10.0
really awful- Crashes / Fires:
- 2 / 0
- Injuries / Deaths:
- 2 / 2
- Average Mileage:
- 55,879 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Hello, I have a 2001 Ford Taurus purchased used from pundmann Ford Feb. 2003. A few days ago I noticed a large piece of coil spring under the car. Thinking that the spring was from the front and related to the shields that were installed under a previous recall I took the vehicle to the dealership and was told that both rear springs were broken. How can a vehicle that has not suffered harsh winters and is only 6 years old have broken springs" my trunk is never weighted down and I do not tow anything. Did the rear springs come from the same vendor that supplied the defective front springs" as far as I know this is unheard of, even the service representative was surprised. The Ford service representative also stated that the vehicle "should not have passed the state safety inspection with these broken springs". I was told by Ford customer care that they were not required to do anything at this time. 4/23/07
- St. Peters, MO, USA
Driving at low speed, and heard a load "pop" from the driver rear side. I was directly in front of a Firestone service center and immediately pulled in. Under car inspection showed the rear coil had broke and cut through the inner side wall of the tire. Technician said another 500 feet would have caused the tire to blow. If I had been at highway speed a serious accident would have occurred. The Firestone manager states they see this problem often on Taurus/Sable models. I knew there was a recall on the front springs (I had the vehicle in for the recall to check/replace). I contacted my local dealer for details on what to do for rear spring re-call and was told they know of no problem with rear coils. I find this statement hard to believe, since the Firestone repair center see cars every month with this problem. I had both springs replaced, struts (damaged), tire replaced, and vehicle aligned ($1300 total). I have defective spring in my garage.
- Aurora, IL, USA
- the contact owns a 2001 Ford Taurus. While driving 55 mph\ the vehicle began making a noise. The dealer diagnosed the vehicle and stated that the failure was due to the rear coil springs and struts. The dealer confirmed that the failure was directly related to recall# 04V332000. The failure mileage was 76570, and the current mileage was 76620.
- Shirley , NY, USA
Detected a noise in wheel portion of automobile. Drove to local master mechanic who advised it was a broken right rear coil spring creating a sharp broken area that had scored the tire, and cut.
- Dayton, OH, USA
2001 Ford Taurus -- rear coil spring broke, then punctured left rear tire while my daughter was driving the vehicle to the dealer. Dealer needed to do approximately $700 in repairs.
- Pittsburgh, PA, USA
I just got through having the front coil springs replaced at the dealer under Ford "campaign" to fix the springs only if they are broke on my 2001 Taurus..now, not even three days later the car is back at the dealer to replace the rear springs. Why should people have to have an accident or worse possibly die because of a spring failure that everybody and their brother knows is going to happen on these Taurus'?
- Interlochen, MI, USA
While parked, the rear coil springs on both the drivers side and passenger side have fractured and parts of the coil have fallen to the ground. Ford motor has acknowledged a problem with the front coil springs by issuing a recall but yet does not acknowledge this obvious problem with the rear coil springs and issue a recall for this defect.
- Clive , IA, USA
2001 Ford Taurus. Rear suspension coil broke. Flatten tire and place large groove around total tire on the driver's rear side. This should be cover just like the front was.
- Lexington, KY, USA
Right rear spring snapped in half while driving and part of the spring scored the tire and it went flat. Need new rear spring and tire.
- Lyndhurst, NJ, USA
My 2001 Taurus was taken in to get brakes checked. They found both rear coil springs broken. I was told, when this happened to my last car - Mercury- that this had been fixed. Since I drive for a living it could have caused a big problem. Ford has know about this for at least 10 years and hasn't done anything yet. This should be covered by a warranty.
- Rochester Hills, MI, USA
- the contact owns a 2001 Ford Taurus with an odometer reading of 119288 miles. The rear coil springs O failed; this was noticed by a routine vehicle inspection. The contact stated that the failure was the same as recall 04V332000 regaeding suspension front:springs:coil springs. The contact took vehicle to the dealer, and he was told that the rear coil spring were not covered by the recall. Bl.
- Freeville, NY, USA
Rear right coil spring broke.
- Eden, WI, USA
2001 Ford Taurus 86000/km performing routine tire rotation / noticed broken rear coil spring on passenger side / no recalls / replaced coil spring / finished replacement / road test / drove approx. 8 ft. To exit driveway / bang/snap / broken rear coil spring on driver side / temperature at that time approx. (neg) -12./ have yet to replace fractured spring on driver side..
- Halifax, 00, USA
- the contact owns a 2001 Ford Taurus. The contact has stated that the right rear coil springs failed. While getting the tires changed the mechanic notice dthat the rear coil spring fractured. The contact called the dealer and the manufacturer about the failure, and was told that the recall and the extended warranty were only for the front coil springs. There is currently an open investigation, PE05-054 for rear coil spring failures. Updated 2/16/2007 -
- Woodland, PA, USA
- while driving the 2001 Ford Taurus at 50 mph the contact heard a rubbing sound and the tire blew. The contact maintained control of the vehicle and pulled it to the side of the road. The contact used the spare tire, and drove the vehicle home. Two days later, the vehicle was taken to the dealer and the vehicle was repaired. The contact believed that the rear coil springs should be included in the recall number 04V332000. Updated 02/22/07.
- East Peoria, IL, USA
- the contact took the 2001 Ford Taurus to dealer for service on 01/05/07. The dealer stated that both rear coil springs broke, and that it was a safety hazard because they could possibly puncture a tire and cause an accident. The contact stated that she notified Ford, but they stated that there wasn't any recall on the rear coils at this time. Update 4/9
- Sunman, IN, USA
One winter morning I pulled my 2001 Ford Taurus out of my garage to do some errands. Because I had some snow build-up on the back passenger side rear wheel, I figured the light grinding noise was from the buildup. When I pulled unto the street and reached higher speeds (about 45), the noise stopped leading me to believe that the snow had fallen off. After about 4 miles of driving, I reached the location I was going to. I got out of my car and noticed the back end sagging. I kept walking around my car to get my 22 month old son out when I realized I had a flat tire. After taking the tire off to replace it with the spare, I took a closer look at the tire. A grove had formed perfectly around the lower wall of the tire. I took the tire in to be replaced and asked that they check out the cause. After being reassured that it was okay but should be looked at more closely, I drove 2 miles home. Once at home the tire was removed again only to again see the deep grove in a brand new tire. Closer inspection of the car resulted in finding a broken coil spring the had been rubbing on the tire and had cause rapid air deflation after no more than 4 miles of driving. Needless to say, the tire, the coil springs, and the rear struts had to be replaced at the tune of nearly $700. I was thankful that I had forgot to take out all the warm winter clothes out of my car that we had used the night before to go sledding; I was able to keep my son warm on a cold and fridged day where I was trapped with a flat.
- Neenah, WI, USA
Took 2001 Ford Taurus in for routine maintenance check and oil change. Mechanic found the two rear spring coils were broken and could pose a danger if they puncture the rear tire(s). We will have to pay out of pocket to replace the rear spring coils as I refuse to drive with the broken coils with my infant in the car and risk the possibility of a tire blowout and crash. We had the recall work done on the front spring coils to have the shield put in. Why didn't Ford also have a recall done to have shields put on the rear spring coils?
- North Kingston, RI, USA
Uneventful failure of both rear coil springs while car was parked. The broken right rear coil spring was very close to inside wall of the tire. This was observed on June 9, 2006 during a routine tire rotation. A clamp was installed to stop the failed spring from moving closer to the tire. I am not comfortable with this temporary fix, however I can not afford to have the springs replaced either.
- Verona, WI, USA
- Moline, IL, USA