10.0

really awful
Crashes / Fires:
21 / 0
Injuries / Deaths:
19 / 0
Average Mileage:
24,280 miles

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« Read the previous 20 complaints

problem #23

Oct 082015

Ranger

  • miles
The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 15V322000 (air bags) however, the part to do the recall repair was unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Mason, MI, USA

problem #22

Jul 012015

Ranger

  • miles
I received a safety recall notice in July 2015 but still have not had my airbags replaced. Ford says that they do not have the parts available to replace them. Since this is an ongoing recall I would like to know how much longer I will have to drive around with defective airbags and what the NHTSA is doing to move Ford to replacing my airbags.

- Morro Bay, CA, USA

problem #21

Jul 012015

Ranger

  • miles
The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 15V322000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Gaffney, SC, USA

problem #20

Jul 272015

Ranger

  • miles
The contact owns a 2004 Ford Ranger. The contact received notification of NHTSA campaign number: 15V322000 (air bags) and stated that the part needed was not available within a reasonable timeframe to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the vehicle would receive the recall repair. The contact had not experienced a failure.

- San Francisco, CA, USA

problem #19

Jul 242015

Ranger 6-cyl

  • 0 miles
I received a recall notice for the passenger side airbag. There has been a partial recall for drivers' side airbags covering southern states only. As both passenger side and driver's side airbags are made by the same manufacturer, with similar or identical inflators, why has the partial recall for driver's side airbags not been extended to all states, as for the passenger side airbags" is there a recall in the works for the driver's side airbags" thanks, ..updated 08/27/15

- Fircrest, WA, USA

problem #18

Apr 232015

Ranger

  • 27,000 miles
The contact owns a 2004 Ford Ranger. The contact stated that the air bag warning lamp started flashing and then remained illuminated. The vehicle was not included in NHTSA campaign number: 14V343000 (air bags). The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 27,000.

- Meridian, ID, USA

problem #17

Dec 262014

Ranger

  • 180,000 miles
The contact owns a 2004 Ford Ranger. The contact stated that while driving at 60 mph, the air bag warning light illuminated. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA campaign numbers: 14V787000 (air bags) and 14V343000 (air bags) however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The failure mileage was 180,000.

- Chipley, FL, USA

problem #16

Mar 202015

Ranger

  • 200,000 miles
The contact owns a 2004 Ford Ranger. The contact received notification for NHTSA campaign number: 14V787000 (air bags). The vehicle was taken to the authorized dealer for repair. The dealer attempted to repair the vehicle, but were unable to put the components back together to start the vehicle. The contact asked two mechanics and they were not able to determine why the vehicle failed to start. Upon further inspection, the contact noticed that the battery wire and another unknown wire were disconnected. The contact connected the wires and the vehicle restarted. The dealer failed to remedy the recall repair. The manufacturer was notified of the failure. The approximate failure mileage was 200,000.

- Lufkin, TX, USA

problem #15

Jan 152014

Ranger

  • 130,000 miles
The contact owns a 2004 Ford Ranger. The contact stated that the air bag warning light illuminated and the air bag alarm sounded continuously. The failures recurred numerous times. The vehicle was not diagnosed or repaired. The contact was made aware of NHTSA campaign number: 14V787000 (air bags); however, the VIN was not included. The manufacturer was not notified of the failures. The approximate failure mileage was 130,000.

- Scottsdale , AZ, USA

problem #14

Nov 192014

Ranger

  • miles
NHTSA website states airbag recalls for 2004 Ranger on both driver and passenger side, and Ford hotline confirmed recall 14bo4 for this vehicle VIN. Local dealer made apt for 11/28/14 for recall but on driver side only, but why this appointment because Ford hotline says no parts until 1st qtr 2015 but your website VIN check says 0 recalls. What gives" does NHTSA know what is really going on"

- Brandon, FL, USA

problem #13

Oct 152010

Ranger

  • 98,000 miles
The contact owns a 2004 Ford Ranger. While reversing, the front driver and passenger air bags deployed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 98,000.

- Blue Springs, MO, USA

problem #12

Sep 132014

Ranger 4WD 6-cyl

  • 180,000 miles
Air bags did not deploy during a front-end collision. This vehicle was involved in a front end collision. A vehicle attempted to make a left-hand turn into the path of this vehicle. This vehicle hit the passenger side of the other vehicle, departed the road way and impacted a corner reflector pole. The impact with the pole resulted in the front end being pushed into a V-shape and significant damage. The driver of this vehicle was wearing her seat belt and was 28 weeks pregnant. The air bags did not deploy. Driver was uninjured, but did start having contractions. Driver went to the hospital and was monitored for several hours until contractions subsided and tests were completed to verify placenta had not ruptured.

- Dover, PA, USA

problem #11

Oct 172013

Ranger 6-cyl

  • 114,000 miles
The SRS passenger airbag on/off switch has a lightbulb that is hard wired into the board inside the switch module. It has a relatively short life span, and when the bulb burns out is causes the module to deactivate the SRS airbags in both the driver's side and the passengers side. This causes the occupant(s) to be unprotected as the airbags cannot deploy in the event of a collision. This is the 2nd occurrence of this in my vehicle in the last 4 years, and from what I have been able to glean in online research, this is a "known" problem...and no doubt one that Ford Motor Company is aware of, or should be aware of the existence of the problem, as I personally have reported this to Ford Motor Company. Ford Motor Company's willful neglect to remedy this situation by not changing the switch to allow for the easy and inexpensive replacement of a $1 led lightbulb to allow either the owner of the vehicle or a qualified automobile mechanic with the capabilities of testing for the continuity of the device is being done for the greed of the bottom line, and their total lack of care for the safety of the vehicle occupant(s). I have personally placed a call, and left a voice message on 10/29/13, for [xxx], Ford Motor Company's general counsel, to call me to discuss the issue, without the decency of a return call in over 24 hours. In the event that Ford Motor Company does not acknowledge this defect as a major safety defect...which to correct each time costs the owner of the vehicle somewhere in the neighborhood of $150 to $200 for the replacement "oem" part and labor, and also does not reimburse me for these (2) expenses, I will file a suit in U.S.federal court for the northern district of New Hampshire for the recovery of the actual, compensatory and punitive damages, as well as the possibility of expanding this to be a "class" filing.

- Litchfield, NH, USA

problem #10

Jan 122010

Ranger 6-cyl

  • Automatic transmission
  • 60,000 miles
The contact owns a 2004 Ford Ranger. He stated that the passenger on and off switch remains in the on position and that it has failed. The light air bag light is illuminated on the dashboard; however, no one has turned the air bag switch on. The mechanic performed a diagnostic test and confirmed that the switch has failed. The contact stated that the air bags have also malfunctioned. The Ford manufacturer has been contacted and they stated that there were no related recalls for his year, make and model vehicle. Ford has also stated that the repair parts are not available. The failure continued to occur. The repairs will be done at the owners expense. The failure and current mileages were 60000. Updated 02/17/10.

- Litchfield, NH, USA

problem #9

Dec 152008

Ranger

  • 60,000 miles
While driving my 2004 Ford Ranger, only had 60,000 km's on it, down the highway at about 80 kmph, the left side of the rear axle broke, as I was going over a bridge causing loss of control and striking a bridge, tearing up 20 feet of guard rail and railing 5 times. The air bags also did not deploy as they should have as front bumper hit bridge rail directly. Was cleaned up by police and tow company. Insurance company had the vehicle and believe they may have scraped it as they did not want it on the road again.

- Tofield , 00, USA

problem #8

Apr 152009

Ranger

  • 139,000 miles
The contact owns a 2004 Ford Ranger. While driving approximately 40 mph, the vehicle crashed into a tree. The contact was not wearing a seat belt since the vehicle is used to deliver mail. The air bags did not deploy. Due to medication, the contact fell asleep while driving. There were no passengers in the vehicle. The contact was injured. The insurance company was notified. The failure mileage was 139,000.

- Utica, MS, USA

problem #7

Apr 052009

Ranger

  • miles
The contact owns a 2004 Ford Ranger. While driving approximately 20 mph, the contact struck a patch of ice. Her vehicle crashed into the passenger side of another vehicle. Her vehicle was completely destroyed and none of the air bags deployed. The contact sustained moderate injuries. She did not notify the dealer or the manufacturer. She has a copy of the police report and pictures of the failure. The VIN and mileages were unknown.

- Chicago, IL, USA

problem #6

Jun 262008

Ranger 6-cyl

  • Automatic transmission
  • 60,000 miles
The contact owns a 2004 Ford Ranger. The contact stated that the cruise control and horn worked intermittently. The dealer stated that the clock spring needed to be replaced. The contact did not notice any differences beforehand. The current and failure mileages were 60,000. Updated 10/16/08 updated 10/15/08.

- Rochester, NY, USA

problem #5

Jan 152007

Ranger 4WD 6-cyl

  • Automatic transmission
  • 60,805 miles
I had an accident at stowe mtn. Resort on route 108 that involved a front end collision about 20 degress from front center of the Ford Ranger truck. I hit a stone wall at about 25 to 30 miles an hour and the frame of the truck has to be replaced by insurance. Damage was $6922.77 before the repair has been completed in damage. Hit a wall and Ford says no problem with truck as far as air bags, but they did not deploy. The driver nor front passenger air bag deployed! contacted dealer and Ford and they say there is no complaint because the air bag did not malfunction. Hit wall with truck, Ford Motor Co. Consumer complaint in Florida (800 number),and dealer, formula Ford of barre, vt.

- Williamstown, VT, USA

problem #4

Dec 022004

Ranger

  • Automatic transmission
  • miles
While driving at 50 mph consumer's vehicle collided with another vehicle head on. Upon impact, the airbags failed to deploy, resulting in minor injuries.

- Overland Park, KS, USA

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