10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 11,214 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Due to a defective sensor power brakes and power steering malfunctioned, causing the vehicle to run up a curb and into a building. There is a tsb bulletin on this safety problem.
- Madison, WI, USA
Steering exhibits groan or shudder with some loss of assist when recovering from a right turn. Ford has issued over 10 technical service bulletins on this matter. Dealer and Ford Motor Contacted. Ford motor took information and indicated that no assistance will be offered to fix this problem. Repairs estimated at $500. I am concerned about the slight loss of power assist in recovering from a turn which could contribute to loss of control.
- Canton, OH, USA
Was informed by dealership that this was caused by their repair of my transmission, however, I am to pay for the repair for this myself. What is wrong with this picture? they break it, I pay for it to be fixed. This is Ford quality is job1 at its best.
- Summerville, SC, USA
Power steering is lost and battery-warning light comes on for about 5 to 10 seconds whenever I drive through a puddle more than about an inch deep. Ford seems to be aware that this is a defect (they said the part replacement was mandatory and covered by warranty), but the dealership still wants me to continue to drive the car --at the height of South Florida's rainy season-- for another week while a part is on order for the repair. They don't seem to appreciate how dangerous it is to drive with intermittent loss of power steering (if they did, they would use a faster method to ship the replacement part).
- Fort Lauderdale, FL, USA
While driving approximately 10 to 15 mph turning through a water puddle, the vehicle looses power steering with no warning. Dealer has been notified.
- Davie, FL, USA
On several occasions, especially during or after a rainfall, when driving through standing water which caused an upward splash under the right front, the engine died, causing loss of power. Engine would restart as soon as vehicle cleared the deep water area, but a squealing of the power steering would follow for about 30 seconds. Dealer aware of problem, but ha syet to replac eparts.
- Germantown, TN, USA
While driving over puddles vehicle loses power steering. Also alternator malfunctioned. Dealers have no remedy for problem.
- Miami, FL, USA
- Lorton, VA, USA