10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 81,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving my 2004 Ford Ranger, only had 60,000 km's on it, down the highway at about 80 kmph, the left side of the rear axle broke, as I was going over a bridge causing loss of control and striking a bridge, tearing up 20 feet of guard rail and railing 5 times. The air bags also did not deploy as they should have as front bumper hit bridge rail directly. Was cleaned up by police and tow company. Insurance company had the vehicle and believe they may have scraped it as they did not want it on the road again.
- Tofield , 00, USA
: the contact stated while the vehicle was taken to the dealer for regular maintenance, the tires were worn. Upon inspection, the technician discovered the rear suspension settled after a period of time and resulted in excessive wear in the middle of the tires. The vehicle is currently undergoing additional testing before repairs are made.
- Fredonia, WI, USA
We noticed extreme tire wear on the Ranger front tires, which at the time had 7840 miles on it. I immediately took the vehicle to bay harbor Ford. The service person explained that the tires were only warranteed for 12 months or 12,000 miles. On April 27th, I arrived early and spoke to the service manager, Mr. Jim basilotto. He looked at the vehicle and agreed there was an alignment problem. I explained that the vehicle is garage kept and it is only driven back and forth to work on the local roads. The vehicle has never been off- road or even on bad roads and never traveled farther than port charlotte, fl. She or I can not ever remember hitting a pothole that would come close to causing a problem. The service people put the car on the lift and checked the tie rods by trying to wiggle them while the vehicle had its full weight on the tires. ( I personally check front end parts by raising the wheels off the ground and check for play in the ball joints also) the tire pressure in all 4 tires was low (lower 20 psi) and they added air. Again the tire pressure is as it was when it left the showroom. It is our conclusion that the alignment problem had to exist when we left the dealership with the vehicle and should be covered under the warranty. In comparison, my 2001 Explorer has 53,000 miles on it and the tires are in great shape. It has been off road on many occasions, through the worst bone jarring potholes on the cross bronx expressway and never had any alignment problems. I now have to pay to get a wheel alignment and a new set of tires for the Ranger and it only has 7845 miles on it. I feel that the dealership should have covered the tires and alignment under the 3 year, 36,000 mile bumper to bumper warranty.
- Rotonda West, FL, USA
- Waterford, CT, USA