10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 38,077 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
While driving 2 mph, the driver heard a loud noise coming from the front of the vehicle. The driver was able to maintain control of the vehicle and pulled over. The consumer noticed that the right front coil spring was broken. The vehicle was taken to the dealer for inspection.
- Hamilton, NJ, USA
While backing out of the garage, the front coil springs failed without warning. As a result, it punctured the front tires and damaged the front passenger side rim. The cause has yet to be determined. Please provide additional information.
- Niagara Falls, NY, USA
I just read about a NHTSA recall concerning 1999 Ford Taurus sedans and the fracturing of the front coil springs. We own a 1999 Ford Taurus station wagon and one of our front coil springs fractured a few months ago. We live in a cold weather state. Does this recall cover station wagons? if not, I request an investigation into my complaint.
- Detroit, MI, USA
Front coil spring failure resulting in the rupture and destruction of a tire. Replaced both front springs and tire. Parts not available.
- Fredonia, NY, USA
1999 Ford Taurus coil spring failures. The front coil springs had broken at low speeds. They opened up the front tire like a can opener. The sharp broken edge of the spring stuck into the tire as it rotated.
- Elmira, NY, USA
Spring broke in two requiring replacement.
- Canton, MI, USA
While vehicle was parked in driveway the front coil spring snapped and punctured the driver's side front tire. The spring was hooked into the tires, so the consumer was unable to remove the tire. Vehicle was towed to the dealership, and dealership indicated this was a common problem which could be due to a factory defect in the spring. The part tag no. XF12-5310-ala. Code no. Kik.
- Stoneham, MA, USA
Backing out of driveway (right) coil spring broke and punctured my tire.
- Westland, MI, USA
Employee was driving a 1999 Ford Taurus sedan when front suspension spring broke and tore front left tire apart. Event was not proceeded with any warnings. Vehicle transported to Ford dealership where front springs replaced under waranty.
- Marcy, NY, USA
1999 Ford Taurus was started in the garage, placed in reverse, and rolled back 1 foot when there was a loud bang and the front of the car dropped. Left front coil spring had broken and severed the inside of the tire. Car was towed to the mechanic where he determined that the strut and spring and tire needed to be replaced. Note - this complaint is the subject of ODI investigation # PE 02-080 prompted by IE02-103. A search of the internet reveals this is an ongoing problem with the Ford vehicle in the "rust belt".
- Center Harbor, NH, USA
1999 Ford Taurus --upon entering the vehicle a very loud bang was heard. No damage was noted after inspecting the vehicle. Apparently the front spring/coil broke into two pieces - we are told this is highly unusual and almost always due to a manufacturer defect. Upon attempting to move the car, the tire was subsequently gashed into two pieces also and the car abruptly went down on the passenger front side, and eventually towed away. Fortunately the car was in very slow motion at the time of the break of the front spring. I have read about other owners that had this occur and thought I better make you aware that yet another has occurred.
- Hamlin, NY, USA
Upon starting the vehicle there was a grinding noise, then, a loud bang was heard while reversing. The noise occurred because coil spring broke and punctured the front left tires. Left front coil spring, sway bar and tire were replaced by the dealer.
- Kane, PA, USA
Both front coil spings of my 99 Taurus failed catastrophically while my 16 yr old son was driving. A share of spring shredded the right front tire, nearly causing a serious accident with this brand new driver. I have the parts as well as digital photos available. Only 54000 miles on vehicle.
- South Fork, PA, USA
Coil spring broke and punctured the front passenger side tire while reversing. Vehicle was towed to the dealership.
- Buffalo, NY, USA
The left front coil spring broke causing the tire to rupture. This happened in a parking lot at low speed.
- Saint Paul, MN, USA
Driver started the vehicle, placed it in reverse and driver's side front coil spring punctured the driver's side tire.
- Rockford, MI, USA
While accelerating on an on ramp to the interstae going approximately 35-40mph there was a loud bang orginating from the vehicles front left side. This turned out to be broken front left coil spring which punctured the front left tire. This resulted in an over $900 service bill.
- Rochester, NY, USA
Driver side coil spring failure resulting in puncture of driver side tire. Car repaired at dealer. Both srings and left strut bearing replaced. Ford declined to cover any cost. This was my wife's car and frequently carries the family, luckily failure was at low speed and did not put my family at risk but my feeling is Ford has a serious safety issue in a design which allows for a drive tire puncture to occur. I still have coil spring that failed.
- Rochester, NY, USA
Investigation of 1999 Ford Taurus front suspension coil springs. The front driver's side coil spring broke suddenly and punctured the tire.
- Burlington, MA, USA
- Eagle River, WI, USA