10.0
really awful- Crashes / Fires:
- 6 / 0
- Injuries / Deaths:
- 4 / 0
- Average Mileage:
- 12,892 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Been over a year waiting on unsafe airbag replacement
- Joppa, MD, USA
Takata recall - I'm waiting for this to be fixed but I don't think there are replacement parts or a solution. The interim fix is to not use the passenger seat. This means that on 1 person can safely use my truck (the driver).
- Jackson, NJ, USA
Takata recall
- Lee, MA, USA
Takata recall
- Hopedale, MA, USA
Takata recall
- Bowdon, GA, USA
Takata recall: Went to Ford dealership 2 to request fixing of air bags. Both times was told Ford has not got the airbags available to fix vechile.first time June 2016, and again Oct.2017.
- Snow Camp, NC, USA
Takata recall- notified of a recall June 2016 and have been waiting for replacement, none is available
- Farmington, UT, USA
Takata recall. The contact owns a 2007 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called johnson-sewell Ford-Lincoln (3301 us-281, marble falls, tx 78654; 830-693-5577) and was informed that the part for the repair was unavailable. The manufacturer stated that the remedy was not available. The VIN was invalid. The contact had not experienced a failure. VIN tool confirms parts not available.
- Johnson City, TX, USA
Takata recall was issued on June 1, 2016 and has yet to be remedied.
- Centerburg, OH, USA
Takata recall. The contact owns a 2007 Ford Ranger. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2016. The dealer (bill cole Ford Lincoln, 2119 greenup ave, ky, 41101) stated that the parts were unavailable for the repair. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available...updated 12/11/17
- Portsmouth, OH, USA
I have not had an accident or injury of any kind. I was simply informed through the mail and by the Ford dealership near my home of the defective airbags.
- Las Vegas, NV, USA
Takata recall: I am concerned that there is still no resolution to the air bag problem.
- Oklahoma City, OK, USA
Takata recall. After receiving a recall notice from Ford Motor Co., I have contacted the Ford dealership where we purchased the vehicle in question (shamaley Ford el paso, tx). Apart from the fact that the customer service experience at shamaley Ford is feckless and very unpleasant, they have yet to provide a clear and concise explanation or timeline regarding the repair / replacement of the airbags present in our vehicle. It has been over a year, and no information regarding the recall has been provided by either Ford Motor Co. Or shamaley Ford.
- El Paso, TX, USA
Takata recall: When and how is this issue to be resolved?
- Greenwood, IN, USA
Takata recall. The contact owns a 2007 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called gilbert Ford at (863) 763-2121 (3175 U.S. highway 441 South, okeechobee, fl 34974) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. VIN tool confirms parts not available/parts distribution disconnect.
- Okeechobee, FL, USA
The contact owns a 2007 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Thoroughbred Ford (8501 N boardwalk ave, Kansas City, mo 64154, (816) 505-1818) was contacted, but unable to remedy the vehicle due to the lack of parts. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Gladstone, MO, USA
The recall for my airbag is incomplete as the dealer has not yet found a proper remedy for the problem. I'm concerns for my safety and my passengers.
- Miami, FL, USA
The contact owns a 2007 Ford Ranger. The contact stated that NHTSA campaign number: 16V384000 (air bags) exceeded a reasonable amount of time for repair. The contact received the recall notification in July of 2017. The manufacturer advised the contact they were working to have parts available soon and the contact would receive the second notification when parts became available. The contact had not experienced a failure. VIN tool confirms parts not available.
- Dacula, GA, USA
Takata recall. The contact owns a 2007 Ford Ranger. The contact received notification of NHTSA campaign number: 16V384000 (air bags). The part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the beshore and koller Ford dealer (4370 N george street, manchester, pa 17345; 717-266-3651 or 888-960-8480) and was informed that the parts were not available, and they were not sure when they would arrive. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 10/25/17 updated 10/26/2017
- Dover, PA, USA
- Fairbanks, AK, USA