10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 81,157 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Went to pull out of my integral garage and a 6 inch piece of the left rear coil spring fell out on the garage floor.
- Trafford, PA, USA
Found broken left rear spring on 2002 Ford Taurus. Seems to be very common complaint and potentially dangerous.
- Butler, OH, USA
The contact owns a 2002 Ford Taurus. While driving 30 mph, the contact heard a loud thumping noise coming from the rear of the vehicle. He was able to safely maneuver the vehicle to his destination. Upon reviewing the failure, he noticed that the rear passenger side of the vehicle was lower than any other side. He concluded that the coil spring failed. The contact has not taken the vehicle to the dealer for inspection and no repairs have been performed. He is in the process of notifying the manufacturer. The failure mileage was 103,000 and current mileage was 106,000.
- Mechanictown, OH, USA
I have had both rear coil springs and one of the front coil springs break on my 2002 Ford Taurus. The front one broke yesterday and damaged the front tire and I just bought the tires three weeks ago. Now I have to replace both front coil springs and buy a new tire which is not cheap. Coil springs if made right should not be breaking this easy.
- Baltic, OH, USA
A rear coil spring fractured on a the left rear suspension, puncturing the tire and causing it go flat.
- Fitchburg, WI, USA
The contact owns a 2002 Ford Taurus. While driving less than 35 mph, the rear coil springs failed and punctured the tire. The dealer and manufacturer could not assist with the repairs because there were no recalls on the failed component. Currently, there is an open investigation pertaining to the front coil spring failure, but not for the rear springs. The failure and current mileages were less than 40,000.
- Ottawa, OH, USA
2002 Ford Taurus rear coil spring broken. Front coil spring failure approximately one year ago and repairs were made. I am aware the rear coil spring failure is also a well-known problem with the 2002 Ford Taurus. This problem needs to be addressed and resolved as soon as possible before severe injuries occur.
- Twinsburg, OH, USA
I purchased a new 2002 Ford Taurus in Nov. 01'. I have had three coil spring break. The first one was on 2/16/07. I was backing out of my driveway and my front left tire blew. Had to have it towed to a garage. They had to replace the broken coil spring and front left tire and both front ball joints. On 5/15/08 during my state vehicle inspection, the inspection garage notice that one of my back coil springs was broke. I had to have it replaced. On 1/13/09, once again I was backing out of my drive and my front right tire blew. Once again I had to have my car towed to the garage. The front right coil spring was broke. I have to have it replaced along with a new tire. I called Ford Motor Co. Customer service and they said there was no recall on 2002 Ford Taurus coil springs and could do nothing about it. I have since learned there was a recall on Ford Taurus coil springs for model years 1999-2001 & again for Ford Taurus coil springs for model year 2003. I have researched this online and have learned there are 100's if not more complaints about 2002 Ford Taurus coil spring breaking. This situation is very upsetting. I worry every day wondering if a coil spring is going to break and blow my tire while I'm driving. I think it is an outrage that a company as big as Ford cannot do something to correct such a defective piece of equipment.
- Morrisdale, PA, USA
2002 Ford Taurus ses purchased 12/31/01. Front coil spring broke, slashed tire as I backed out of garage. On inspection, a piece of the strut broke and had to be replaced. Also a rear coil spring was broken and strut was damaged. Now having to replace 4 coil springs, the struts and 4 tires. $1700, with only 56, 000 miles on the car. I will contact Ford about this. There was a recall through 2001 and many documented incidents on the internet chats about the 2002 coil springs. I feel Ford should be accountable and should have included the 2002 model also in the recall. Please advise
- Toledo, OH, USA
We returned home after a five hour trip and parked in our garage, a while later returned to car to retrieve an item out of the car. When I sat down in the drivers seat I heard a loud "bang" that came from the rear of the car. Upon checking things out, I found that the rear drivers side spring had broken. The end result could have been much worse if this happened while traveling due to the fact that the sharp edge of the broken spring was really close to the inside of the tire. I have never seen a spring break like this before. I had a 2001 Taurus that had a recall for the front springs. The band-aid recall from Ford was to install a "shield" on the springs to keep them from puncturing the front tire if the spring broke. When this last issue happened last week, I done some checking and was shocked at the amount of complaints I found for the front and rear spring breakage on the Taurus. Ford is only recalling the 99-01 Taurus for the front springs. The Taurus has continued to have this problem beyond the 2001 model year and Ford has done nothing to help. Why don't I have this kind of problem with my 15 year old 170,000 mile Toyota avalon? when Toyota has a safety issue with any of their vehicles the step up and correct the problem including buying back thousands of their trucks. They must put a higher value on a persons life then Ford! this repair for the rear struts and springs was over $300 for parts alone. Now I'm worried about the front springs breaking while my wife is driving! I was looking to buy a 2010 new body Taurus later this year, but I have suddenly changed my mind. I see a new avalon in our family's future.
- Belmont, OH, USA
Right rear spring broke and gouged into tire. I had to replace both rear springs, tires, struts and retainers.
- Brookfield, IL, USA
Coil spring on vehicle broke.
- Cincinnati, OH, USA
My rear spring on the left side of my car snapped and slashed my tire as I was driving. The car is a 2002 Ford Taurus. From what I've read on many discussion boards this is a common occurrence with 2002 Ford tauruses. I think Ford should think about doing a recall for this particular problem being that there is a defect in their springs for this model.
- Vernon, NJ, USA
Both rear coil springs snapped into two pieces. The car has 54,000 miles on the odometer. I replaced both struts containing the springs and kept the old parts.
- Pittsburgh, PA, USA
My 2002 Ford Taurus broke a front spring and punctured my tire. This is the second time one of the springs has broken. In the summer of 2007 a rear spring also broke. I only have 32,000 miles on my car and take very good care of my car I was luck the last spring broke in my driveway but right before it broke I was driving in an ice storm. These 2002 Taurus need to be recalled before no one is in a serious accident. December 2008 I had a merry christmas because I was not involved in an accident.
- Lawrenceburg, IN, USA
Rear spring coil breaks causes adjacent tire puncture.
- Cleveland, OH, USA
Rear springs snapped in 2002 Ford Taurus. Causing the spring to slide into the side of the tire. Spring has signs of rust pitting, possibly causing the stress of the spring to snap.
- Lansing, MI, USA
2002 Ford Taurus V6 front coil spring broke and ruptured tire in 2006, rear coil spring broke in 2008. Front strut assembly including spring was replaced along with the tire.
- Pelham, NY, USA
Failure of both rear coil springs on 2002 Ford Taurus and possible damage to tires.
- Denver, CO, USA
- Bettendorf, IA, USA