10.0

really awful
Crashes / Fires:
5 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
12,108 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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« Read the previous 20 complaints

problem #12

Mar 262001

(reported on)

Taurus

  • miles
Brake pedal was on soft side. Would only go 3/4 before brakes catch. Vehicle felt as if it was coasting whenever brakes were applied. Took to dealer, and a diagnostic test was done. Nothing was found.

- Yonkers, NY, USA

problem #11

Feb 282001

Taurus

  • miles
Braking for a stop at bottom of a slope, suddenly accelerated... stood up on brake pedal in order to stop at all.

- Ann Arbor, MI, USA

problem #10

Jan 312001

Taurus

  • Automatic transmission
  • miles
Vehicle was in an head-on accident at 35 mph none of safety features worked, including air bags/seat belts, and brakes. Dealer has been contacted.

- Slater, SC, USA

problem #9

Jan 202001

Taurus

  • miles
When applying brakes at 25 mph pedal would go to floor. Also, engine would make a loud grinding sound. This problem has occurred once on snowy road, and twice on dry road. Vehicle been in dealer shop on several occasions, and unable to correct problem. Please feel free to provide any further details on this matter.

- Mountain Home, ID, USA

problem #8

Jan 072001

(reported on)

Taurus

  • miles
My father took his Taurus to the dealer for brakes. While there they reprogrammed the computer. When they did this they put the wrong code in causing the vehicle not to start. When he called them to find out why they had reprogrammed the computer he was told that there was a risk of fire and explosion. His complaint is 1) if there is such a high risk of fire and explosion with the 2000 Taurus why hasn't a recall been issued, and 2) if the risk is low, why are they making this repair without the owners knowledge or conscent. Please contact him at the number I have provided as soon as possible to discuss this further. Thank you :-) ps I have submitted this complaint on behalf of my father. Any info left out he can provide.

- Pine Bush, NY, USA

problem #7

Jan 092001

(reported on)

Taurus

  • miles
Brakes are acting erractically, brakes will go to floor, and sometimes harden up. Dealer cannot determine cause.

- Kensington, OH, USA

problem #6

Oct 192000

(reported on)

Taurus

  • miles
A noise occurred within rear brakes when brakes were applied, and when the vehcile was in reverse, cause unknown.

- Salinas, CA, USA

problem #5

Sep 252000

Taurus

  • miles
Since may of 2000 there was a problem with the starter system jamming. Consequences of down systems...such as windshield wipers, ABS, traction control, turn signals, A/C and blower. One incident led to complete shut down of car...dead would not start. Dealer replaced two starters and then one "starter switch'. that failed as well and dealer tried to repair on 9/25/2000 and confessed they could not and that they had conferred with Ford before last two repairs and they said Ford knew of this problem and didn't expect a fix till 4th qtr.. they told me there is no safety issue here and I question that because my car whent into complete shut down of all systems and dealer couldn't even start it.

- Brick, NJ, USA

problem #4

Sep 252000

Taurus

  • miles
Since may of 2000 there was a problem with the starter system jamming. Consequences of down systems...such as windshield wipers, ABS, traction control, turn signals, A/C and blower. One incident led to complete shut down of car...dead would not start. Dealer replaced two starters and then one "starter switch'. that failed as well and dealer tried to repair on 9/25/2000 and confessed they could not and that they had conferred with Ford before last two repairs and they said Ford knew of this problem and didn't expect a fix till 4th qtr.. they told me there is no safety issue here and I question that because my car whent into complete shut down of all systems and dealer couldn't even start it.

- Brick, NJ, USA

problem #3

Jul 272000

Taurus 6-cyl

  • miles
I purchased a 2000 model Ford Taurus LX from marietta Ford on 7/10/2000. The VIN # is [xxx]. on 7/27 my wife was involved in a collision while driving this vehicle. Upon investigation and repair the airbag sensors failed, causing the airbags to not deploy. The traction control system malfunctioned, causing the brakes and wheels to lock and making the vehicle unable to stop to avoid a collision. Ford has failed to take responsibility despite repeated attempts to contact them and forwarding them all the appropriate information. In light of the recent spate of defects reported from Ford, it appears they now have an additional issue. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Lawrenceville, GA, USA

problem #2

Sep 012000

Taurus

  • Automatic transmission
  • miles
Consumer was traveling about 25mph on a side street while it was raining at that evening. She was going down a mountain hill and vehicle stalled without prior warning. Vehicle started to slide to left into the cross lane. She applied brakes, and there was no response. Then, she slammed into a mud enbankment. Started vehicle up, and she drove away to the service department. A week before that incident, service department kept vehicle for five days. Mechanic gave her serveral pages of investigation of vehicle, and told her that she had to use summer blend gasoline so that her vehicle wouldn't stall.

- Placerville, CA, USA

problem #1

Jul 272000

Taurus

  • miles
While driving ABS braking system malfunctioned, causing wheels to lock up in dry conditions, which had a 36 feet long of skid marks, and resulted in a frontal impact. Driver's and passenger's air bags did not deploy, and did not protect the occupants in this crash.

- Lawrenceville, GA, USA