2.3
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 66,631 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
A few days ago I got into my 2002 Ford Taurus and heard a twanging sound, not knowing what it was, I started the car, put it in reverse and my front drivers side tire went completely flat, what had happened is that the spring had broke, punctured my tire, and when I went in reverse, ripped a six inch hole in my tire. I had the car towed to the Ford dealership for repair. The original estimate for this repair was $390. Then yesterday, they called me to tell me that the back two springs were broken as well. This seems odd to me that three of four springs should all be broken at the same time, and pose a very serious safety hazard. If I had been driving down the highway and three springs had broke, I could be in very critical condition. The total of the repairs to replace all four springs came to about $550. Plus the cost of the tire under warranty which was about 12 dollars for the service charge.
- Warsaw, IN, USA
We have a 2002 Ford Taurus with aprox 45,000 miles. As my family was getting ready to enter the car we heard a loud "boom". the back end of the car seemed to be a bit lower than usual. As we tried to drive it out of the driveway there was a large amount of rubbing so we parked the car and called our local dealership. Today the mechanic let us know that the rear coil springs and struts are broken. This is a family car that is driven locally and has only a little over 45,000 miles on it. I see no reason for this failure whatsoever. This is the 3rd Ford vehicle between our family and my parents family that has had this happen with springs, struts and/or suspension bar. Fortunately all three times it happened before we were out on the highway. Ford is well aware of the problem. My father worked for Ford for 40 years and I can tell you the faulty parts are or were coming right out of monroe, Michigan. They know this yet keep using the parts. You would think after the recall on models up to 2001 that they would correct the problem but they have not. Is it going to take a death and lawsuit to keep Ford from brushing this under the carpet? there are complaints all over the internet from people with 2002 models and up having the coils and springs failing on both the front and rear of their vehicles. I truly hope that Ford will be forced to correct this problem once and for all. It is a truly dangerous situation. I fear for my safety and my children's safety.
- Clyde, OH, USA
Backed out of garage and both rear springs broke. No tire puncture so drove to dealer. Springs not covered under recall. Had both front springs replaced because they broke in May. Dealer replacing springs at my cost.
- St. Louis, MI, USA
Broken rear coil spring.
- Fayetteville, NY, USA
I own a 2002 Ford Taurus and have already had the right rear coil spring replaced because it broke. Today while sitting in my driveway the left front coil spring broke. I will now have to have this replaced also.
- Milan, MI, USA
Front and rear coil springs, 2002 Taurus. One broke in April, 2006, slashing the left front tire. Discovered that right rear was broken today during routine maintenance.
- Battle Creek, MI, USA
2002 Ford Taurus coils broke and punctured the tire and consumer would like reimbursement for repairs. The year before the problem with the coils, the dealer replaced the front stabilizer limb and strut connection. The consumer was informed by the manufacturer that there was no recall on his make and year, therefore, there was no defect.
- Niagara Falls, NY, USA
While exiting the driveway, front driver side tire went flat accompanied by a loud noise. The vehicle was moved to an independent repair shop (via flatbed truck) that found the coil spring & strut for that location & the right rear coil spring had fractured. The broken front spring ripped through the sidewall of the tire. Both springs were replaced, along with the strut & tire. There is a NHTSA recall, #04V332000 regarding the front springs; however this vehicle isn't included in the recall due to it's VIN.
- Schenectady, NY, USA
The right rear coil spring in the consumer's 2002 Ford Taurus became rotten and broke and punctured the tire. The consumer is aware of a recall on the Mercury Sable and believes his vehicle should be included in the recall. The consumer contacted the manufacturer for reimbursement but they refused to cover the cost of repair.
- Broadalbin, NY, USA
: the contact stated while pulling out of the driveway, the front driver side tire went flat. The vehicle was towed to an independent repair shop that determined the coil spring in that location and the rear passenger spring had fractured. Both coil springs were replaced. There is a NHTSA recall, # 04V332000, regarding the front coil springs; however, it is not included in the recall due to the VIN.
- Schenectady, NY, USA
: the contact stated twice while driving 40 mph the rear passenger side coil spring caused the tire to blow out. Upon inspection the dealership determined the rear coil springs needed replaced. After replacing the rear coil springs a noise came from the rear of the vehicle. After the dealer replaced the rear shocks the noise went away. The alternator was replaced. Updated 07/05/06.
- Andover, NJ, USA
I made a corner and heard a rubbing then a loud pop. The rear spring broke and stabbed the rear tire making it blow out. The car jerked hard but was able to keep control. The spring is sticking out about two inches hitting the side wall of the tie.
- Bristol, RI, USA
Broken rear coil spring on my 2002 Ford Taurus.
- Maidstone, 00, USA
: the contact stated while the vehicle was parked, it was determined the left rear tire was flat. Upon initial inspection, the left rear coil spring was fractured and pointing toward the tire. The vehicle was not inspected by the dealer.
- Brunswick, OH, USA
: the contact stated while regular maintenance was performed on the vehicle, the independent repair shop determined the rear coil springs had fractured and need to be replaced.
- Indianapolis, IN, USA
(1) was exiting driveway at low speed. (2) right rear coil spring fractured and punctured tire side wall causing rapid deflation. Due to low speed their was no loss of control. (3) right and left rear springs, struts and tires replaced old parts not available.
- Raritan, NJ, USA
2002 Ford Taurus: Failed pa state inspection in April 2006 due to both rear coil springs being broken. Had to have both replaced in order to pass inspection.
- Wexford, PA, USA
I have a 2002 Ford Taurus on which the left rear coil spring fractured and punctured the left tire.
- Sussex, NJ, USA
: the contact stated while pulling out of the garage a rubbing and scrapping noise was heard. It was determined by the dealer to be a front coil spring fracture on the left side. The dealer replaced both front coil springs and discovered the right rear was fractured as well. The vehicle was driven to an independent repair shop where both rear coil springs were replaced.
- Strongsville, OH, USA
- East Jordan, MI, USA