings. Driving with an inoperative cluster can increase the risk of a crash.

Electrical System — Instrument Cluster/Panel

Date Announced

FEB 11, 2019

Vehicles Affected

4,212

Ford Recall #

19C03

NHTSA Campaign #

19V076000

Summary

Ford Motor Company (Ford) is recalling certain 2019 Ford Mustang, Lincoln Nautilus, and Lincoln Navigator vehicles. At vehicle start-up, the Instrument Panel Cluster Assembly (IPC) may not function, showing a blank display. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Actions

Ford has notified owners, and dealers will reprogram the Instrument Panel Cluster Assembly (IPC), free of charge. The recall began March 8, 2019. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 19C03.

Documents (11)

• Non-Compliance Notice 573 Report
• Recall Acknowledgement
• Manufacturer Notices(to Dealers,etc) - SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C03 Certain 2019 Model Year Nautilus, Navigator and Mustang Vehicles Instrument Panel Cluster Reprogramming
• Manufacturer Notices(to Dealers,etc) - SUBJECT: NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Compliance Recall 19C03 – Supplement #1 Certain 2019 Model Year Nautilus, Navigator and Mustang Vehicles Instrument Panel Cluster Reprogramming
• Miscellaneous Document - Ford Media Center Feb 13, 2019 FORD MOTOR COMPANY ISSUES THREE RECALLS IN NORTH AMERICA
• ISSUED Owner Notification Letter(Part 577)
• Recall Quarterly Report #1, 2019-1
• ISSUED Renotification Notice - June 2019
• Recall Quarterly Report #2, 2019-2
• Recall Quarterly Report #3, 2019-3
• Recall Quarterly Report #4, 2019-4